All reviews

Peter McCoy

Just another update in the terrible experience I had here. Happened over a month ago. They did work on my vehicle that I did not ask for, then charged my girlfriend an astronomical price when she got there. Instead of calling me as I had discussed woth the service team, just hours before. My pil change should have been free with my vehicle purchase but apparently you have to write that down and hand it to every person at every step of the process for them to even pretend they know what you're talking about. But back to the real issue, they rotated my tires without asking and when I called them out on it, they just said "well it's not on the paper we have you fill out, so we just did it" like lol what???? You're company didn't put the service on the paper so you decided to just do it anyway AND charge me for it??? Like what kind of terrible way to run a buisness is that? Anyway, full mo they later, never got a call from the manager, never got my refund. -10/10 would not recommend to my worst enemy.

Natalie Bullock

I am very disappointed with my recent experiences at Bill Dodge. I went in for some recall work and mentioned a new noise my car was making, as I was hoping they could take a look while I was there. They came back with what they believed was the problem and a quote for about $500. I trusted their opinion and had them proceed, only to hear my car making the exact same noise as I drove it home. I then went back and was told that my car needed extensive work, including a new catalytic converter, that was going to cost me close to $3,000 total. I have since taken it elsewhere for a second opinion only to find out that Bill Dodge completely misdiagnosed the issues happening with my car and were attempting to charge me an outrageous cost. I am left with the feeling that I was being taken advantage of and would not recommend servicing your vehicle here.

Catrina Green

I recently had an accident with my vehicle & was in need for a vehicle. I can’t believe how great my experience was working with Pat & Liam! They got me into a beautiful pre-owned Cadillac xts! They did their absolute best to get me the best financing & monthly payment! Liam was easy to work with & kept in contact even after my purchase just to make sure I was satisfied with my vehicle. I’ll always go back to Bill Dodge for all of my vehicle purchases!

Rick Savage

No written review

Steven

Found car on Autotrader, contacted Bill Dodge, was told it was available. I let them know I was leaving immediately to take the hour ride to the dealership. Walked into showroom, was told it was "just sold". Kind of felt bait and switched, won't go back.

Harlee Smothers

I had another amazing experience at Bill Dodge buying another vehicle from them! Liam immediately came right out to me with a friendly attitude and was very helpful through the process of getting my vehicle. He helped me find the right vehicle in the perfect price range and my kids and I couldn’t be anymore happy with our purchase of our new Ford Explorer! Thanks so much Liam!

Trina Gurney

Phenomenal group of people who were pleasant and kind

Maggie Pike

No written review

Jesse Long

I shopped around for months, wasted countless hours and met greasy salesman after greasy salesman. These folks were by far the most welcoming and genuine group. From the salesman to the sales manager and finance manager they were the most thorough and accommodating team. Very happy I stopped in and met Jason.

Andrew Fiori

James Waring is a very receptive and kind-spoken client spokesman, and the car was nicely detailed and brought up to snuff. Thank you.

Lexi Corbeil

Liam was absolutely amazing and super helpful!! Cari in finance was also amazing would 100% go through Bill Dodge again!

Francesca McAllister

Purchased my son’s first car. The salesman was nice; beautiful car, however we got to the dealership around 11:15 and didn’t walk out of there until after 3. It was a Tuesday morning we were the only customers there…just took waaayyyy too long. I absolutely dread the next time I have to go to a dealer…hopefully I can find a way to avoid it, like an online retailer. One thing that made me feel uncomfortable after the process was that the salesman was trying to tell me how to answer the questions on the satisfaction survey…the only survey request I got from him was a link to do this google review…so I’m not sure what he was even talking about.

Geoff Allen

Liam and Patrick were great to deal with. My wife and I have bought many vehicles from Bill Dodge and the experience is always positive

VELA ADVENTURES

Worked with Liam and Cari at Bill Dodge and couldn't have asked for a better experience. We felt listened to and were treated very well at this dealership and would definitely refer people to Bill Dodge.

Daniel Jacek

We had a great experience at Bill dodge Saco. Our sales person Frank was very knowledgeable. We came home with what we wanted. Will definitely recommend Bill Dodge Kia Saco.

Nicole Linnie

Amazing people! Who helped me get into the car I wanted quickly!

Amanda Gullifer

Had an awesome experience and they made the purchase easy for us. We were happy with the trade-in of my old SUV and the sale of my new one. We will definitely recommend them to others and go back in the future!

Hannah Beha

Process was smooth and easy. Everyone was super helpful throughout the process. Jason and Dave were great at explaining everything and answering any questions that I had.

Amy Burns

Everyone on staff made buying my new car easy. Shout out to Ken Sweet and David Hellin. They are awesome! Thanks everyone!

Kaleigh Olivera

Great people. I ended working with the finance manager for my whole transaction because all others were with customers. He was patient and upfront with me. The car I chose hadn’t been detailed yet and they had it ready in just a couple days for me. Would recommend Bill Dodge to anyone.

ben rocheleau

This is our 3rd vehicle from Bill Dodge. Alec made our experience meaningful and really took the time to get to know us, show us our options and follow through with showing us all the gadgets in our purchase.

Nicole Patenaude

Another great experience at Bill Dodge. Thank you to Patrick, Frank and Steve for helping to pull this together seamlessly.

Misty Dunphe-Pierce

Always have the best experience with Bill Dodge, whether buying or maintaining my vehicle!

Rae Ball

Bought a used car and the transaction was smooth. James Waring was great

Quentin Tonelli

The buying was fine, the salesman was fine waiting over an hour to complete the paperwork was unacceptable. I'm not sure I'll use Bill Dodge dealership again.

Matthew Carpenter

Excellent. Sold at MSRP, no dealer markups, no hidden fees. Car as expected.

Matt Gianino

Great communication, service and follow through

Christina Hoar

The best and easiest car-buying experience I've ever had! The salespeople weren't pushy at all, they really listened to what I wanted/needed in a vehicle, and they didn't make me feel pressured at any point. From my first phone call about the car to signing the final paperwork, they were incredibly professional and made the entire experience easy, painless, and stress-free!

Jefferson Demell

Spectacular Thank you very much.

LARRY VIGUS

This dealership seems to be excellent at finding cars for customers while inventory is slow to arrive. They are very responsive with no pressure. I recommend them, and their representative Frank Sandoval, to anyone who wants a seamless and supportive customer based experience.

Carole Banks

Friendly, patient and knowledgable sales team. No high pressure. Highly recommend.

Danielle Tomah

It wasn’t as great as I’d hoped it to be.

Marcus Stevens

If you’re looking for great customer service Alec Barry is the guy!

Daniel Rassi

Great staff excellent service and they stayed late after hours to ensure we felt comfortable with our purchase!!

Flock em

The Sales Team (Mr. Ken Sweet) @ Bill Dodge Used Car Dealership (Westbrook) went Above & Beyond during a recent Car Purchase, demonstrating a high level of professionalism & Care. Overall Streamling the Carshopping Experience into a mitigated Stress-Reduced Adventure. I Highly Recommend Bill Dodge Used Car Center for anyone looking to purchase a Vehicle in the greater-Metro. Portland/Maine Region.

Goddess Morningstar

Do not have your vehicle serviced here. They left me without functioning brakes, and I nearly had a car accident. I took my car to another mechanic, and he indicated that the brake work had been left incomplete by the technicians at Bill Dodge.

ZamZam Abdirahman

Great experience buying from Bill Dodge Kia in Westbrook! I had my eye on a specific car and the team helped me secure it. Once it got here, everything was smooth! Thank you Kait and Dave.

Michelle Black

I had a great experience buying my car. The salesman was friendly and not pushy. I got the car I wanted and at a great price.

E Drew

Don’t deal with this place they will call you 2 months after you have paid a bill saying you owe more money then want to take you to court. Bad business will never go back.

Mohammed Haider

Wonderful experience buying my new Sportage Hybrid from Bill Dodge Kia in Saco, Maine. They were the only dealership to offer new car at MSRP and no markup/market adjustment other dealers take. So if you are in MA, NH or Maine you must visit Bill Dodge Auto Group. I am in NH and James Waring and Scott Surbinski made the whole buying process so easy that i only had to visit them once to complete purchase and take delivery. Both made me feel at home and had been very professional from day one. Kept me updated and helped make who buying process smooth. I would highly recommend to them a call if you are looking for a best deal on new and used car.

Paul Howell

I would like to personally thank Pat the sales manager and Steve the service manager for all their help in taking care of our Acadia. Its hard to find good customer service these days but they went above and beyond to make things right. Thank you

Zach Smith

Staff was courteous and knowledgeable. The process was easy and streamlined. Definitely would recommend.

Bearly NE

I am not sure how to say this, we went to BMW dealer in Westbrook on Saturday, it nearly closing time.. we understand that we wanted to pre-order 2023 X3 M Competition which they don’t have it in the lot, we been told to come back later, and being turned down $80000.00 sale

Howard Plante

A great experience overall. Professional, courteous, organized, accurate, friendly and fast. Scott and James in Sales were very helpful and were a pleasure to deal with, as well as Stephen in Finance, all made the purchase seamless. Much appreciated and I highly recommend them and Bill Dodge Auto. Many thanks to the team at Bill Dodge for making my purchase an enjoyable experience.

Marc Roberge

The experience was very good overall. We knew what we wanted and there was no pressure at any part of the process. There was a missed item on the vehicle after they finished with their inspection but they made sure to note it at will have it fixed ASAP. UPDATE: The item that was missed, and noted in the paperwork, is still not fixed. I have been getting the run around and every excuse in the book. They only seem to care about the sale and then you are a stranger looking for a handout. I would not recommend them for any type of business.

Dustin Bonk

The Kia team here is great! I ended a Kia lease and signed a new one, and they made the process much quicker and more efficient than my previous dealers.

Lixi Kong

All staff their was super friendly. Kate even played with our kids when we were signing the document, really nice!

Josh Knock

My wife and I had a great experience with Bill Dodge in Saco. Very prompt and professional service. We would use them again. We are very much enjoying our new Kia EV6!

morton krantz

Good people very helpful.second car

Corianne Benner

I was searching the internet for a specific car that I knew would be hard to find. The search brought me to Bill Dodge Auto Group in Westbrook. Well one thing lead to another and not only was Liam, the sales person great but then Dylan was a big help with all the financials! They were both so great to work with and I'm now the proud own of a mini! Thanks so much to both of them and Bill Dodge Auto!