Marc Roberge
The experience was very good overall. We knew what we wanted and there was no pressure at any part of the process. There was a missed item on the vehicle after they finished with their inspection but they made sure to note it at will have it fixed ASAP. UPDATE: The item that was missed, and noted in the paperwork, is still not fixed. I have been getting the run around and every excuse in the book. They only seem to care about the sale and then you are a stranger looking for a handout. I would not recommend them for any type of business.
Response from owner
July 11, 2022
Other reviews
Ryanne Johnson
I recently purchased a car with Alec as my salesman, and I couldn't be happier with the experience. Alec made the entire process incredibly smooth by attentively listening to my needs and wants, ultimately finding me the perfect vehicle. His professionalism and expertise truly made a difference. I highly recommend Bill Dodge to anyone in search of their next car.
Joseph Shaw
We said we were interested in a used Kia but it was sold when we were on our way to see it. The Monday after, a new Kia came in and they immediately called us and we were able to come in and see it. Amanda was amazing and the financial department explained everything really well. We are new to Kia and Bill Dodge but so far so good!!
Janice Lord
I have bought my all time two favorite cars from Bill Dodge. Both buying experiences have been really Positive. They were efficient, professional and I never ever had any type of sale pushing on me. Both sales representatives earned my trust by the way they handled my sale experience. I bought my first car from the Westbrook branch. The most recent car was in Saco. I was partial to Westbrook because I was treated so well. Although I was not disappointed with Saco. I will never go to any dealer other the Bill Dodge going forward. The sales rep I dealt with recently was Eric Michelson. He was very pleasant and professional. I had concerns about the car I was interested in and he made sure that that every last detail was brought up to my expectations. He also went above and beyond with a few things that I didn’t even expect him to do. Thank you Eric you are Awesome!
Speedy Snowmobiler
I wasted my day trying to purchase a truck. The finance guy and I talked about my situation. My salesman was great but everything else was not. I was mislead on my vehicle trade . When I had a conversation with the finance guy for the 2nd time, he tried to play it off like he had never talked to me before. I was very unimpressed with him. I will find another GM truck elsewhere in the future.