All reviews

Scott Douglass

Great dealership, wonderful experience working with Miki! Very knowledgeable and great response when there were questions. Would highly recommend this dealership for buying a car!

Robert Johnston

Looking for an EV? They don't even want to talk about it.

Deanna Hebert

Trade in Denali Acadia for a Chevy Tahoe upon leaving with the Tahoe none of the brand new tires were balanced I’ve brought it back three times now and they keep forgetting too balance ALL Tires the second time I brought it back was because they did balance the front two then they rotated an still missed one . Was told it was on the backside of rim it’s not there , Charging pad doesn’t work, No Floor mats would have taken mine, Weather stripping around doors is falling off not Happy this was Saco location now being told I have to go to Westbrook . Hopefully Westbrook can handle rotating and balancing tires because apparently they can take care of the charging pad weatherstripping for the fourth time tires

Evelyn Abrams

I just recently made my 5th purchase with Bill Dodge Kia in Westbrook. All of my experiences have been excellent. Staff is friendly, easy to work with, and knowledgeable. I have never had any problems with my vehicles. I would recommend them to anyone.

Donna Cote

As always working with Bill Dodge Kia was a great experience. This is the third Kia I have leased from Bill Dodge. April Lucas was the client advisor I worked with. April was very knowledgable and so accommodating to my needs, I highly recommend her. The whole team at Bill Doge was awesome!!

Austin Shibles

great people working there, had fun getting my car

Tj Miller

We had a great experience at Bill Dodge Kia! Alec is the best dealer we’ve ever worked with, without question! He always had our best interests at heart, he worked his butt off to us the best deal possible for our trade in and he was always prompt with updates. In fact because of Alec alone we won’t shop anywhere else for our cars in the future! Thank you Bill Dodge Kia and thank you Alec!

Isaac Griffith-Onnen

Great experience, they got us in and out quickly, no surprises, good customer service.

Patrick Boothe

Working with Matt T at Bill Dodge Kia was a great experience. He helped us navigate our options (in this crazy time of trying to get a new car) in a kind and collective matter. After a few weeks we were able to get a lease on a Niro PHEV and are very happy with it!

William Baber

Perhaps the most painless car purchase we have ever made.

Tony Dumais

Great experience at Bill Dodge. David Durocher was so helpful and very easy to work with. Helped me find the vehicle I was looking for and made the overall process extremely easy.

robert herrick

When i went there, I told them not to do a credit check, as I use the same bank they use, and was goung though that bank, which I already knew the amount I can take out a loan for. What did they do they ran three credit checks anyway. I later called the manager about it and he lied saying I told them to do the three credit checks.

Verónica Pérez

I wouldn’t use this place. I bought a Kia Soul a few years ago and when I brought it in for service in December 2020 - they forgot to put brake fluid in it. The lack of care and concern had made me take my business elsewhere.

Joshua Cuetara

Don't do it. Was told the only thing that my car needed was an oxygen sensor, and it needed the whole turbo unit replaced. 5K more than what I bought the vehicle for.. ..

Heather Mea-Clark

Over the past year and a half my husband and I stopped in on three different occasions at three of their locations in Westbrook. Each time we were met by very friendly, courteous, and professional staff members. We appreciated the knowledge of the staff and the information provided up front as well as the no pressure atmosphere. We will continue to make Bill Dodge Auto Group our first stop when searching for vehicles in the future and would highly recommend to others.

Cierra Byrne

Buying my new SUV at Bill Dodge Auto Group has been the easiest, most pleasant, and quickest car buying experience I have ever had. From start to finish, it was evident that Bill Dodge isn’t your average car dealership. Our salesperson, Kristal, is exceptional at her job and the financial manager we met with, Dylan, was extremely helpful and knowledgeable. Everyone we came into contact with went above and beyond with their customer service, which is such a lost art today. I had been dragging my feet at getting a new car because I didn’t want to have to go through the whole process and feel pressured to buy. Kristal provided such great information, was very available for all my annoying questions and never once did I feel pressure to buy. She took the time to get to know us and sent us great options as they came. We were able to buy a great SUV with an even better price! We will 100% be buying our next car here.

Jordan Ball

Go see Kristal! She made the process so easy and took great care of us. I would recommend Bill Dodge to anyone!!

Zachory Lapierre

Very quick and efficient. Got a great deal on a great truck.

Heather Bradstreet

A friendly down to earth car dealership who are straightforward, no drama. Highly recommended.

KN ERS

DO NOT BUY A CAR FROM THEM , bought a car that I can't even get an inspection for , a week after driving off the lot check engine light comes on , bring it back to get it fixed which at first was great till I realized they never fixed anything, picked my car back up assuming it's fixed and 2 days later light is back on . 4x of me taking the car back In to get it "fixed" and it's still not , no one answers me , no one calls me back , even told me " o we don't babysit our employees we trust they can do their job " well I trusted you to buy a car from you or even fix it , WORST EXPERIENCE I'VE EVER HAD WHEN IT COMES TO CARS. DON'T WASTE YOUR MONEY AT THIS PLACE

Kyla FG

Really unhappy with the service process in Westbrook. My car was scheduled for service and I dropped it off at the address in the email/the woman told me over the phone. Apparently that wasn’t the right place to drop it off, unbeknownst to me. When I called at 12, assuming my car would be ready, I got transferred 4 times. I was getting upset because I had no idea where my car was and no one had an answer for me. When I finally got a hold of the department that had my car, they told me at noon that my car still wasn’t ready. This was inconvenient for me because I need a ride to go get my car. They also did not have a time for when my car would be available. My car was supposed to be done by noon. If I have a 7am appt there is no reason why my car should take over 5 hours for the service.

Doris Zampini

First, the Customer Service we received, we rate “10.” James Waring offered us a water as soon as we sat down. He was very knowledgeable and really worked some magic numbers to not only trade in one leased car (Ionic Hyundai), but we ended up turning in our Hyundai Tucson too. We got a super deal from (2) professionals: James and a guy in the Finance Dept(?). We ended up getting a platinum deal for oil changes, etc. He also offered us a water. His personality shined through and made the financial paperwork as quickly as possible. We definitely recommend these (2) salesmen a “10.” Doris & Richard Zampini

Tyler Halle

From the first step into Bill Dodge Kia I felt very welcomed by all the staff. Brendan was a great salesman and handled everything from test drive to setting up the vehicle very smoothly. Sue was incredibly hard working at ensuring the financial side of things flowed through effortlessly. Very happy with my overall experience and reccomend this team to everyone.

Vannessa Wasielewski

Everyone was super nice and helpful, great experience overall!

Doug Estes

I will NOT recommend this dealership to any of my Friends or Family, this is my story with my opinions, My wife and I have purchased 2 vehicles from the Kia dealership of this group, Very good service and communication during and after the sale, so when it came time to purchase our next vehicle we chose this auto group, I'm now regretting this decision We found a very good deal on a truck, it was on the hold line and we were repeatedly told that it was just for the dealership to go through the vehicle and make sure it passes their inspection, all through the process of the purchase "vehicle inventory is low" "we cant get trucks" and "the price is set no room to negotiate, can sell it tomorrow at that price all day long" we bought the truck and traded in our paid off Kia, title in hand So here is where buyer beware should have kicked in, next day we come in to sign paperwork, we sat down with the "paperwork" guy, he ran through the usual sales pitch for the extra warranties, this already has the lifetime warranty on powertrain, all set, started signing papers, PLEASE remember the lawyers term don't sign until you read, especially when it comes to the wonderful BLUE paper for previous title IMPORTANT!! 14 days go by and I go to the town office to register my truck, they look at the BLUE form and say they cant register it with no previous title number, all that was there was the previous lien holder, they attempted to call the dealership but everyone was in a managers meeting, finally 15 minutes later I get a call from "the Paperwork" guy he tells me that they are expecting it today, I was not very nice and told him that I needed it today, I had plans for the weekend that I now had to change and cancel. I then received another call later in the day stating that they could give me a dealer plate to tie me over until they receive the number, I get the plate delivered and put it on the truck, After the weekend I tried to get ahold of "Paperwork" guy, left message- later claims he never got, Per town office advice I started a state investigation, attempted over the next couple of days to get ahold of anyone who could tell me what was happening with getting the number, left message with sales manager- nothing no return call or email, State got back to me a couple of weeks later and said they had spoken with manager who said they were expecting that day or next, A week later I get the phone call from "Paperwork" Guy saying he finally got the number and emailed it right over, an hour goes by and I get another phone call from him asking when they can expect the dealer plate back, informed him as soon as I get the truck registered, also informed him on how poor the communication to customers was and that I felt I should be compensated for all the trouble over the MONTH of wondering what was happening, He said he'd pass that on to the manager, Returned the plate and with in ten minutes of driving off the lot received an email from one of the managers that she was going to forward my issues up to her manager, Its been a week and still have heard nothing from these guys, Lessons learned: Read everything, Check title paperwork first before you sign any document I'm done dealing with this group,

Jenna Gray

Mitchell was great with helping me throughout this process! I didn't feel pushed or pressured what so ever! I was nervous as it was my first big vehicle purchase and he helped it move along flawlessly!

R Emerson

Great experience. Easy in easy out

Jason M

This was the absolute best experience I've had at a car dealership. From the initial visit to test drive and narrow down my options with Matt Tomlinson, to the negotiations concerning trade value with Stu Katwik to the financial paperwork with Sue Belanger, every interaction was exceptional. The communications were always prompt and considerate. I never once felt pressured to make any decision, which has always been the worst part of car buying in my past experiences. Oh, and I love my new Kia Seltos!

Amber R.

I want to thank Tori and all the Bill Dodge team who helped in my purchase today, Thank you! Probably one of the better dealerships we've been to. Tori is a pleasant young lady to work with and very helpful 😊

Gina

I’m genuinely floored by my experience at this dealership. I was really apprehensive going into the appointment; you never know what you’re going to be met with heading into a dealership as a solo woman. Turns out I didn’t need to have my (figurative) boxing gloves ready. Jessica was really kind to me. She shared personal stories with me that eased my tension. She sent me on a well rounded route that gave me a great feel for the vehicle. Before I left for the test drive she made sure I knew that I was in no rush, and could spend the proper amount of time to ensure I was comfortable with the vehicle. That was huge, often I’ve felt rushed to return and don’t spend enough time on the test drive. The financial portion of the purchase was equally as well handled. Dylan’s approach to the whole thing was so genuine, it was clear I wasn’t just a number. He made me feel like I was at a table with a friend, versus the typical “yeah yeah, buy this, sign this, now get out.” If you’re looking for a vehicle just start here. They’re worth your time.

Chris Davis

Worked with Tori on getting my new FJ Cruiser and she is very helpful and great to work with.

Abby Fontaine

I just bought my first car all on my own and couldnt have done it without the help from Tori and the finance team, they worked so hard for me and I’m so grateful!!

Beverly Oakes

Matt was very nice and easy going! Catered to my many needs and was able to give me a great deal and a comfortable environment. 😊

Steve Shink

Eric and crew from Bill Dodge Kia made my 2021 K5 purchase very easy. Thanks guys will definitely be sending people your way!

Caeli Nortz

Worked with Tori and Ken throughout the process, the only nice thing was Tori. She was very upbeat and friendly, not pushy with anything. Concerning the car after getting it home, you can tell they tried to cover up other issues on vehicle and were not truthful about them. They told me needed brakes but didn't go into depth about what type of repairs. I have left voicemails for 2 different people concerning a $100 fee and still no call back. Car also had 3 open recalls that weren't mentioned to us at all. At this point I feel like like as soon as you have the car in your possession it's all on you, they don't care. Will not be returning to this dealer

Madeline Wilson

I went to bill dodge pre owned super center today. My boyfriend and I got out to look at a car on the lot. It wasn't quite what I was looking for. The sales manager came out and said he was short handed so he was going to be helping us. I had a loan through my bank already and I owed money on my car s I explained this to him and he told me there was nothing they had in my range. He didn't ask about a trade in,he didn't ask about what I was putting down he simply said they had nothing and he couldn't help. I left so discouraged I didn't even want to look anymore. I had went there before and only had 8000 and the salesman still showed me cars and at least tried to help. I went to rowe forda nd they were able to find exactly what I was looking for without making me feel bad about how much I had to spend. I know bill dodge had cars to show me. He just didn't want to.

xxzackxx666

Willing to work with anyone. They genuinely care about people, their families and their needs. Bravo !

Joshua Porter

Great buying experience with no force tactics.

Everett Reichert

They were great, salesman was great too! My only big issue was that I noticed a gouge under the driver side door after spending $35,000 on a truck. It was maybe 6 to 8 inches long and they wouldn't fix it. This was pointed out before even driving off the lot. I was only concerned because its right down to the medal. After spending that much money, and being an easy fix for them, you would think they'd be more than willing. This is also my second vehicle through them. Other than that, I was happy.

Gabby Nieto

My client advisor was Liam Gibbons. Liam was an amazing representative and helped guide me through my first car purchase. As a college student my budget was very low and very tight. The first vehicle I looked at was just in my budget range but since the car was given to them right before I came in they didn’t have the opportunity to look at the car and find the underlying transmission issues. Liam assured me that I would be getting a car within budget. They found me a car and offered me more for my trade in and adjusted the prices making it fit into my price range. Being a young woman it’s scary searching at a car dealership because you aren’t positive they wouldn’t try to take advantage of you. Liam made me feel like I was in control of my purchases the whole time. He informed me about all issues with the car I would be purchasing and gave me an auto repair shop that would repair the car within my price range (riverside auto). After the visit we made the price range work and I currently purchased an amazing car. My friends who were also there with me stated “I would definitely come back and buy a car with Liam”. I would highly recommend shopping at Bill Dodge Preowned.

Devon Zych

Extremely professional and easy going staff that truly puts the customers needs and concerns first. Would highly recommend to anyone looking to purchase a new or used car.

Brian Tracy

Quick and easy!

Kimberly Poore

Bill Dodge Auto Group is a great place to do business. They are knowledgeable and help with any issue that may arise. I know if you are looking for a vehicle they are top of the line. If you want help call Clair or Liem. They are awsome.

SM P

Huge shout out to Alec, Chris. They were great to work with. We highly recommend Bill Dodge Auto group!!

Tom Rumpf

Brendan and his Sales Manager, Evan, at Bill Dodge Kia in Westbrook were very pleasant to deal with, and made a good effort to meet my needs. Regrettably, the dealership was unwilling to honor a quote it previously provided me through the American Automobile Association (AAA) car buying program. Lacking options, I ended up purchasing a vehicle, but it definitely left me with a bad feeling.

Donna Kovacs

Super friendly and knowledgeable. Had a great experience buying a car at Bill Dodge!

Melissa Spoerl

Very easy transaction. The sales personnel were very helpful.

Donald Desilets

I would highly recommend Bill Dodge of Saco. Today’s experience was one of the most pleasant experiences I’ve had buying a vehicle. I had informed my salesman of what my needs were and he called me back within 20 minutes and told me what he had for me. It was perfect and exactly what I needed and wanted. The deal they offered me for my 2019 Nissan Frontier as trade for my new vehicle was actually better then I had expected! The whole process was easy and quick. Thanks to Carry I have the vehicle I needed and wanted. Highly recommended them.

J. Cole

Excellent buying experience. Great price, friendly staff, and made the whole process painless. We'll be back.

m&son construction General construction of maine

Very good people they really help you like a family