Joshua Cuetara
Don't do it. Was told the only thing that my car needed was an oxygen sensor, and it needed the whole turbo unit replaced. 5K more than what I bought the vehicle for.. ..
Response from owner
February 8, 2022
Other reviews
Matthew Anderson
Liam was amazing to work with and helped me find exactly what I was looking for right away! He helped me trade in my old car and got me into a new one same day. Very friendly and knowledgeable, I would highly recommend him to be your car guy anytime. Overall very good experience. Also followed up multiple times to make sure everything was going smoothly and I was satisfied with everything. Thank you Liam!
leigh Maniscalco
Great service! James was very helpful and answered any questions I had. I love my new Sportage hybrid!!
Thalassa Raasch
While I am happy with the car that I purchased from Bill Dodge’s PreOwned Super Center in Westbrook, I had a bad customer experience. George, the client advisor I was paired with snapped at me several times and cut me off in a way that was disrespectful, gendered and inappropriate (from when I asked for paperwork documenting work that had been done on the car that I was considering to when I expressed my frustration at the confusing communication I was receiving.) After that, I was relieved to interact with Sales Manager Tori who was professional and courteous. Unfortunately, this misogynist behavior seems to be part of the greater office culture; When I was in the waiting room to sign final paperwork, I heard another salesman say across the showroom, “Your girl’s here” (I’m a professional in my mid 30s) - shortly after a white male presenting client of the same age walks in and “Your customer is here” is called across the showroom. Language matters. Creating a space where customers feel safe and respected matters. I cannot in good faith recommend the Bill Dodge PreOwned Super Center especially if you identify as a woman, BIPOC, LGBTQIA, etc.
Everett Reichert
They were great, salesman was great too! My only big issue was that I noticed a gouge under the driver side door after spending $35,000 on a truck. It was maybe 6 to 8 inches long and they wouldn't fix it. This was pointed out before even driving off the lot. I was only concerned because its right down to the medal. After spending that much money, and being an easy fix for them, you would think they'd be more than willing. This is also my second vehicle through them. Other than that, I was happy.