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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 132 of 32 4-star reviews.

January 1, 2026

Rick martin

Bill Didge completed the service I requested on time at a fair price

Response from owner

Great to hear, Rick. Thank you!

January 2, 2026

October 31, 2025

bruce yeaton

Bill Dodge provides a customer friendly buying experience and has an excellent maintenance facility to keep your vehicle operating at peak performance.

Response from owner

Thank you for your feedback, Bruce! We’re glad to hear you had a positive experience with both our teams! We always strive to provide a customer-friendly experience and keep vehicles running their best, and we appreciate you taking the time to share your thoughts. We look forward to seeing you again down the road!

October 31, 2025

October 22, 2025

Lawson Doughty

BEST SALESMAN AT BILL DODGE IS DAVID DUROCHER. I JUST PURCHASED A NEW CAR AND WAS VERY PLEASE.

Response from owner

Thank you for the great review! We’re so glad to hear you had an excellent experience with David Durocher. Enjoy your new car, and thanks for choosing Bill Dodge! 🚗👏

October 23, 2025

October 14, 2025

Silvia Bertolaccini

Very pleasant experience searching for a car. Graham and Matt were very helpful and patient throughout the entire process.

Response from owner

We're so happy to hear this, Silvia! We appreciate your business and feedback.

October 15, 2025

August 13, 2025

Louise Dwyer

The sales person was very informative. He knew all the ins and outs of the uaed vehicle we purchased and took the time to go over all the buttons. He was fantastic! Waiting for the finance department was a very long frustrating wait which should be improved upon.

Response from owner

Thank you for your feedback Louise! We’re glad to hear your salesperson provided such a great experience, and we’ll certainly look into ways to improve the wait time in finance.

August 13, 2025

July 6, 2025

Timothy Crowe

Looked to be an older dealership in need of parking lot repairs and it was kind of confusing where the dodge section was from the other brands

Response from owner

Hi Timothy, thank you for your feedback—we’re always striving to provide a better experience for our customers. Just to clarify, while we are the Bill Dodge Auto Group, we do not have a Dodge franchise. Our dealership name comes from our owner’s last name. That said, we do typically have a selection of pre-owned Dodge vehicles at our Pre-Owned Super Centers, which may have contributed to any confusion about the layout. We appreciate your input and hope this clears up any confusion.

July 7, 2025

April 3, 2025

Sam Wessel

Went in to look at a truck, ending up getting a different one which I really like so far. Tyree I thought did a great job. His communication with was great, and made sure we could get a deal done. Monday I was told I would get a call from the finance person (whose name I will not say) but did not get a call until Friday or Saturday. Lack of communication. He needs to take a class on communicating so they don’t lose business because they almost did until they made it up to me which I am pleased about. Overall good experience with a hiccup on someone’s end.

Response from owner

Thank you, Sam, for your positive review! We're delighted to hear that Tyree provided excellent service and helped you find a truck you love. We apologize for the delay in communication from finance and appreciate your understanding as we work to improve this aspect. Overall, we're glad you had a good experience and look forward to serving you again.

April 3, 2025

December 31, 2024

Sandra Grenier

Liam was so helpful as a sales person and he has an awesome personality and he makes sure his customers are happy!

Response from owner

Thank you for sharing your feedback, Sandra! We're thrilled to hear that Liam provided such great service. We appreciate your kind words and will be sure to pass them along to him!

January 2, 2025

December 31, 2024

Meghan Cadwallader

No written review

Response from owner

Thank you for your rating, Meghan! If there's anything we can do to make your next experience even better, feel free to let us know.

January 2, 2025

December 25, 2024

Craig Anderson

No written review

Response from owner

Thank you, Craig for the positive review. We appreciate your business!

December 26, 2024

November 15, 2024

Kurt Martin

Made the process so easy. Made sure my Daughter was taken care of during her first purchase.

Response from owner

Thank you, Kurt! We're so glad to hear that you had a smooth experience and that your daughter was well taken care of during her first purchase. We truly appreciate your trust and look forward to assisting you both again in the future!

November 11, 2024

November 10, 2024

L Schmidt

Very friendly and helpful sales rep and finance person. Data synchronization did not work perfectly.

Response from owner

Thank you for your feedback! We're glad to hear that our sales and finance team provided a friendly and helpful experience. We appreciate your patience with the data synchronization, and do apologize for any inconvenience. We're here to help make everything seamless for you!

November 11, 2024

May 4, 2024

Mark Bowman

No written review

Response from owner

Thank you for taking the time to rate us, Mark. If there is anything more that we can assist with, please do not hesitate to reach out!

May 6, 2024

February 29, 2024

Barb Chagnon

No written review

Response from owner

Hi Barb, thank you for your business! Please let us know if there's anything else we can do for you.

February 29, 2024

February 4, 2024

Jessica DeSantis

No written review

Response from owner

Thank you for taking the time to rate us, Jessica! If there is anything more that we can assist with, please do not hesitate to reach out!

February 5, 2024

January 23, 2024

Angie Marquis

No written review

Response from owner

Thank you for taking the time to rate us! If there is anything additional that we can assist with, please do not hesitate to reach out!

January 23, 2024

December 24, 2023

steve anderson

Quick to respond and answer questions!

Response from owner

Thank you Steve, we appreciate your business!

December 26, 2023

December 3, 2023

Phyllis Saunders

Purchasing my car was mostly a good experience. The sales people are friendly and positive. At the end of the day, I had to wait a long time to finalize the purchase. And I was sold a $500 charging cord I did not need--the sales associate told me the cord I had would not work with the Kia, which wasn't true. Also, I was not informed about the 60,000 mile bumper to bumper warranty, still good on my 2022 with 10,000 miles, and instead sold another extended warranty.

Response from owner

We appreciate you taking the time to share your experience, Phyllis. We understand that you have talked with Dave in finance about the warranty purchased at length yesterday. It's our understanding that he was able to clear up any confusion or miscommunication regarding this. Kayla, our sales manager mentioned that we also offered a refund for the charging cord. We apologize for that mistake. If there is anything additional that we can assist with, please do not hesitate to contact us. We are always here to help. Thanks again for choosing Bill Dodge!

December 5, 2023

October 17, 2023

linda

We bought our car from Alec. He was great! Very informative and knowledgeable. Called us twice in the few weeks after we bought to make sure things were going well and did we have any questions about any of the features. We will be back in the future for sure!

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

October 17, 2023

October 2, 2023

Kaylyn Ritchie

I found a car I loved at Bill Dodge in Saco. Both our salesman and the manager were very patient and willing to work with us. After negotiating and signing papers for this vehicle, the next morning, we got a call that there was a miscommunication in their shop and that this vehicle that I signed papers for and put a down payment on, was actually sold prior to me coming in. While frustrating, the salesman was apologetic and persistent about finding another vehicle that could work. I ended up with a vehicle I was even more in love with for a price of the same range as the previous.

Response from owner

Thank you for taking the time to leave this review, Kaylyn. We do certainly apologize for the miscommunication and inconvenience. We are thrilled to hear that we were able to get you into a vehicle that you are more in love with! We sincerely value your business, and hope you are enjoying your new vehicle!

October 2, 2023

August 30, 2023

Dennis Burnham

We were frustrated with ordeal with obtaining the part needed for our 2015, through no fault of BDAG, we opted to simply trade in. Our purchase of a 2023 Forte was easy and quick…which softened the frustration edge.

Response from owner

Thank you for taking the time to leave this review, Dennis! We do apologize for any frustration caused regarding the part needed. Congrats on the purchase of your new Forte!

August 31, 2023

June 14, 2023

Todd Schools

My wife and I just bought her a new vehicle. We worked with the salesman with a pre-approval at our bank but they were difficult to work with on the terms we wanted so the finance person got us switched over to KIA financial. Salesman has helped me with a couple cars, this one and one for my daughter a couple years ago. I also helped my niece buy a car there several years ago.

Response from owner

Hi Todd, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

June 15, 2023

April 15, 2023

Joanna DeWolfe

No written review

Response from owner

Thank you for taking the time to rate us, Joanna! If there is anything additional that we can assist with, please do not hesitate to reach out!

April 17, 2023

April 11, 2023

Eric Libby

My salesman John came across honest at all times and was one of the best buying experiences I have had. The only reason for 4/5 stars was the extended warranty offerings in the finance office. The lady was great to work with and nice, but at times came across as pushy and assumed the sale. They obviously need to make money too, which I respect, but the sales pitch was unnatural and uncomfortable.

Response from owner

We really appreciate your business, Eric, and are glad that you had a great experience with our sales team. We apologize if you felt uncomfortable at any time during the process. Here at the Bill Dodge Auto Group, we strive to deliver the highest level of customer service and we really appreciate your feedback. Congratulations on your new vehicle and thank you for choosing The Bill Dodge Auto Group.

April 13, 2023

January 1, 2023

Kaleigh Olivera

Great people. I ended working with the finance manager for my whole transaction because all others were with customers. He was patient and upfront with me. The car I chose hadn’t been detailed yet and they had it ready in just a couple days for me. Would recommend Bill Dodge to anyone.

Response from owner

Kaleigh, thank you for such a positive review, and have a wonderful day!

January 2, 2023

July 2, 2021

Jenna Gray

Mitchell was great with helping me throughout this process! I didn't feel pushed or pressured what so ever! I was nervous as it was my first big vehicle purchase and he helped it move along flawlessly!

Response from owner

We are very happy to hear it, Jenna!  Thank you again for your business & congrats!

July 2, 2021

June 10, 2021

Chris Davis

Worked with Tori on getting my new FJ Cruiser and she is very helpful and great to work with.

Response from owner

We are very happy to hear it, Chris!  Thank you again for trusting your business with us!

June 10, 2021

March 25, 2021

Everett Reichert

They were great, salesman was great too! My only big issue was that I noticed a gouge under the driver side door after spending $35,000 on a truck. It was maybe 6 to 8 inches long and they wouldn't fix it. This was pointed out before even driving off the lot. I was only concerned because its right down to the medal. After spending that much money, and being an easy fix for them, you would think they'd be more than willing. This is also my second vehicle through them. Other than that, I was happy.

Response from owner

We appreciate your business very much, Everett, and apologize for any mishaps with the vehicle. Our team is reaching out to further assist. Thank you again!

March 29, 2021

June 9, 2020

David Pendexter

Oil change 1hr and 20 mins that's pretty slow

Response from owner

We appreciate your business as well as your patience during these trying times, David. Our added Covid-19 sanitation & safety precautions do add a bit of time to our oil changes, and we appreciate you hanging in there with us!

June 15, 2020

May 26, 2018

Charles W Gleason

The work gets done. They don’t have time to talk with you about your car because they are too busy. The customer before me had to raise his voice for them to listen to him and care about what he was saying. They never have the time, but they hurd you in like cattle and make you feel like you are intruding. The wait is always long even for an oil change and tire rotation. The “car wash” is a joke. I think there was more dirt on my truck when they finished spraying it with a hose. I’m not sure why I go there. I guess I hope that they will look into recall issues that my truck has, but they don’t have the time or just don’t want to.

Response from owner

We appreciate your business, Charles, and thank you for reaching out with your feedback. We have forwarded your message along to our management team, whom should be in touch shortly.

May 29, 2018

May 7, 2018

Michelle Clark

Over all the end experience was smooth and easy once I decided on a vehicle. The sales agent I worked with was very knowledgeable of the vehicle and it’s safety features which was a bonus. I felt no pressure from working with Mike Myers and he was personable, polite and upfront of the process. I feel as if he helped me find a good FIT. Thank you Mike.

Response from owner

You are welcome, Michelle, and thank you for sharing! We appreciate your business!

May 8, 2018

May 2, 2018

Davielle Hawks

I had an outstanding experience with Bill Dodge in Brunswick. Not only did they pick me up and drop me off when my car was being worked on but when I was told it might be two days without my car and no loaner...they worked with to get me taken care of.

Response from owner

We are happy to hear that our Brunswick team too such great care of you, and thank you so much for sharing! We appreciate your business!

May 2, 2018