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Bill Dodge Auto Group

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Caeli Nortz

May 18, 2021 · review of Bill Dodge Auto Group

Worked with Tori and Ken throughout the process, the only nice thing was Tori. She was very upbeat and friendly, not pushy with anything. Concerning the car after getting it home, you can tell they tried to cover up other issues on vehicle and were not truthful about them. They told me needed brakes but didn't go into depth about what type of repairs. I have left voicemails for 2 different people concerning a $100 fee and still no call back. Car also had 3 open recalls that weren't mentioned to us at all. At this point I feel like like as soon as you have the car in your possession it's all on you, they don't care. Will not be returning to this dealer

Response from owner

We certainly apologize for any frustrations caused and have passed your message & feedback along to our management team who will be in touch shortly, if they have not been already. Thank you again.

May 21, 2021

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