All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Emma Hollander
Had a great experience, everyone was genuinely so kind and helpful. I did a ton of comparison shopping, as I knew the make and model I wanted, so I know I got a good deal. Worked with Liam Gibbons who was friendly, funny, and attentive. Definitely recommend.
Response from owner
September 5, 2020
Jacqueline Priestly
I highly recommend Tanner Chase and the team at Bill Dodge of Brunswick. I am a difficult client to please as I truly dislike the process of buying cars! But Tanner was patient, helpful and efficient. He helped me find the perfect car meeting all my “must haves” for a great price. Thank you!!
Response from owner
August 14, 2020
Edward Mcloughlin
We Purchased an Infiniti from this dealership. Would never have gotten this perfect car (a Q50) without the help and expertise of Aidan. He was very personable and authentic. He never pushed us or sold us. The deal spoke for itself and Aidan knew everything about the car inside and out. The financing was made very easy by Dave. Then Aidan sat in the car for at least 20 minutes to give us the tour of the technology and he even set up our Bluetooth! Scott made himself easily available when we had questions and Amanda was friendly as she gave us some interesting background on the car. We feel so great about this purchase and highly recommend Aidan and the team at Bill Dodge Infiniti!!
Response from owner
August 10, 2020
Bob Berard jr
Very nice guy that Ken was and looking forward to meeting with him again
Response from owner
August 7, 2020
Janice Lord
I have bought my all time two favorite cars from Bill Dodge. Both buying experiences have been really Positive. They were efficient, professional and I never ever had any type of sale pushing on me. Both sales representatives earned my trust by the way they handled my sale experience. I bought my first car from the Westbrook branch. The most recent car was in Saco. I was partial to Westbrook because I was treated so well. Although I was not disappointed with Saco. I will never go to any dealer other the Bill Dodge going forward. The sales rep I dealt with recently was Eric Michelson. He was very pleasant and professional. I had concerns about the car I was interested in and he made sure that that every last detail was brought up to my expectations. He also went above and beyond with a few things that I didn’t even expect him to do. Thank you Eric you are Awesome!
Response from owner
July 12, 2020
Sydnie Rheaume
If you're looking for a car but can't quite settle, ask for Liam! Told him what I liked and he found me the perfect car! Best car buying experience I have had.
Response from owner
June 17, 2020
Levi Gray
I dealt with Ken at the used car store, and David in finance - it was a great experience from start to finish. The pricing was straightforward and aggressive up front, and the financial side of things was handled very professionally by David. I’ve been in the car business for most of my life, and I have high standards when it comes to the process of buying a vehicle; these guys do it right. Thanks again!
Response from owner
June 17, 2020
David Pendexter
Oil change 1hr and 20 mins that's pretty slow
Response from owner
June 15, 2020
Thalassa Raasch
While I am happy with the car that I purchased from Bill Dodge’s PreOwned Super Center in Westbrook, I had a bad customer experience. George, the client advisor I was paired with snapped at me several times and cut me off in a way that was disrespectful, gendered and inappropriate (from when I asked for paperwork documenting work that had been done on the car that I was considering to when I expressed my frustration at the confusing communication I was receiving.) After that, I was relieved to interact with Sales Manager Tori who was professional and courteous. Unfortunately, this misogynist behavior seems to be part of the greater office culture; When I was in the waiting room to sign final paperwork, I heard another salesman say across the showroom, “Your girl’s here” (I’m a professional in my mid 30s) - shortly after a white male presenting client of the same age walks in and “Your customer is here” is called across the showroom. Language matters. Creating a space where customers feel safe and respected matters. I cannot in good faith recommend the Bill Dodge PreOwned Super Center especially if you identify as a woman, BIPOC, LGBTQIA, etc.
Response from owner
June 15, 2020
Eric Winsor
Bought a truck 2 months ago. They cant seem to fix any of the problems with it. I have to carry a scan tool around with me to make sure the check engine light isnt for something new.. I'm now up to 10 codes stored in this 2019 sierra. Went in today to see if I could get it fixed and they could not make an appointment for me. I have to call in next week. Beyond unhappy with the service after the sale.
Response from owner
May 29, 2020
Chris Shomphe
Great buying experience. Courteous and professional.
Response from owner
May 26, 2020
Doug Hartley
Eric st Dodge group in Saco did a great job explaining details on new features. Also c ommendable was Jason who helped in setting up electronic and blue tooth connections. Eric also helped me to get a better price on the trade in. Thank you Eric!
Response from owner
May 19, 2020
Becca Burchill
I had spoke to someone about my bad credit & they assured me they could help me no matter what. I went in and they did not help me, i wasted a whole day there & the salesman gave me the run around for hours and he said he was gunna call me & never did. Wasted so much time when he could of been straight up. I expressed i needed a car as i have a baby on the way and apparently he didnt care. Never again.
Response from owner
April 24, 2020
Sam Lewis
There was my second time coming into Bill Dodge. First time was back in 2017 when I was in the market for a new truck. They did not try and help me in anyway. It almost felt as though there wasn't any effort. I felt as though I was judged for what I drove in and being in the market for a new Denali. I took my business elsewhere and ended up buying a Denali. So my second time was this past Monday. I figured I would give them a second chance. After test driving one of their AT4 and talking with the sales representative about what I wanted for a new truck I was giving a purchase agreement. I honestly couldn't not believe what they valued my trade at, $6,000 below KBB value. It was like being slapped in the face. Not to mention they didn't even try and lower the price on the new truck. I am huge GMC fan and I will be buying a truck elsewhere.
Response from owner
May 26, 2020
Bill Taylor
Ken is a nice guy.Made our purchase stress free.
Response from owner
March 16, 2020
Moriah Freeman
Very smooth transition from old leased vehicle to new leased one. Reasonable price. I love my new solar yellow Kia Soul!
Response from owner
March 12, 2020
Scott Edwards
My salesperson was cordial and helpful. Sales manager made the purchase happen in short order. EDITED! Less than a month after purchase I had an issue with my truck. I called my salesperson to get some help, never received a call back after a WEEK. I’m sensing an issue.
Response from owner
January 24, 2020
David Merrill
Great people. Wonderful experience. Super car!
Response from owner
February 24, 2020
Molly Wood
We've been customers of Bill Dodge for about 10 years. Our most recent experience working with Liam Gibbons was our best one yet. I highly recommend working with him! He made everything streamlined and easy. I was in and out of the dealership in less than 2 hours - that has to be a record. :) Thank you Liam!
Response from owner
January 27, 2020
Erin Ormsby
Simply the best in Maine!
Response from owner
January 24, 2020
Cindy Pellerin
The sales staff were nice and worked hard to help make the deal, however the person that does the trade in values and repairs needed for the Jeep I was purchasing was rude.
Response from owner
January 27, 2020
Michael R
I went into KIA just looking to see what I could do with my car that I owed money on. I have a family now and needed something bigger and more safe. Liam Gibbons helped me with everything. He walked me around showed me all the best options for my situation and what would be better financially. He worked with me via phone, in person, and over emails. He found me a KIA Sportage in pacific blue coloring and I could not be happier! He was so good to work with and very honest and on top of his game. If anyone is in the same situation do not hesitate and ask for Liam Gibbons! The guy can make magic happen! Thanks again for everything!
Response from owner
January 13, 2020
camel
Just went in to sell my car. Liam was extremely helpful and went above and beyond to deliver exceptional customer service. Will recommend Bill Dodge to the "nth" degree.
Response from owner
December 20, 2019
Nancy Schnog
My experience at Bill Dodge, leasing a Kia, was first rate! The entire team—Quentin, Matt, and Chris—- made the leasing process smooth, supportive, and even enjoyable! Every question was answered fully, with patience and graciousness. I love my Kia Optima & Bill Dodge was a top-notch dealer with whom to work to renew my lease. Very highly recommended!!!!
Response from owner
November 25, 2019
Nicole Fecteau
Cheyenne helped me with my most recent vehicle purchase. This is the third car I've purchased through Bill Dodge, and every experience has been wonderful.
Response from owner
November 18, 2019
Alan Connell
3rd vehicle purchased from John Conover. He's great to work with!
Response from owner
November 14, 2019
Gina Barone
Courteous personnel. No pressure. Purchased vehicle with incredible was. Impressive warranty. Recommended to family and friends.
Response from owner
November 12, 2019
Diane Tinkham
Excellent service. Helped me get the perfect car. I love it!
Response from owner
October 31, 2019
Christopher Rattee
I had an awesome experience with the bill dodge auto group! I drove all the way from VT to purchase a Tacoma from them, huge thanks to David and Ryan for making the process quick and easy, all around great staff!
Response from owner
October 7, 2019
fallon fallon
Great customer service. Pleased with everyone I worked with, Sandra, Eric and Jason Howard. Thank you!
Response from owner
September 12, 2019
Daniel Poincelot
I would highly recommend this dealership to anyone looking for a new car. I actually came from out of state to make my purchase because I wasn’t happy with the prices and tactics used in my home state. I found the car online and made an inquiry at Bill Dodge. Danny from the call center was prompt in responding and very friendly. I made an appointment and the dealership held the car for me without even taking a deposit. Upon arrival, I met with Eric the client advisor. He took us out on an extensive test drive and answered all questions and concerns. Genuinely, a nice guy. In the end, I opted to purchase the car. Eric gave me a great deal on the vehicle and on my trade in. It was a breath of fresh air compared to my past car purchases!
Response from owner
August 15, 2019
Derek Viger
Bought our last car here. They've done right by us.
Response from owner
August 9, 2018
Rebecca Giarratano
Very nice and helpful people! My car dealer was George Van Syckel and he was extremely helpful and knew exactly what I wanted and needed for a car!! Everyone there was very kind and helpful and it was overall a very wonderful experience
Response from owner
August 2, 2019
Marty Kratzer Berry
Staff were terrific to work with during my purchase. Everyone very positive, patient and flexible. I would definitely buy from them in the future.
Response from owner
August 2, 2019
Strong4Life
These guys are efficient, accommodating and extremely helpful! An overall amazing experience! Best one I’ve had while buying a car.
Response from owner
August 2, 2019
Makayla Burke
Quentin was helpful and not pushy. The team did everything in their power to make the sale happen for me and I'm so grateful! They made my first time car buying experience wonderful.
Response from owner
July 29, 2019
Christina P
My husband and I are in the market for our first gmc truck and went to bill dodge because we had heard good things. We walked in and asked the gentleman who greeted us at the door if he had a SLT not in white he told us no we asked about an SLE he said no so we left. He didn’t ask us new or used or try to sit us down to talk with us at all or check inventory or anything. Needless to say we will take our business elsewhere.
Response from owner
July 18, 2019
Angela Hinkley
The sales and finance department made our choice and process as straightforward and simple as possible. We left with a vehicle we love and are very happy with our experience.
Response from owner
June 25, 2019
Mary Baker
Service Department was outstanding. They went above and beyond to replace a free airbag recall for me! Thank you all for your Excellent Customer Service.
Response from owner
May 28, 2019
Brian lipsky
ThAsIssPurchased a vehicle from Bill Dodge a week ago..Wife and I were in the area doing some shopping and I noticed my tire pressure sensor was not reading the Psi so I stopped in. And they immediately took charge and fixed the problem no questions asked..Very happy with the buying experience and service they provide. Quality cars and trucks.would recommend to anyone..Thanx Bill dodge and associates.
Response from owner
May 6, 2019
Jonathan O'Connor
Excellent service. Best deal around and easy car buying experience .
Response from owner
April 29, 2019
Jeff St.Pierre
Ken Sweet and Tori Barron are great people to work with on my car purchase. I could not have had better service from any other dealer. The repair service I have had on my Saturn with Bob is why I chose Bill Dodge.
Response from owner
April 1, 2019
H
Tori and George van syckel best team you could ask for to get you financed and in a car great service and great people thank you guys so much appreciate everything y'all did
Response from owner
April 1, 2019
Kirby Ciampi
It was great to work with Chris, and everyone at Bill Dodge! I felt as though I was the only customer. They answered all my questions and found me the exact vehicle I wanted! Looking forward to bringing in my car for future service appointments at Bill Dodge!
Response from owner
March 28, 2019
Jaye Mint
Very nice salesmen. Not pushy and they won’t waste your time with gimmicks.
Response from owner
March 22, 2019
Lou Ellette
We've been working with Bill Dodge for years. My husband's company uses them exclusively for his business fleet, and we've used them personally for as many years. When it was time for the kids to take the wheel, we brought them to Bill Dodge to get their first car buying experience, and a great experience it was. They will continue to be part of our car purchase and maintenance family. John Bolling is our go-to guy for car buying. Bob Williams in service is a cut above...we can get no better care for our maintenance needs. Thanks for all your help over the years.
Response from owner
August 15, 2018
Laurie Maushart
The purchase of our new 2018 Kia optima was great. Our salesman Dan was great too.
Response from owner
June 15, 2018
John Harrington
The salesman was friendly and very helpful
Response from owner
June 14, 2018
Tim Harmon
Great service Dept. Curtious , answered any and all questions I had. Truck was ready when they said it would be.
Response from owner
June 8, 2018
Joshua Buddemeyer
This was my first time dealing with an actual car dealership. My salesman Jacob was great in finding me a great car. When that one didn't quite work out he find me the perfect car for me. Bill Dodge was great to deal with. Thank you!
Response from owner
June 7, 2018