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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 951999 of 999 reviews.

June 5, 2018

Beizeh

People we’re easy to work with, very friendly

Response from owner

Thank you so much Tyler!

June 5, 2018

June 4, 2018

jamie Goddard

No thanks

Response from owner

Good morning, Jamie, and thank you for reaching out. We certainly apologize for any inconveniences. If there's anything that we can do to further assist, do not hesitate to reach out!

June 7, 2018

June 2, 2018

Rusty Bell

Great experience no tricks no bait and switch just the price and water and coffee

Response from owner

We are happy to hear that everything went well, Rusty. We appreciate your business!

June 4, 2018

June 2, 2018

Peggy Faye Brown

I appreciate the efficient and professional treatment I received. Thank you all so much!

Response from owner

You are very welcome, Peggy, and thank you for sharing! We appreciate your business!

June 4, 2018

June 1, 2018

Carlos Philbrick

The work was done in a timely manner, correctly! Had an issue with 2 wheels and my service advisor arranged with GM to resolve it. All good!

Response from owner

We are happy to hear it, Carlos, and thank you for taking the time to share! Have an amazing week! :)

June 4, 2018

June 1, 2018

Andrea Knightly

We had a very pleasant experience. The salesman was very knowledgeable and courteous.

Response from owner

We are happy to hear it, Andrea, and happy Friday! Thank you again for everything, we appreciate your business!

June 1, 2018

June 1, 2018

Mary Ray

At Bill Dodge the are all all awesome place to buy cars. We rate Bill Dodge A 10 Mary and Daniel Ray

Response from owner

Thank you guys so much! Happy Friday!

June 1, 2018

May 31, 2018

jeffrey bleeker

Not very good credit but Anthony did everything in his power to secure a loan for a 2017 Altima and got me out of my Honda lease. My salesman Michael(I hope I got his name right.) was wonderful as well. He was trying to get me into a used suv but worked out better in my favor. I would recommend Bill Dodge Saco stores to anyone looking for a car in a heartbeat.

Response from owner

We are happy to hear that Anthony and Mike took such great care of you, Jeffrey! Thank you for sharing, we appreciate your business!

June 1, 2018

May 29, 2018

Andrew Stilphen

Amazing !

Response from owner

We appreciate your business, Andrew, thank you!

May 30, 2018

May 26, 2018

Charles W Gleason

The work gets done. They don’t have time to talk with you about your car because they are too busy. The customer before me had to raise his voice for them to listen to him and care about what he was saying. They never have the time, but they hurd you in like cattle and make you feel like you are intruding. The wait is always long even for an oil change and tire rotation. The “car wash” is a joke. I think there was more dirt on my truck when they finished spraying it with a hose. I’m not sure why I go there. I guess I hope that they will look into recall issues that my truck has, but they don’t have the time or just don’t want to.

Response from owner

We appreciate your business, Charles, and thank you for reaching out with your feedback. We have forwarded your message along to our management team, whom should be in touch shortly.

May 29, 2018

May 26, 2018

David Lawnsby

The sales crew was awesome, answered all of my question Andie Ewing is A+++++ sales woman Thank you

Response from owner

Thank you so much for sharing, David! We are happy to hear that Andie took such great care of you!

May 29, 2018

May 26, 2018

Jack Burger

Always very professional whenever I go in for service!

Response from owner

We are happy to hear it, Jack, and thank you for sharing! Have an amazing week!

May 29, 2018

May 26, 2018

George Thomas

Great service!

Response from owner

We appreciate your business, Chiron, thank you!

May 29, 2018

May 16, 2018

Eric Bruneau

Excellent service as always!

Response from owner

We are happy to hear it Eric, thank you again!

May 17, 2018

May 14, 2018

Lauren W

The customer service is outstanding. My salesman Michael was very informative and caring. Did not push me at all on any sales as some dealerships can be very pushy. This is my second vehicle purchase from Bill Dodge. I would recommend to anyone.

Response from owner

We always enjoy working you Lauren, and thank you for taking the time to share! Congrats again, and thank you for your loyal business!

May 15, 2018

May 11, 2018

Darcey Emery

I worked with the best team. They stayed late and got me an excellent deal. I was upside down on an older car and boom, now I'm driving a new Hyundai Elantra!!! Thank you Amanda and the boys in Brunswick

Response from owner

You are welcome Darcey! The whole crew had a lot of fun working with you. Congrats again, and thank you for your business, we appreciate it!

May 11, 2018

May 10, 2018

John Thompson

As always Bill Dodge goes above and beyond with their service!!! I can’t praise them enough!

Response from owner

We are happy to hear it John, and thank you for sharing!

May 11, 2018

May 8, 2018

Shirley Hatt

As always I was greeted promptly the people are always pleasant and friendly. I was there for a inspection sticker and requested to have wipers changed. Everything was done and my vehicle was washed. When it was ready Eric came and let me know it was ready . Eric always makes sure I am informed.

Response from owner

Thank you so much for sharing Shirley, and we are happy to hear that Eric and the team always take such good care of you. We appreciate your business!

May 9, 2018

May 8, 2018

Kathleen Greenie

Friendly, efficient service. I needed several items addressed on my vehicle and all were addressed without issue; I also had my vehicle detailed and it looked fantastic after!

Response from owner

Awesome! Thank you for sharing Kathleen, we appreciate your business!

May 9, 2018

May 8, 2018

John Adams

Always greeted professionally and personally. Service continues to be top notch.

Response from owner

We are happy to hear it, John, and thank you for sharing. We appreciate your business!

May 9, 2018

May 7, 2018

Michelle Clark

Over all the end experience was smooth and easy once I decided on a vehicle. The sales agent I worked with was very knowledgeable of the vehicle and it’s safety features which was a bonus. I felt no pressure from working with Mike Myers and he was personable, polite and upfront of the process. I feel as if he helped me find a good FIT. Thank you Mike.

Response from owner

You are welcome, Michelle, and thank you for sharing! We appreciate your business!

May 8, 2018

May 7, 2018

Amara Walker

Bill dodge and Marty were great and easy to work with. The whole process was quick. All of our questions were answered. Very happy to be in a vehicle we love. Would buy from bill dodge again.

Response from owner

Marty had a blast working with you, thank you again for your business!

May 8, 2018

May 7, 2018

John Sargent

Appointment was smooth car done in less than expected and car was prior to return. Would recommend their service department.

Response from owner

We appreciate your business John, thank you!

May 7, 2018

May 5, 2018

Donn Gannarelli

My buying experience over a year ago was outstanding. Today was my first service appointment and it was great to be back. Ryan Williamsb in used cars is an excellent Sales Manager and Tim Bryant in the Service Department is awesome Great place to buy a new or used vehicle.

Response from owner

We are so happy to hear it Donn, and thank you again for your business, we appreciate it very much!

May 7, 2018

May 4, 2018

Teri Belanger

When I made my appointment and had questions answered over the phone, the answers were totally different once I got there. I was quoted a price for services. While they had my vehicle they discovered I needed a couple of filters. After calling me and getting my approval for this with the new price which I believe to be my new quoted total price. When I went to pick the vehicle up, that was not the case and my bill was much much higher than I was anticipating. When I explained how I felt about the bill it did not matter at all. Very disappointed in my experience and this is not my first bad experience with the Westbrook location.

Response from owner

Good morning Teri, and thank you again for reaching out. We certainly apologize for any inconveniences caused by your visit with us. We always want our customers to have a 5-star experience with every visit, and we have passed your message along to the management team as well. We know that you have spoken with our Service Manager, Matt, already, and do not hesitate to reach out further if needed.

May 7, 2018

May 2, 2018

lorinda nelson

Always the best experience with Bob Williams, John Carey and the rest of the GM gang! Great service, great customer relations and Alway accommodating! Thanks for picking me up early Bob! Too nice a day to be hanging around at work any longer than necessary. :)

Response from owner

We always enjoy working with you Lorinda, thank you so much for the loyal business!

May 3, 2018

May 2, 2018

Davielle Hawks

I had an outstanding experience with Bill Dodge in Brunswick. Not only did they pick me up and drop me off when my car was being worked on but when I was told it might be two days without my car and no loaner...they worked with to get me taken care of.

Response from owner

We are happy to hear that our Brunswick team too such great care of you, and thank you so much for sharing! We appreciate your business!

May 2, 2018

April 30, 2018

A Better Life!

It has been my pleasure to purchase my vehicles through Bill Dodge Auto Group. The experience is made easy because of sales people like John Hale and service people like Matt Taiani. I always look for an easy, non stress experience when purchasing and servicing my vehicles and know that with Bill Dodge I can rest easy to know that my expectations will be met. I would highly recommend them to others.

Response from owner

Thank you so much for sharing Dennis! We have greatly appreciated your loyal business over the years, and are happy to hear that the team always takes such good care of you. Thank you again!

May 1, 2018

April 30, 2018

Lynda Goodwin

All work was preformed promptly while vehicle was waited for. Tim Bryant and the technicians did a great job in explaining concerns and solutions to take care of any concerns.

Response from owner

We are happy to hear it Lynda, and thank you again for your business, we appreciate it!

May 1, 2018

April 27, 2018

Party with Confetti - Party Time of Maine

Amazing service!

Response from owner

Happy to hear it! Thank you guys!

April 30, 2018

April 27, 2018

Ted Pitas

In and out fast!

Response from owner

Happy to hear it Ted, and thank you for taking the time to share! We appreciate your business!

April 27, 2018

April 26, 2018

Sarah Kramlich

Fantastic job and quick, on time service.

Response from owner

Happy to hear it Sarah, thank you for sharing! We appreciate your business!

April 26, 2018

April 25, 2018

Dorothy Atwood

Bill Dodge Auto Group, Robert Wells (sales consultant) and Patrick Sullivan (General Manager) made this sales experience a pleasure. I would rate them a five out of five in every aspect for getting the car of my dreams. There’s not one thing I could possibly could say was an issue. Thank you all. Dottie

Response from owner

We are so happy to hear it Dottie, and thank you so much for sharing!  We appreciate your business and are happy to hear that the team took such great care of you.  Congrats again!

April 25, 2018

April 25, 2018

Eleanor Arno

I love my new car...the experience at Bill Dodge was very nice...they listened to what I wanted.. And other than my first choice of color got me into the car I wanted with few miles...I would work with them again in the future for sure...

Response from owner

We are happy to hear it, Eleanor, and congrats again! Thank you so much for trusting your business with us, we appreciate it!

April 25, 2018

April 22, 2018

Derrick Webb

Amazing customer service. They broke down all the expenses on paper and made sure I was 100% satisfied with my choice. They went over a long checklist of options and made sure I knew how to use every feature of my new car before leaving the lot.

Response from owner

Happy Monday Derrick, and thank you for taking the time to share! We are happy to hear the whole crew took such great care of you. Congrats again on the new Elantra, and thank you for your business. We appreciate it!

April 23, 2018

April 21, 2018

donald laxson

Great

Response from owner

Happy to hear it Donald! Thank you again!

April 23, 2018

April 20, 2018

Monique Halavonich

My car is 7 years old and has a 70# dog in it most of the time.... which means hair, nose prints and who knows what else. My car came out fantastic! I would not hesitate to have them do the interior again.

Response from owner

We are so happy to hear it Monique, and thank you for taking the time to share. We appreciate your business!

April 23, 2018

April 20, 2018

Karen Fournier

Amanda did a great job helping us find a vehicle and we didn’t feel pressured at all. It was a great experience.

Response from owner

We are happy to hear it, Karen, and congrats again! We appreciate your business!

April 20, 2018

April 19, 2018

Karen Ditmars

What a great experience. From the Service Manager to the shuttle driver, they couldn't have been nicer. They saved me money where they could, and picked me up and dropped me off when they said they would. Rare!

Response from owner

We are so happy to hear that everyone took great care of you, Karen!  Thank you for taking the time to share, we appreciate your business!

April 19, 2018

April 18, 2018

Hannah Burton

For my maintenance appointment I had the other day, I was told it would be about 2 hours. When I dropped off my car I told the woman at the service desk that I was here for my maintenance check up, oil change and also, I was having a problem with "my key" and also my gas mileage as well as the anti-freeze. She said she would look at it and it would be done around 3 but was going to call when it was all set. I happened to be in the area at 3 so I stopped in. My car hadn't even been touched yet . When I went in to speak to the service woman she stated that she had called Yankee ford regarding "my key" because she couldn't figure it out and they hadn't called her back yet. She said she didn't want to have it out up on the lift Incase they called back. I told her that I wish she would have called me updating me on this because I had children to go pick up. The service lady also said she would call me back letting me know what Yankee ford said and she never called me back. Anyway, very unhappy with the service. Doubt I'll be returning my car to you folks. Thanks, Hannah Burton

Response from owner

Good afternoon Hannah, and thank you for taking the time to reach out. We certainly apologize for any inconvenience during your service visit, and have passed your message along to our management team, who should be in touch shortly. We appreciate your business Hannah, thank you again for reaching out!

April 20, 2018

April 17, 2018

Samantha Poirier

Bob Williams (service manager) was very accommodating while my truck was serviced. (As he always is). Very prompt on getting me up to date information. Supplied me a nice loaner vehicle while mine was In the garage waiting for a part. Always making sure I’m well taken care of. Monica is also great. She is very friendly and even ran out the door in the pouring rain to give me something I had left behind in the loaner vehicle. Can’t say enough great things about the two of them. They always make the experience a pleasant one.

Response from owner

Bob and Monica say a big thank you!  We all appreciate your business here and always look forward to working with you.  Thank you so much for your business!

April 17, 2018

April 17, 2018

Michael Myers

John is a great salesman and we bought a vehicle that suits us best.

Response from owner

Happy to hear it Michael, and thank you so much for taking the time to share, we appreciate it!

April 18, 2018

April 17, 2018

Steve Gibbs

The folks at Bill Dodge motor group are more than friendly and bent over backwards to get me into a brand new vehicle!! Thank you Bill Dodge

Response from owner

You are very welcome Steve!  Congrats again, we appreciate your business!

April 17, 2018

April 17, 2018

Kristina Jenkins

Fast and efficient. Thanks Bill Dodge!

Response from owner

You are welcome! And THANK you for your business, we appreciate it greatly!

April 18, 2018

April 14, 2018

Andre Kiburis

Tevis was relaxed and honest. He made the process very smooth without a lot of pressure to make the sale. He was knowledgeable about the features of the vehicle and easy to talk to.

Response from owner

Thank you for taking the time to share, Andre! We are happy to hear that Tevis took great care of you. We appreciate your business!

April 16, 2018

April 14, 2018

Rick Carlisle

No issues, a fine car sales experience. I did not leave exasperated as happens at Portland dealerships.

Response from owner

Good morning Rick, and Happy Monday! Thank you for taking the time to share, we are definitely happy to hear that the team took great care of you!

April 16, 2018

April 11, 2018

Maine Coast Customs

Fantastic customer service!! They always service both our vehicles in a timely manner. Great overall experience with a friendly staff.

Response from owner

Thank you so much for taking the time to share. We have appreciated your business over the years, and always look forward to working with you!

April 11, 2018

April 5, 2018

randall dickinson

Straight-up and thoughtful on-line discussions led to a very efficient and pleasant buying experience. The price was already negotiated before-hand. The car was sitting and ready when I arrived. A quick review and test drive confirmed everything was good. Probably the least stressful car buying experience I have had.

Response from owner

We are happy to hear it Randall, and greatly appreciate your business! Thank you so much for sharing!

April 5, 2018

January 13, 2016

Bo Hewey

I can't say enough about how great the service center is. They mad a mistake with me and totally covered for it without me even asking. It is great to know there are honest businesses like Bill Dodge Service center.