Teri Belanger
When I made my appointment and had questions answered over the phone, the answers were totally different once I got there. I was quoted a price for services. While they had my vehicle they discovered I needed a couple of filters. After calling me and getting my approval for this with the new price which I believe to be my new quoted total price. When I went to pick the vehicle up, that was not the case and my bill was much much higher than I was anticipating. When I explained how I felt about the bill it did not matter at all. Very disappointed in my experience and this is not my first bad experience with the Westbrook location.
Response from owner
May 7, 2018
Other reviews
Marcus Stevens
If you’re looking for great customer service Alec Barry is the guy!
Teresa Folley
No written review
randall dickinson
Straight-up and thoughtful on-line discussions led to a very efficient and pleasant buying experience. The price was already negotiated before-hand. The car was sitting and ready when I arrived. A quick review and test drive confirmed everything was good. Probably the least stressful car buying experience I have had.
Chuck Sears
I dealt with Luis Perez and his support staff (Will Ives primarily). To simply sum up the deal, it was the best car purchase experience in my lifetime. Product knowledge was top notch, they found the perfect truck for me, the finance process was smooth and painless. Thank you!