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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 751800 of 999 reviews.

May 15, 2023

Steve Saucier

No written review

Response from owner

Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!

May 16, 2023

May 14, 2023

Beth Carlson

I had a great experience buying a Kia Niro from Amanda. No pressure, super helpful, and all around awesome to work with.

Response from owner

Hi, thank you for taking the time to rate us! We care deeply about delivering the best possible customer experience and we hope you enjoy your new Kia!

May 15, 2023

May 11, 2023

Franklin Kendrick

My experience purchasing a vehicle at Bill Dodge was great. Their staff was quick and knowledgeable, and I was guided through the process comfortably. I was searching for a specific vehicle, but was impressed by their selection. The team even helped me set up the Kia Connect app on my phone before leaving with my new vehicle. Very happy, and highly recommend anyone looking for a beautiful Kia to stop in like I did.

Response from owner

Hi, thank you for taking the time to rate us, Franklin! We care deeply about delivering the best possible customer experience! We appreciate your business and hope you have a great day!

May 11, 2023

May 11, 2023

Ryan Farrell

It was okay. Felt like as soon as we decided we didn’t want to trade in our old lease for a new car we weren’t treated as nicely and as warm. Bill Dodge as a whole the past few cars has been a let down. The finance guy and the guy in the garage were excellent though!

Response from owner

Thank you for taking the time to leave your honest feedback, Ryan. We are extremely disappointed to hear about your discontent with our dealership. Our General Manager, Chris Harper, has attempted to reach out to that we can learn more about your experience. Please feel free to return his call at your convenience. We hope to hear from you soon.

May 12, 2023

May 11, 2023

hyp3rbyte

I initially went to Lee in Westbrook to test drive a dodge hornet. While on my test drive, my vet called to let me know that my cat was out of surgery. I hurried back to Lee to return the keys to salesman Dorian Lucca and let him know I needed to run and get my cat and that I would come back afterwards, to which his response was a very steely, "Do you want the car or not?!" I was honestly almost speechless. I mean, granted, I hadn't changed out of my yoga pants or done my makeup or hair that day. 😆 My appearance made no difference to salesman Ian O'Brien or manager David over at Bill Dodge! They made my new buying experience seamless, quick, and most enjoyable. I would recommend them to anybody who is in the market!

Response from owner

Wow! Thanks for the wonderful review! We are thrilled to hear that you had such a positive experience with our team. We appreciate your business very much and hope you enjoy your new purchase!

May 11, 2023

May 11, 2023

Sharon Caron

Awesome Very thorough and helpful Very friendly an accommodating Welcoming dealership

Response from owner

Thank you for taking the time to leave us this positive review, Sharon! Lovely to see you had a great customer experience with us!

May 11, 2023

May 8, 2023

Javon

Will definitely recommend Bill dodge to anyone. Welcoming and cool atmosphere information and helpful. Ian such a cool guy and an awesome sales rep help me out alot and ensure I was comfortable with whatever vehicle I wanted. These guys know what they're doing and put their best effort out for any customers that goes on their lot

Response from owner

Thanks for the great review! We sincerely appreciate it and hope you have a fantastic day!

May 8, 2023

May 7, 2023

Drew S

Amanda was extremely helpful during the whole process and helped me get the perfect car!

Response from owner

Thank you for such a positive review, Drew, and have a wonderful day!

May 8, 2023

May 6, 2023

Ian Raven

Fabulous experience. Great staff, attentive and knowledgeable. Very easy purchase. Special shout out to James and Eric. Many thanks.

Response from owner

Hello Ian, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

May 8, 2023

May 3, 2023

Meg Niles

For a stressful adventure of buying a car Cari made the process smooth and stress free! The lady deserves a raise. She took all my worry away. Thanks Cari!

Response from owner

Thank you for highlighting some of our staff who helped make your experience a great one, Meg! We appreciate your business and hope you have a wonderful day!

May 3, 2023

May 2, 2023

Kerry Hayes

The purchasing experience was great as was our salesperson Miki! She was very knowledgeable and knew her stuff!

Response from owner

Thank you for reviewing us, Kerry! We're so happy to have earned so many stars! Take care!

May 3, 2023

May 2, 2023

Akiva Gregory

No written review

Response from owner

Thank you for taking the time to leave us this amazing rating! Have a wonderful week!

May 2, 2023

May 1, 2023

redd li

A very nice car buying experience. No pressure or sales tactics. Love our new Kia Seltos.

Response from owner

Thank you so much for the high rating and positive comments! We appreciate your business very much!

May 2, 2023

April 30, 2023

Wendy Barrett

Very pleased with Bill Dodge Auto Group and sales person Frank Sandoval. We just purchased a second vehicle from him, both transactions went flawlessly! Highly recommend visiting Frank and the sales team at Bill Dodge Kia in Saco!!

Response from owner

Hello Wendy, thank you for the high rating! Our team works tirelessly to provide excellent customer service. We appreciate your business very much!

May 1, 2023

April 30, 2023

Douglas Freeman

Had a great experience buying a very slightly used EV. Jamie made sure I was taken care of without applying any unwanted pressure. Same for Dave on the finance team when it came to any add-ons.

Response from owner

Thank you for such a positive review and have a wonderful day!

May 1, 2023

April 30, 2023

leigh Maniscalco

Great service! James was very helpful and answered any questions I had. I love my new Sportage hybrid!!

Response from owner

Hello Leigh, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

May 1, 2023

April 29, 2023

Jerrod Lawrence

Excellent customer sales and communication to help you get the car you are looking for.

Response from owner

We are so excited for all of those stars, Jerrod. Thank you for rating Bill Dodge so highly!

May 1, 2023

April 24, 2023

Henry Gates

As easy as could be. No complaints. Only issues were the global lack of inventory. Can’t blame ‘em for that.

Response from owner

Thank you for reviewing us, Henry! We're so happy to have earned so many stars! Take care!

April 25, 2023

April 22, 2023

Emily A

Had a great experience here. Everyone was very friendly and answered every question I had with no problems. They really take there time to make sure you are satisfied with any choice you make.

Response from owner

We strive to provide the best customer experience at Bill Dodge Auto Group. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks, Emily!

April 24, 2023

April 22, 2023

Doug

Smooth, easy transaction with nice, helpful people!

Response from owner

Thank you for reviewing us, Doug! We're so happy to have earned so many stars! Take care!

April 24, 2023

April 20, 2023

Kathi G

Great Customer Service. This is my 5th Kia and I’ll be a customer forever!

Response from owner

We sincerely value your business, Kathi! Thank you, and have a fantastic day!

April 21, 2023

April 19, 2023

Matthew Anderson

Liam was amazing to work with and helped me find exactly what I was looking for right away! He helped me trade in my old car and got me into a new one same day. Very friendly and knowledgeable, I would highly recommend him to be your car guy anytime. Overall very good experience. Also followed up multiple times to make sure everything was going smoothly and I was satisfied with everything. Thank you Liam!

Response from owner

It's great to hear that you enjoyed working with Liam! We sincerely appreciate your business and hope you have a wonderful day!

April 19, 2023

April 19, 2023

Cindi Mundell

Wonderful people and a totally great experience!

Response from owner

It is wonderful to receive such a positive review, Cindi! All the best!

April 19, 2023

April 18, 2023

Gary Armstrong

My aging parents and I were looking for a car of which my partially disabled Father could easily get in and out of. Amanda was so lovely and treated him with the upmost respect…..she really understood what we were trying to achieve. After a lot of deliberation we decided to buy a new Kia Soul and at no point were we pressured to commit. Amanda repeatedly checked he was ok with access and it was comfortable for him. My Mums a nervous driver and again Amanda understood and helped her on the test drive. All of the other employees at the dealership were very friendly and genuine and we had some great conversations while the paperwork was being taken care of. In fact on our way home we all said how nice the experience had been and that Amanda had been great. I would definitely return to the dealership and purchase more cars in the future. On a personal note thank you Amanda and Bill Dodge auto group for a great afternoon!!!!

Response from owner

The entire team at Bill Dodge Auto Group would like to thank you for your review, Gary! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

April 18, 2023

April 15, 2023

Joanna DeWolfe

No written review

Response from owner

Thank you for taking the time to rate us, Joanna! If there is anything additional that we can assist with, please do not hesitate to reach out!

April 17, 2023

April 14, 2023

Graydon Foye

No written review

Response from owner

We appreciate the high rating, Graydon! Thank you and have a wonderful day!

April 21, 2023

April 13, 2023

Dean Waring

I had a great experience leasing my new KIA Sportage from Bill Dodge KIA of Saco. The salesman and Finance manager covered all spects of operating and leasing the vehicle. I was in and out in no time and everyone involved was very professional.

Response from owner

Hello Dean, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

April 13, 2023

April 13, 2023

Bianca Gonzalez

Excellent service. Excellent staff. Easy process. I'm Thoroughly pleased.

Response from owner

It is wonderful to receive such a positive review, Bianca! All the best!

April 14, 2023

April 12, 2023

Laurie Shope

Best employees ever. Alec is perfect, everything a sales person should be and not be! Manager is meticulous and very nice. I will be bringing my car there for servicing even though I usually use a local place where I live, because if the service employees are like the sales and management dept. then it’s very worth the drive over.

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

April 12, 2023

April 12, 2023

Rob Rosa

Great price, quick responses, done deal in a matter of hours. No pressure at all. Sales manager Scott, Erica in finance and sales rep Amanda were awesome to work with. Thank you!

Response from owner

Hi Rob, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

April 13, 2023

April 12, 2023

Amy LaBrecque

Fantastic dealer! Very friendly, helpful and professional. Helped me find exactly what I was looking for. Thanks you so much, highly recommend!

Response from owner

Thank you for taking the time to leave us this positive review, Amy! Lovely to see you had a great customer experience with us!

April 13, 2023

April 11, 2023

Eric Libby

My salesman John came across honest at all times and was one of the best buying experiences I have had. The only reason for 4/5 stars was the extended warranty offerings in the finance office. The lady was great to work with and nice, but at times came across as pushy and assumed the sale. They obviously need to make money too, which I respect, but the sales pitch was unnatural and uncomfortable.

Response from owner

We really appreciate your business, Eric, and are glad that you had a great experience with our sales team. We apologize if you felt uncomfortable at any time during the process. Here at the Bill Dodge Auto Group, we strive to deliver the highest level of customer service and we really appreciate your feedback. Congratulations on your new vehicle and thank you for choosing The Bill Dodge Auto Group.

April 13, 2023

April 10, 2023

Melody Brown

Highly recommended. Responsive, helpful, accommodating and friendly!

Response from owner

It is wonderful to receive such a positive review! All the best!

April 11, 2023

April 10, 2023

Dennis Hatch

No written review

Response from owner

Hi Dennis, it's great to see such a high rating! Thank you for reviewing us!

April 11, 2023

April 3, 2023

Diane G Evans

It was easy and enjoyable. The salesperson was courteous and friendly as well as very knowlledgeable about the K5

Response from owner

Diane, thank you so much for your business and positive review. Enjoy your new Kia!

April 4, 2023

April 1, 2023

Cody Brummitt123

Tremendous

Response from owner

Thank you, Cody! We hope you have a fantastic day.

April 3, 2023

March 27, 2023

Deborah Strout

No written review

Response from owner

Thank you for taking the time to leave us this amazing rating, Deborah! Have a wonderful week!

March 27, 2023

March 24, 2023

Zack Cronkhite

Quick and efficient

Response from owner

It's great to hear that everything was completed quickly and to your satisfaction, Craig! Thank you and have a great day!

March 24, 2023

March 23, 2023

Christina A

Positive experience with all involved in a recent visit at Bill Dodge. I found the team to be professional, courteous, responsive and knowledgeable, all attributes you want when considering a major purchase. I can recommend James Waring specifically if you are looking for someone to deal with directly. A positive interaction and experience with all!

Response from owner

The entire team at Bill Dodge Auto Group would like to thank you for your review, Christina! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

March 23, 2023

March 23, 2023

Sally Bowden-Schaible

Buying our car— a 20022 Kia Niro Hybrid— was a very positive experience. Ken Sweet (sales) and Dave Hellin (finance) were a pleasure to do business with— professional, knowledgeable, easy to be with. We unreservedly recommend Bill Dodge as a great place to buy a car!

Response from owner

Hello Sally, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

March 24, 2023

March 21, 2023

Sheila Jones

This is my second time purchasing a new KIA at Bill Dodge. The process was easy and pleasant. I worked with Frank Sandoval and he was very patient and supportive as l started out wanting a Telluride, then an EV6 or Niro and after MANY months of study and soul searching ending up with a Seltos. Looking forward to learning all the wonderful things it can do.

Response from owner

Thank you for sharing your wonderful experience, Sheila! We sincerely appreciate your business and hope you are enjoying your new Kia!

March 21, 2023

March 15, 2023

Brittani Ramirez

Friendly staff and very helpful! Jamie was very nice and made sure we were 1000% happy with our decision. He was also very knowledgeable about the vehicle we were looking at. Highly recommend!

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

March 15, 2023

March 15, 2023

Stephen Ramirez

No written review

Response from owner

Hello Stephen, the high rating is very much appreciated! Have a great one!

March 16, 2023

March 15, 2023

samia curley

No written review

Response from owner

Hi, thanks for all of the stars! Please don't hesitate to reach out to us if you need any further assistance.

March 15, 2023

March 14, 2023

Ben Turgeon

Easy, no pressure sale. Thanks

Response from owner

We appreciate your business very much, Ben, thank you again!

March 15, 2023

March 11, 2023

Derek Bedford

Everyone at Bill Dodge Kia was wonderful. They were very professional and stayed late to make sure we got the car we wanted:)

Response from owner

Hello Derek, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

March 13, 2023

March 8, 2023

Miki Vesprini

This is my second vehicle purchased from Bill Dodge and it certainly won’t be my last! Every department went above and beyond for me making it a truly fantastic experience!

Response from owner

It is wonderful to receive such a positive review, Miki! All the best!

March 8, 2023

March 8, 2023

Michelene Decrow

No hassle, great service in and out - would buy another car. Thanks Pat!

Response from owner

Thank you for such a positive review and have a wonderful day!

March 9, 2023

March 2, 2023

Kirsten Broad

At first when I walked in 2 Men just looked at me than each other and said nothing. Kris walked out of a door and said how can I help you. Refreshing after feeling like I was a hindrance to the other men's day. He was professional respectful and kind. Refreshing for sure!! The process and service I received from Kris was great. Also your finance women was great !Give him a higher commission. 😁 An give her a rise. I am sorry for not remembering her name!!

Response from owner

Thank you for taking the time to leave this review, Kirsten. We certainly apologize for what occurred as you initially walked in. It's great to hear that Kris and Cari made sure that everything went well for you. We appreciate your business very much and hope you have a great day!

March 2, 2023

March 1, 2023

Jessica Ellis

Liam and Cari are absolutely amazing and we appreciate all the work they did for us to make a purchase happen.

Response from owner

Thank you for this fantastic review, Jessica! We really appreciate it!

March 1, 2023