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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 701750 of 999 reviews.

July 19, 2023

Ben and Veronica Downs

No written review

Response from owner

Thank you for taking the time to leave a review, Ben and Veronica, We are disappointed to see your low star rating and would like to hear more about your experience. Please feel free to reach out to our general manager, Mark at your convenience. We hope to hear from you soon and wish you a great day!

July 11, 2023

July 18, 2023

Michelle Lappin

Great people to work with all around!

Response from owner

Hi, thanks for your praise and kind comments about our team, Michelle! We greatly appreciate it!

July 18, 2023

July 17, 2023

Cindy Garcia

No written review

Response from owner

Wow, thank you for the high star rating! We greatly appreciate it!

July 17, 2023

July 16, 2023

James Whyte

My first experience with a dealership and I expected to be so stressed out and to fill out mountains of paperwork and it was none of that. Everything was amazing, easy to understand and quick without stress.

Response from owner

Thank you for taking the time to leave us this positive review, James! Lovely to see you had a great customer experience with us!

July 17, 2023

July 15, 2023

Jeff Audet

Was deceived and told that the plug In hybrid charges in 2 hours on 110. Then once the car was purchased was told the car didn’t come with s 110 plug and I would need to buy separately. Both are false. Car is great However

Response from owner

Thank you for your feedback, Jeff! We are thrilled to hear that you are enjoying your vehicle. Our sales manager, Scott, has attempted to reach you regarding your concerns about the info given for charging your vehicle. Please feel free to reach him back at your convenience so that this can be discussed in greater detail. We appreciate your business and hope you have a great day!

July 18, 2023

July 14, 2023

Patricia Little

Great team very friendly and great sense of humor. Ask what we wanted in a car and then chose the closest that they had and got the payments to where we could afford. They had our car ready they next day. Thanks guys your great. We will come see you when we need a upgrade to a new vehicle.

Response from owner

Hello, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

July 14, 2023

July 12, 2023

DONNA LEGER

Excellent dealership, awesome sales person , went above and beyond to make sure my car was up-to-date and ready to go easy process everything went seamless. It was the best car buying experience I have ever had.

Response from owner

Hello Donna, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

July 13, 2023

July 12, 2023

Mike Fransisco

Amanda and crew were great. No hassle negotiations. Made the process fast, easy, and care free! Would highly recommend!

Response from owner

Hello Mike, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us! Thanks again!

July 13, 2023

July 8, 2023

Kristie Simpson

Frank was great! Professional and pleasant to work with. Thank you for all of your help in finding our new ride!

Response from owner

Thank you for such a great rating! Here at Bill Dodge Auto Group, we strive for excellence. Thank you for your business!

July 10, 2023

July 6, 2023

Jenny Stone

Amanda went above and beyond and couldn’t have made things easier for me. I purchased a new plug-in hybrid Sportage and had to do much of the transaction over the phone as I live part of the time out of state. Everyone involved with the sale was cheerful and accommodating. I usually despise buying cars but Amanda made it enjoyable. Thanks so much!

Response from owner

Your wonderful feedback and rating mean a lot, Jenny! Thank you for your business, and have a great day!

July 7, 2023

July 5, 2023

LAURIE CAIAZZO

After my lease came to an end, I decided to purchase my Kia Seltos. Both Dave Hellin and Ian were very helpful in assisting me with finding an auto loan that fits my budget. The sale went smoothly. They were both very thorough in answering all my questions. I'm a happy customer! Thank you!

Response from owner

Hi Laurie, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!

July 6, 2023

July 3, 2023

Julia Labanowski

Amazing group of people. They were so helpful, even with letting me know what good types of cars were at other dealerships but this one was the best I went to in the area. It’s my first time buying a car and they were with me every step of the way helping me to understand the entire process. Ian and Alec were absolutely amazing and it was an amazing first buying experience. Also the Kia Soul is an absolutely AMAZING car!

Response from owner

We strive to provide the best customer experience at Bill Dodge Auto Group. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

July 3, 2023

July 3, 2023

Linda Vaughan

An excellent sales team that made time for us to get a new Jeep on a busy day!

Response from owner

Hello, a huge thanks for taking the time to rate your customer experience with us here at Bill Dodge. The team and I love to see such great feedback! All the best to you!

July 3, 2023

July 2, 2023

Brenda Stevens

I was well taken care of, thank you Ian and Dave!

Response from owner

Hello, the high rating is very much appreciated! Have a great one!

July 3, 2023

July 2, 2023

salar hejabian

No written review

Response from owner

So many stars! Thank you for rating Bill Dodge so highly!

July 3, 2023

June 29, 2023

Garth Bailey

No written review

Response from owner

So many stars, Garth! Thank you for rating Bill Dodge Auto Group so highly!

June 29, 2023

June 28, 2023

Samantha Bohan

I had a great experience. All the employees that I worked with were beyond great. They went above and beyond to make sure I was comfortable with the price and all the bells and whistles that the car comes with.

Response from owner

Hello, you really made our day, Samantha! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

June 29, 2023

June 28, 2023

Lindsay Palmer

Great experience!! Everyone was super friendly and knowledgeable!

Response from owner

Hi, it's great to see such a high rating, Lindsay! Thank you for reviewing us!

June 29, 2023

June 26, 2023

Olivia Hamlin

Poor customer service combined with untimely communication. They misdiagnosed the problem with my vehicle and failed to alert me when necessary parts came in - knowing I was waiting and harming my vehicle by continuing to drive it. All while refusing a rental. Would not recommend.

Response from owner

Thank you for taking the time to leave your honest feedback. Olivia. We are disappointed to hear that we did not meet your expectations during your recent service visit. We understand that you did have a conversation with, Steve, our service manager in regard to your concerns around the time that you were in. We do value your business and hope that you have a great day.

June 28, 2023

June 24, 2023

Tyson Gagne

No written review

Response from owner

Thanks for rating us! We hope your day is great!

June 26, 2023

June 23, 2023

Norann Garcia

The easiest and smoothest car buying experience of my life. 12 out of 10 would recommend.

Response from owner

We are glad to hear we delivered such a great experience. If there is anything further we can do for you, we are happy to help!

June 23, 2023

June 22, 2023

Kelly Mcleod

It's been so very long since I bought a newer car, my experience with Kia was absolutely amazing! Eric Michelson is my sales person, he was very helpful and took his time to explain the process to me, he was personable, and wasn't trying to rush me into anything I didn't want. I highly recommend anyone looking to purchase new or used vehicles with Kia!! The finance manager is also an Eric, he went above and beyond as did Eric Michelson to make sure I could leave today with the car I wanted. Thank you both very much for a pleasant experience.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Kelly! We appreciate your business very much! Take care!

June 22, 2023

June 22, 2023

Kyla Terril

This was an easy and positive experience. Frank helped us purchase my first new car, thank you so much!

Response from owner

We appreciate your business, Kyla! Thanks again!

June 22, 2023

June 21, 2023

Luke Priola

Had a great buying experience with Miki! Thanks. Love the car

Response from owner

Hi, we are honored to have earned so many stars! Have a wonderful day!

June 22, 2023

June 20, 2023

Kevin Prouty

This is the second vehicle ive bought from Bill Dodge and eveeyone was very professional, no pressure and ensured we got the best deal possible making the whole process as painless as possible. Thank you to everyone and not only will i consider Bill Dodge again for future purchases, but will recommend you to anyone i know who is looking for a vehicle.

Response from owner

Wow, we're glad you had such a wonderful experience with us, Kevin! We appreciate your business so much! Thanks again!

June 20, 2023

June 19, 2023

Andrew Griswold

I worked with Frank Sandoval at Bill Dodge Kia in Saco. He was knowledgeable, patient, and friendly as can be. I love my new Sorento, and I’m glad I found it with Frank’s help. Highly recommend!

Response from owner

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at the Bill Dodge Auto Group.

June 20, 2023

June 17, 2023

James louch

Great experience, James W was very knowledgeable and patient as we went through the buying process! Would definitely visit again for my next purchase!

Response from owner

We are so happy to hear you enjoyed your experience James! Thank you so much for your business, have a wonderful day!

June 19, 2023

June 14, 2023

Todd Schools

My wife and I just bought her a new vehicle. We worked with the salesman with a pre-approval at our bank but they were difficult to work with on the terms we wanted so the finance person got us switched over to KIA financial. Salesman has helped me with a couple cars, this one and one for my daughter a couple years ago. I also helped my niece buy a car there several years ago.

Response from owner

Hi Todd, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

June 15, 2023

June 14, 2023

michael schuler

No written review

Response from owner

Hi, we are very happy we could provide you with a positive experience! Thanks again, and have a great day!

June 14, 2023

June 13, 2023

Olivia Bjork

Mikki at Kia was fantastic.

Response from owner

It's great to hear that you enjoyed working with Mikki! Thanks again!

June 15, 2023

June 7, 2023

lavenderwolf6

I loved my experience at Bill Dodge in Saco, ME! Amanda was amazing! She went all out to help anyway she could to get me into the vehicle I chose. And the gentleman who handled the payment ( I'm sorry but I can't remember his name) was very helpful as well! I would definitely shop here again! I love my new used Kia! Thank you so much!

Response from owner

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

June 8, 2023

June 6, 2023

Maxine Godwin

Liam was a great sales guy and very up beat. Friendly and very nice

Response from owner

It's wonderful to hear that you enjoyed working with Liam! We appreciate your business very much and hope you have a fantastic day!

June 7, 2023

June 6, 2023

Daniel Bacon

So so nothing exceptional. Did not make me feel like they cared if they sold me a car or not.

Response from owner

Thank you for taking the time to leave your honest feedback, Daniel. We are sorry to hear that your visit was not an exceptional one, as that is always our goal. We understand that Pollini, our sales manager, has been in touch with you about your concerns. Please understand that we do truly value your business. Thanks again!

June 6, 2023

June 3, 2023

Betsy Schweighauser

If you really want to know, buying a car can be a thrill, when the surprises are in your favor. But there were too many negative surprises. The mileage was great, considering today’s prices the price is good. But the damage to the front below the hood, paint chipped the cracked grill. If it had been properly detailed it would’ve been found. The “detailing “ well I found food under the rear mat and debris Under other places. I had to fight to get the damage taken care of. The young salesman told me one thing when I test drove it and then another when he handed me the keys. At first he said it had driver assistance, the day was to pick it up I asked questions about the driver assistance he said “ oh this car doesn’t have it!!! Well it does. The boy needs to know the product. People I work with of course are asking where I bought it ( I love the Kia brand) they all know the story And then I brought it to Brunswick Hyundai to have the detailing corrected and they didn’t clean the Weather Tech mats I asked before if they should be there or the original mats. They said leave the weather tech on so I expected those to be cleaned as well

Response from owner

Thank you for taking the time to leave this review, Betsy, We understand that you have been in touch with our General Manager, Mark, in regard to your concerns. We truly do appreciate your business and hope you have a great day.

June 5, 2023

June 3, 2023

Terri Obrien

First time buying a car, so glad I chose bill dodge Kia. They were so helpful and very nice. Best experience I have ever had with any car dealer, Alec especially. Very knowledgeable. I will definitely choose bill dodge Kia in the future and recommend to all my friends and family.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Terri! We do hope we can be of assistance in the future. Take care!

June 5, 2023

June 3, 2023

Karin Anderson

I recently purchased a car from Bill Dodge Auto Group in Westbrook -- a gently used KIA Soul. From my first phone conversation to the purchase of the vehicle, it was an easy & professional experience. They truly went the extra mile for me.

Response from owner

Big thanks for the fabulous review, Karin! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.

June 5, 2023

May 31, 2023

Rick Dickson

Todd Hilton at Bill Dodge in Saco is the best auto sales person I have ever had the pleasure to work with. He is honest and trustworthy. I would highly recommend giving him a call and doing business with him!

Response from owner

It's great to hear that you had such a positive experience with Todd! We appreciate your business and hope you have a wonderful day!

May 31, 2023

May 31, 2023

Jean Bergquist-Guimond

My daughter purchased her first car from the Kia Division of Bill Dodge Auto Group. The process from start to finish was incredibly smooth and quick, especially in todays climate of low inventory. I couldn’t have asked for a better first time buying experience for her. Thank you Amy at the Saco Kia for your time and attention to detail.

Response from owner

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

June 1, 2023

May 29, 2023

Shari Levesque

Great experience with Bill Dodge Kia purchasing my new Kia Sonata, and they delivered it to me!

Response from owner

Hello, thank you for rating us; we appreciate you taking the time to do this! Please do not hesitate to reach out if there's more we can do for you!

May 30, 2023

May 29, 2023

Sirhc Eversem

No written review

Response from owner

Hi, it is so great to receive such a high star-rating! Thank you, and be safe on the road!

May 30, 2023

May 28, 2023

Rod Christmas

Great experience! Good price backed up by a solid program with an excellent reputation.

Response from owner

Hi, thank you so much for the lovely rating and comments! Hope your day is fantastic!

May 30, 2023

May 28, 2023

Jeremy Vallee

No written review

Response from owner

So many stars! Thank you for rating Bill Dodge so highly!

May 30, 2023

May 27, 2023

Edward Veneziale

I was looking for a specific certified pre owned black cadillac CT5 and after months of searching I found it online at Bill Dodge Cadillac, 400 miles from my house. After working online with my salesman, Liam Gibbons, for a week we agreed upon a very fair price. Liam was open, honest, and responsive to all my questions especially since I was buying it remotely from Pennsylvania. Liam even helped oversee the loading of my car into the trailer I had arranged to pick up the car. When it arrived it was spectacular and exactly as promised by Liam, not one scratch or ding. Overall it was a great experience and I really appreciate the support and very fair pricing.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We appreciate your business very much and hope you are enjoying your new Cadillac!

May 30, 2023

May 27, 2023

Aaron Braxton

James was a huge help with purchase of my new vehicle!

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

May 30, 2023

May 25, 2023

Pedro “Peta”

Suzanne was very kind and made the buying process stress free and the rest of the staff was very helpful and kind, a very stress free no pressure environment

Response from owner

We love reading reviews like yours, Pedro! Glad to hear our team provided a top-notch experience for you. We appreciate your kind words and business. Have a wonderful day!

May 26, 2023

May 24, 2023

Carol Varney

I had a great experience and would recommend people to come and look at what you have. The sales person Jamie was excellent never put any pressure on me. I love my KIA Soul.

Response from owner

Hi, it's great to see such a high rating! Thank you for reviewing us!

May 25, 2023

May 24, 2023

Andrew Shiland

Mat Tomlinson, our sales person, gave my wife and me an enjoyable experience buying our new 2023 Kia EV Wind. Jeramy and Martin in the Service Department listened to our questions and made appropriate adjustments to our new car.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Andrew! We do hope we can be of assistance in the future. Take care!

May 24, 2023

May 21, 2023

Lynne Bates

Great place to purchase an automobile. I knew exactly what I wanted, and they had it. Easy to work with no pressure to add extras that I didnt want or need.

Response from owner

Hi Lynne, thank you for taking the time to rate us! We care deeply about delivering the best possible customer experience! Have a wonderful day!

May 22, 2023

May 19, 2023

Bucket Knight

The people there are nice it was the first time purchase ever for a used car very well professional very helpful And Will treat you with respect

Response from owner

Thank you for taking the time to leave us this positive review! Have a wonderful day!

May 19, 2023

May 16, 2023

Ruth Dodge

The team at Bill Dodge Auto group in Saco were excellent. They were very helpful at getting me in a car that fit for me. They took their time and were very patient as I was not exactly sure what I wanted for . Very friendly and professional. A special thanks to Amanda!

Response from owner

We are happy to read such a great review, Ruth! Thank you so much for your business, and have a wonderful day!

May 16, 2023