Betsy Schweighauser
If you really want to know, buying a car can be a thrill, when the surprises are in your favor. But there were too many negative surprises. The mileage was great, considering today’s prices the price is good. But the damage to the front below the hood, paint chipped the cracked grill. If it had been properly detailed it would’ve been found. The “detailing “ well I found food under the rear mat and debris Under other places. I had to fight to get the damage taken care of. The young salesman told me one thing when I test drove it and then another when he handed me the keys. At first he said it had driver assistance, the day was to pick it up I asked questions about the driver assistance he said “ oh this car doesn’t have it!!! Well it does. The boy needs to know the product. People I work with of course are asking where I bought it ( I love the Kia brand) they all know the story And then I brought it to Brunswick Hyundai to have the detailing corrected and they didn’t clean the Weather Tech mats I asked before if they should be there or the original mats. They said leave the weather tech on so I expected those to be cleaned as well
Response from owner
June 5, 2023
Other reviews
Quentin Tonelli
The buying was fine, the salesman was fine waiting over an hour to complete the paperwork was unacceptable. I'm not sure I'll use Bill Dodge dealership again.
Godfrey Jackson
I am thrilled to share my experience with Bill Dodge and thank John and his team for making my vehicle purchase possible. Despite starting with low credit, John went above and beyond to ensure that I could drive away in my new vehicle. I truly appreciate all the support and guidance provided by John and his team. They are top-notch when it comes to customer service, always ready to offer advice and assistance throughout the buying process. Thank you, John! Your efforts made a significant difference, and I can't express my gratitude enough.
Treasa Overton
Frank was great and empathetic to my situation which limited social interactions, he made this both painless and expedient!!!! 10 stars!
Nancy Schnog
My experience at Bill Dodge, leasing a Kia, was first rate! The entire team—Quentin, Matt, and Chris—- made the leasing process smooth, supportive, and even enjoyable! Every question was answered fully, with patience and graciousness. I love my Kia Optima & Bill Dodge was a top-notch dealer with whom to work to renew my lease. Very highly recommended!!!!