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Bill Dodge Auto Group

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Olivia Hamlin

June 26, 2023 · review of Bill Dodge Auto Group

Poor customer service combined with untimely communication. They misdiagnosed the problem with my vehicle and failed to alert me when necessary parts came in - knowing I was waiting and harming my vehicle by continuing to drive it. All while refusing a rental. Would not recommend.

Response from owner

Thank you for taking the time to leave your honest feedback. Olivia. We are disappointed to hear that we did not meet your expectations during your recent service visit. We understand that you did have a conversation with, Steve, our service manager in regard to your concerns around the time that you were in. We do value your business and hope that you have a great day.

June 28, 2023

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