All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Linda Gower
Very pleasant and informative! Ian took great care of me and was willing to work with me to get the payment I wanted.
Response from owner
June 5, 2024
Pat Tellier
Amanda was very pleasant and attentive , she wanted to help make it possible to for me to get the car I had an interest in. It was the best car buying experience I ever had, Very knowledgeable
Response from owner
June 4, 2024
Jared Tarbox
Great customer service and they got me what I wanted.
Response from owner
June 5, 2024
Chris & Christi Gregory
John was amazing to work with, we were just there to look over a few trucks we saw online and we ended up leaving with one.
Response from owner
June 3, 2024
Leslie Nyambo
Amanda was absolutely amazing with helping me get my dream car.
Response from owner
June 3, 2024
Brandon Cummings
The people I worked with were extremely kind, Rob was very friendly to talk to and he helped me feel less nervous in my car situation. After the fact I went through paper work and what not, I realized I actually got a pretty good first auto loan deal with them. AND the finance worker I was working with at the end of the night was super helpful and actually gave me pretty good offers in the long run
Response from owner
June 3, 2024
Deanna Lee
Ian in sales was amazing! I've been looking for a specific hybrid for quite some time and he was able to find one for me! Great experience and highly recommend
Response from owner
June 3, 2024
Ramm Stein
Great car, I might have paid a liiiittle bit more than I'd like to have but that's just the way it goes in this market. Plus wasn't expecting to find the car I initially was looking for at such low mileage especially. Definitely not disappointed and again LOVE the car.
Response from owner
May 31, 2024
Bill McDowell
I,love Bill Dodge the only place to buy ..best price, service and sales. Tks Liam
Response from owner
June 3, 2024
Mary Curry
Ian was amazing! Wonderful helpful and knowledgeable!!
Response from owner
June 3, 2024
Manuel E Ceballos
Disappointed and atrocious experience! Be very cautious when buying from this dealership.I don’t recommend buying from Bill Dodge. I bought a Certified Preowned Yukon from them and it has been a horrendous experience owning that vehicle. The day I drove off the lot I noticed a bad vibration in the vehicle and when I called my sales rep to ask about it his response was- “let me give you the number to our service department so you can speak to Matt, he knows all that was done to your car for certified pre owned inspection. Plus I’ll be out for 6 weeks.” He basically kicked the bucked to someone else to deal with. And thats how it went until I finally got ahold of the GM in the sales department. I took my car to my mechanic and then Stanley Chevrolet in Belfast to get it checked and both concluded that the vibration was not normal and could possibly be something wrong with the driveline or U-Joint. Then on top of that the third row seat broke on us after only having the vehicle 2 weeks. When I addressed this to the GM at Bill Dodge and asked how they were going to rectify the issue he basically told me-“That’s what you have the warranty for.” That’s the type of customer service you’ll get there. After Stanley Chevrolet did a more thorough inspection they found that two of the four rims were damaged. One was bent and one had a dent. Then they concluded that the issue was the transfer case and that they needed to replace it. When I reached out to the GM at Bill Dodge to ask if they could replace the rims with two new ones and extend my warranties due to their mistake, I was shut down right away and told no. I asked Bill Dodge what type of inspection was done on the Yukon before being sold to me and they said it went through a 172 point inspection. Yet somehow, they seemed to miss two damaged rims and a damaged transfer case that was causing the vehicle to vibrate. I’m no expert here but either they knew the issue and put a bandaid on it to sell the car or their service department dropped the ball big time. Either way I was sold a car that issues and they knew about it and failed to disclose it or fix it before selling it to me. It’s been two months since I bought the Yukon and no one from Bill Dodge has bothered to call me to apologize or check in with me to see if the issue was resolved. So if you’re thinking of buying a car from Bill Dodge, I would be very cautious or go somewhere else.
Response from owner
June 4, 2024
Tony Cuffori
No written review
Response from owner
May 29, 2024
Eric
Awesome place to do business, super nice people
Response from owner
May 28, 2024
Madeline Walsh
We had a great experience purchasing our family car from here! Ethan Sturm made the buying experience super easy and not stressful. He listened to everything we wanted in a vehicle and made sure to give us our options that checked those boxes. He went above and beyond to make sure we took home a great vehicle!
Response from owner
May 28, 2024
Tracy Leigh
Very fast paced-I explained right up front I was looking and 2 hours later my heads spinning I felt pressured and honestly they do not listen they were all polite of course because that’s there job
Response from owner
May 28, 2024
Brian Gray
Sales team is very good and knowledgeable. A pleasant experience throughout.
Response from owner
May 28, 2024
Amanda Andrews
I am thoroughly satisfied with my recent experience at Bill Dodge Auto group. They demonstrated exceptional dedication in getting me into the perfect vehicle that met my family’s needs, budget and exceeded my expectations in terms of safety and reliability. The process was seamless and hassle-free. Highly recommended. we are so happy!
Response from owner
May 28, 2024
Megan
Detention to detain
Response from owner
May 28, 2024
Jen OLEARY
No written review
Response from owner
May 28, 2024
Marie Waterman
Dakota Waterman was my sales person awesome guy. I found the Honda crv I was looking for at Bill Dodge. Bought it the same day closed on it the next in and out smooth transition. I would highly recommend coming to Bill Dodge for your next vehicle.
Response from owner
May 24, 2024
Brittany Taylor
I am thoroughly disgusted in the lack of due diligence this dealership provides prior to their customers attempting to purchase a vehicle. This is not only the first, but the SECOND time I had all intention of purchasing a vehicle from them, only to find out once I got there that it sold. I had spoken to someone ALL week, literally every day via email or text, regarding this specific vehicle. Made an appointment to meet with someone, even spoke to the person I had been speaking to all week, the morning OF my 4:00 appointment and not once did anyone think it would be smart to check and make sure the vehicle didn’t sell. I do not live close and had to bring my child along with me, only to show up, wait for my appointment and then be told “oh sorry, it sold yesterday.” Again, this is not the first time which is why I’m writing this review. I just received a shoulder shrug and a “sorry about that” as I was leaving. Never will I ever do business with this dealership ever again. They clearly don’t care about the time their customers take out of their day for this process, but they’re also not professional enough to do their jobs correctly.
Response from owner
May 29, 2024
Peter Townsend
The guys there know what there doing. All of them were very nice and cheerful
Response from owner
May 22, 2024
Brenda Dryden
The employees work with you
Response from owner
May 22, 2024
wyatt LeBlond
No written review
Response from owner
May 23, 2024
Doug Cramer
Amanda, Frank, and Aaron were extremely helpful during the new car shopping and purchasing process. Love the new Niro!
Response from owner
May 21, 2024
Jeff White
I forgot some gold chains in the back cup holder of my truck when I traded it in. Of course they claim no one found them. Low morality around there
Response from owner
May 20, 2024
Michael Burnham
Very smooth transaction, they worked hard to find the vehicle we were looking for!
Response from owner
May 20, 2024
Michele Desmarais
Great experience buying my Kia from Ethan Sturm at Bill Dodge Kia. Very friendly and helpful staff. He followed up to make sure I was satisfied with my purchase. I feel I was treated fairly. Definitely recommend.
Response from owner
May 20, 2024
Chris Anderson
Amanda was a pleasure to work with at KIA in Saco. All aspects of my purchase were smooth and efficient. When I went to pick up my Sportage, I completed everything needed and was on my way in just an hour.
Response from owner
May 17, 2024
Danny Almqust
Bought a traded-in Subaru STi and the car is in beautiful shape! Emailed them with some questions and they responded and got me answers within the hour. Dakota in sales was very helpful and honest, and Mathew in the fiance department broke everything down and made it easy. I test drove, went over numbers, and signed all the paperwork in under 3 hours. The only nit-pick I had was I had wait over a week for the maintenance department to give it a full inspection (which they had to wait on brakes and rotors to be shipped to them). But Dakota was honest and up front on the purchasing date on how they're down a couple mechanics and were a bit backed up. Again, that's me just being stubborn and very eager to get my new car, but very much appreciate the fact they cared enough to replace what needed to be done when they very easily could've taken my money and said thank you bye. I would definitely recommend BDAG to others in the market!! Fair prices, honest and easy going employees, and not to mention they offer all services top-to-bottom to maintain your vehicle inside and out!
Response from owner
May 14, 2024
Erin r
Great customer service! Dakota helped me every step of the way, the rest of the team was just as great!
Response from owner
May 13, 2024
Louise Donahue
Amanda Ivey is a terrific salesperson She’s personable, knowledgeable and patient 😊
Response from owner
May 13, 2024
Michael Skeen
Had a great experience leasing my Seltos at Bill Dodge. Amanda was super great to work with and thoroughly explained everything about the vehicle. And she worked hard to get me the lease price I was happy with. Would definite recommend you guys! Thank you.
Response from owner
May 13, 2024
Jamie Thomas
I am a elite platinum rewards member and included in the package. I bought came a white glove, detailing valued at two hundred dollars When I got the car back after leaving it all day. Looks like I could have done a better job. Seats wasn't shampoo. Crumbs and cat hair on seats still. Only thing done was armor all and cleaned the all weather mats. Other services are great . Just don't do detailing
Response from owner
May 13, 2024
Donald Morris
No written review
Response from owner
May 9, 2024
Hunter R
Great salesman overall nice people not pushy. Upfront pricing
Response from owner
May 9, 2024
Mark Bowman
No written review
Response from owner
May 6, 2024
Crystal Langley
They had excellent customer service and communication, made sure we were able to test drive immediately even though it was not on their lot at the time, and have checked in with us since the purchase. Even with the doc fees we feel we got a good value overall for the crazy market that it is. Will definitely keep them in mind for future purchases.
Response from owner
May 6, 2024
Margo Rockwood
No issues and very happy with our purchase. My daughter was looking for her first car and was pretty sure of what she wanted. BDAG had what she wanted at a fair price. Sarah was lovely to work with and although we had a wait for the finance manager (had to use Matt with their BMW group) it was late in the day and to be expected. Overall great experience.
Response from owner
May 2, 2024
Matthew Brann
The bill dodge experience was the best ever all thanks to Liam!!!!! Liam really made us feel like we mattered and not just a paycheck. We will be back to see Liam for all of our car purchases from now on!!! Thank you so much Liam!!!
Response from owner
May 1, 2024
nicole avery
I had such a wonderful experience! Everyone was so helpful and prompt! Working with Ian was an absolute pleasure
Response from owner
May 1, 2024
Emily Hargreaves
No written review
Response from owner
May 1, 2024
Damon Sidel
From start to finish, the folks at Bill Dodge made our experience easy. They were transparent and timely in their communication.
Response from owner
May 1, 2024
Pati McAndrew
James was great to work with.
Response from owner
April 30, 2024
ellie wolfe
It took me about 8 months to pick a new vehicle. 8 month of research; reading, driving, and countless youtube hours. Endless time spent sending screenshots, video links, and dragging my husband to dealerships. Once I had made the decision. It was the details; colors and all the extra gadgets. Then the hunt began. A couple missed opportunities that sold, a few people in sales that wanted to push what was on lot or put me in the little girl box - James at Bill Dodge answered questions and went on the hunt for us. He has been super friendly, knowledgeable and had such great communication. Customer Service is not dead- you just have to find it. Shout out to this James from my James and I because my experience was worth the 5 hour drive.
Response from owner
November 14, 2023
Alex Miller
They were great. I really liked my sales guy Alec. They found the right car for me just as I asked. I will be recommending these guys to friends & family.
Response from owner
April 29, 2024
Jessica Stasulis
Brandon and Ethan were great. Brandon and Kayla helped get me the exact car I wanted. Ethan helped me set up my new vehicle. Thank you all!
Response from owner
April 29, 2024
Gail Desmarais
The staff at Bill Dodge Kia are wonderfully kind, professional people. They went out of their way to help me get into the right car, taught me about all of the electronics in my Kia Forte, and make it affordable for my financial needs. I would recommend them to anyone.
Response from owner
April 29, 2024
solenn
No written review
Response from owner
April 26, 2024
Craig Bouchard
I recently purchased a new KIA from this amazing place. The General Manager and Sales Manager went above and beyond to get us into what we wanted. They even had to track down a vehicle from another dealership to make it happen and get us exactly what we wanted no questions asked. I highly recommend them for any sales or service you may need or want from a KIA dealership. Thanks again team Bill Dodge!! The Bouchards
Response from owner
April 25, 2024