All reviews

Sheila Descoteaux

This was not my first time buying a car from Bill Dodge. I was there to sticker my current vehicle and ended up leaving with a new car. James was great, he was very friendly, kind, and quite knowledgeable about the vacuoles available in my price range. In fact everyone there went above and beyond for me. This is my third car from them and I have always have received excellent service. Thank you all!!

Marissa Lynn

Liam was amazing. He was so patient and accommodating and helped us find the perfect car for our family. I’d recommend him and Bill Dodge time and time again!

Amanda Plympton

Purchased a used vehicle and the service was excellent. Kris was open and honest. He explained everything about the car and all the options. I then worked with Matt on the financial side. He made that process super easy. I would highly recommend purchasing from them. Thank you Kris and Matt!!

Aimee Moody

Simple and painless experience start to finish! Thank you Kayla, Ian and team. Highly recommend

Jillian Taylor

Wes was very helpful. Overall wonderful service. Very happy with my new car.

Monica Duclos

Kayla, Dave and Alec were great, and we’re loving our Seltos! ☺️🚙

Megan Weymouth

No written review

Mia poopie pants

Went in wanting to test drive a sportage with very little knowledge of the actual vehicle. Worked with Eric who showed me the ins and outs of the entire vehicle. Was treated respectfully and fairly. Bought a new suv! Great team to work with.

Clement Elwell

No written review

RICHARD PAUL

Dealing with Bill Dodge was probably the best car buying experience I have had to date. James (our salesman ) was professional but still very personable. Kyle (finance manager) was also top notch. I would recommend dealing with them both to anyone.

Sylvia Mihich

We had a great experience buying our car at Bill Dodge. We never felt like anyone was giving us a hard sell. Kayla, Alec and Dave took particularly good care of us—-they were friendly, courteous, and efficient. Kayla was patient and helpful throughout, working with us to navigate what was a complicated and unusual set of circumstances at our end, as well as a prolonged schedule. Alec ensured our new car was ready for us and did a terrific job orienting us to its many features. The team was a pleasure to deal with, and we wouldn’t hesitate to recommend them.

Jennifer Cole

Quick and easy. Staff was very friendly. Didn’t feel like I was at a used car lot. Sara and Ryan were very easy to work with and made the whole process seamless. Best prices! Would definitely recommend to friends.

Johann Tremblay-Kau

We had a serious issue on a road trip and although we had no appointment the garage took us and we were soon on our way! Thank you for helping us out and putting the Hyundai customer first and foremost. Brian the service manager was of great help and the customer care and service is unparalleled. A+

Deborah Johansen

Amanda and team were exceptional in their courtesy, knowledge, and professionalism with our recent new car purchase.

Deb Holdsworth

I actually had fun buying a car! Amanda was terrific. No pressure. Smooth transaction and all info upfront. No surprises!!

Josh Barstow

No written review

matt connors

No written review

Ludeen Maguy

I was impressed with how quickly they were able to get everything done and I was driving my new car in no time. Great experience for me.

ryl g.

We have been to 3 dealerships in the past but so far this is the best dealership experience we ever had. We are not new in buying cars but I want to say this time we felt we are in control. We never felt we were being pushed around or pressured to get something we don't think we need, this speaks true from the client advisor (Ethan S) to his manager (Kayla) and finance manager (David). The whole experience was wonderful and definitely recommend this dealership if you are in the market for Kia. KUDOS to the Kia Bill Dodge Team in Westbrook, ME.

Patty Mcgloin

Went to KIA Saco on a spur of the moment look at a Soul that my husband had seen on the website.... James Waring took such great care of us and the rest of the crew were so fantastic that the very next day we drove it home...I've purchased 6 cars from Bill Dodge over the past 30 years...I wouldn't want to go anywhere else...I made points with my daughter because I'm now the proud owner of an ORANGE car...

Robert Dorr

No written review

Jesse Hall

Dakota was a great salesman and we love the truck!

Jonathan Bilodeau

No written review

Bryan O'Connor

No written review

Andrew Masland

Great service and attention to detail. A positive experience.

Katie Dube

Maja and Scott were both wonderful. My new vehicle was set to be deliver to the dealership on March 31st. Scott and Maja wanted to surprise me with my new vehicle arriving early . And what a great surprise it was. It was beautiful and exactly what I wanted . The buying process was very easy and was able to be in my new Telluride within a couple hours. I’m am so elated with my new car. Thank you so much !

Lloyd Libby

No written review

Amanda George

Amazing sales department!

billy thibodeau

I was able to view the website and negotiate a price prior to traveling 4 hours to sign and drive. My experience was outstanding.

Jim Cox

Very friendly and fast service buying a vehicle

Allie Simmons

No written review

Casey Conwell

Such a great experience very friends and effective. Sat down told them what I was looking for and my price point. Left there with a 2023 kia is great condition paying less than what I originally told them! James Waring was our amazing sales man super helpful in helping me find my very first car!

John Reilly

Buying a car can be a long process but I was impressed with the folks at Bill Dodge who all were focused on getting it done as quickly as possible so as not to waste my time…and they called a few days later to make sure every thing was okay and to answer any questions I might have had. All-in-all a pleasant experience.

Joseph Alger

James was wonderful and very helpful

M.A. Goldman

I had such a great experience at Kia in Saco. James had no issue letting me drive multiple vehicles to compare. He was very knowledgeable about the Kia products. Financing was a breeze. I will purchase there again.

Samantha Johnson

Everyone we worked with, Frank, Eric, and Erica were great and the whole process was super easy!

Mary Hill

I had a wonderful experience. Alec was great. He took his time. Listened to what we wanted and was never pushy. I would tell everyone to go to Bill dodge and Alec for a car.

Amy Cunningham

We arrived less than an hour before closing to purchase a car. Everyone from sales to finance departments were amazing and efficient and friendly despite staying an hour past closing to get us wrapped up. A very good experience and a quality product. Excited to drive my new Jeep.

Franklin Sawyer

No written review

Lisa Day

Our salesperson, Alec Barry, was knowledgeable, thoughtful, and hilarious. It was easy to find the right vehicle (which was not what we originally thought) and complete the process. I generally hate car shopping, but this time was pretty darned good!

Rod Redstone

Sale was easy and efficient.

Matthew Duhaine

No written review

Barb Chagnon

No written review

laurie halls

EXCELLENT customer service, no pressure, and I loved my salesman, John! This is my second purchase with this dealership and I will be back for the next!

ReRe Wilder

My husband and I bought a pre-owned vehicle on 12-29-23. I pulled out of the dealership, onto the main road towards the highway. I made it 1/2 a mile and had to turn back. The headlights were so dim, I was in tears and scared for my safety. I returned to the dealership and explained what was wrong.They said it was a safety issue and they would diagnose the problem on Jan 2. I got a call on Tue that the bulbs had been replaced and I could pick it up. I picked it up around 2:30pm. I made it home and by 5pm realized that the headlights were still not working properly. I called the next day and was told someone would be in touch in 24 hours. I never received a call so I called again Thursday night and was told someone would be in touch in 24 hours. No call on Friday, either. I called again on Saturday and left a voice mail. I called on Monday and left another message. Keep in mind, I can't drive the car after 4pm because the headlights are sooo dim. Theres maybe 3 feet of visibility, its more of a glow than an actual beam. On Friday 12th, the engine light came on and it sounds like my car will explode. Called and left another message on Saturday. On Monday, 15th, I contacted the Brunswick location and they called Westbrook and left a couple messages, no call back. Because it's been 2 weeks of unreturned messages I decided to drive to Westbrook today, the 17th. The engine light is because of a bad catalytic converter and will be replaced on Monday 22nd. No loaner in the meantime because while the car sounds like it will explode, its perfectly safe to drive. I, again, asked about the headlights and was told that they will not be replacing the headlights because it's not a safety issue, it's a convenience issue. Wanting to be able to drive at night is a convenience and they will not be replacing the light assembly. I'm going to start the process of returning the car and looking for a different dealership to purchase from. I was told Bill Dodge stands by their vehicles and will do anything to keep their customers safe but that's not what I've experienced. I'd like to see the owner put his wife and kids in that car and have them drive in the dark, while raining. I bet he'd replace the headlights for them. I guess our safety has a price and $18k isnt enough. Headlights are extra at Bill Dodge. update 1/28/24- after 3 weeks of being unable to drive my car after dark and 2 weeks of our calls and messages being ignored, we have a " solution". We are purchasing the headlight assemblies, out of our pocket, and they agreed to install them. How generous. I have NEVER been so frustrated and pissed off with a car dealership. The nerve to feel like this is resolved to our satisfaction is ballsy and insulting. I'm unsure how a dealership can sell a vehicle with a current Maine inspection sticker without proper headlights but I guess Bill Dodge can. I have emailed Maine's Attorney General, Maine State Police and a couple of our Reps and Congressmen for some clarification. I will update when I have some more information. Edit 2/11/24 to add- On 1/31 I arrived to my appointment and it was discovered that I was sent the wrong headlight assemblies. I was then told that Bill Dodge Auto Group had suddenly decided to order and pay for the correct headlight assemblies, so I could return my purchase and have my money refunded. On 2/6 the new headlight assemblies were installed and they work great. Our salesman, Ken, & Bryan, the finance guy, were great. Joe, the only other employee who would actually interact with us, was wonderful, given the situation. Joe’s bosses were the problem, Joe was unfortunate to be the face of the problem. He had to tell us 2 times that his management refused to pay for the headlights. It wasn’t until I started kicking and screaming online that they were convinced to do the right thing and then, they couldn’t even tell me; they sent Joe! It would have been nice to have management shake my hand and apologize for my hassle but, I guess that’s inconsequential. My headlights work and that’s what matters.

Ryanne Johnson

I recently purchased a car with Alec as my salesman, and I couldn't be happier with the experience. Alec made the entire process incredibly smooth by attentively listening to my needs and wants, ultimately finding me the perfect vehicle. His professionalism and expertise truly made a difference. I highly recommend Bill Dodge to anyone in search of their next car.

Jennifer Kenyon

The deal went smoothly and everyone was very helpful.

Jim Pettyjohn

Very helpful and courteous team.

Robert Lopez

We drove thru 2 states to purchase the vehicle we chose. 90% of the entire transaction was done over the phone. When we arrived the vehicle far exceeded what pictures displayed. The vehicle prep work was spectacular and the time spent sealing the deal and driving it back was minimal to say the least! I will be back for myself as this transaction was for my son. 2019 Toyota Avalon Limited. Beautiful car! Priced right; and process to bring it home easy peasy! Highly recommend Bill Dodge💪🏼

Abigail Ramirez

Absolutely terrible. I wish I could give them zero stars. I bought a car from them and let me tell you it will be the last time. They will promise you so much in the beginning and when you finally show up to redeem certain benefits they act like you are making up stuff and that they never said any of it. Please avoid or dont buy their benefits. It wont get you anything