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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 551600 of 999 reviews.

February 19, 2024

Kelly Masters

Kayla and Ethan were great. We love our new Sportage!

Response from owner

Hello Kelly, we are thrilled to hear that you are enjoying your new Sportage and that Kayla and Ethan were great! Thank you so much for choosing Bill Dodge!

February 19, 2024

February 16, 2024

Jaime Graffam

Friendly service and great communication

Response from owner

Thank you so much for leaving us a review, Jaime. We're overjoyed to have earned so many stars! Take care.

February 16, 2024

February 15, 2024

Wesley Sirois

Excellent Price, communication, and follow up

Response from owner

Hello Wesley, thank you for the high rating! Our team works endlessly to provide the best customer service. Thank you again and we appreciate your business.

February 15, 2024

February 14, 2024

James Cryer

I just bought a new 2024 Kia Forte from Bill Dodge. The process couldn't have been easier. Pat and Dan made things so great and an even better buying experience. They truly value every customer that walks through those doors. From the moment I walked in I was treated with kindness and I felt very welcomed. They offer the best knowledge and there isn't any pressure. I truly am grateful for them in helping me get into a car I'd never thought was possible to be approved for. Thanks so much to everyone who made this possible. My next purchase will be through Bill Dodge and that's a fact.

Response from owner

Wow, it's experiences like yours that really keep us motivated, James! Thank you again for choosing the Bill Dodge Auto Group Team and we hope to see you again.

February 15, 2024

February 13, 2024

Kimberly Theberge

I ordered my car the end of November. I wanted what I wanted 😊. I was told 3-6 months. I was pleasantly surprised when I got a call it was here February 1st. Everyone , especially James was so helpful and eager to make things perfect for me. Would definitely recommend James for your sales person. Love my new Telluride.

Response from owner

Hello Kimberly, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us! Thank you again for your business!

February 14, 2024

February 13, 2024

Bethany Higgins

Very friendly and honest staff. Felt like they were really trying to get us the best deal that worked with our situation. Thanks for all your awesome hard work, special shout out to Ian for being such a joy to work with! Thanks all!

Response from owner

Bethany, thank you for your kind words! It was our pleasure to assist you and we're so happy to hear that you had a positive experience with our staff, especially Ian. Thank you for choosing the Bill Dodge Auto Group and we wish you many happy miles in your car!

February 13, 2024

February 10, 2024

Amy in Maine

The sales guy was very pleasant and I felt no pressure at all. Their finance guy was also super helpful and responsive to my questions.

Response from owner

Thank you for such a positive review and have a wonderful day!

February 12, 2024

February 10, 2024

Ryan Whitty

Had a great experience at Bill Dodge they helped find the perfect car for my family!

Response from owner

Hello Ryan, thank you for the high rating! Our team works tirelessly to provide excellent customer service. We appreciate your business and hope you have a great week!

February 12, 2024

February 8, 2024

Nick Hammer

Most thorough in every aspect of the car. Extremely patient with our inquiries.

Response from owner

Thank you again for letting our team know how we did, Nick! We look forward to helping again in the future. Take care!

February 8, 2024

February 8, 2024

Carrie Maynard

Very helpful and friendly sales staff at Bill Dodge Kia.

Response from owner

Thank you for the kind comments, Carrie! We hope to be able to assist again in the future!

February 9, 2024

February 8, 2024

Lionel Musoni

No written review

Response from owner

Thank you so much for the high rating, Lionel! Until next time, take care!

February 8, 2024

February 4, 2024

Jessica DeSantis

No written review

Response from owner

Thank you for taking the time to rate us, Jessica! If there is anything more that we can assist with, please do not hesitate to reach out!

February 5, 2024

February 3, 2024

Damon Meyer

Decent low key but well informed salespeople.

Response from owner

Thank you for taking the time to leave us this positive review, Damon! Lovely to see you had a great customer experience with us!

February 5, 2024

February 3, 2024

Zack shaw

Great love them.

Response from owner

It is wonderful to receive such a positive review, Zack! All the best!

February 5, 2024

January 31, 2024

Erik Fiebert

No written review

Response from owner

We appreciate you taking the time to rate us, Erik! Thank you, and have a wonderful day!

February 1, 2024

January 28, 2024

Chris Ogden

Absolutely smooth and seamless transaction with Bill Dodge Kia. Special thanks to our salesman Alec for helping us get the deal we needed on the car we wanted!

Response from owner

Thank you for your wonderful feedback, Chris! We are thrilled to hear that you had a positive experience with us and that Alec was able to help you get into the car you wanted. Thank you for choosing Bill Dodge Kia and we wish you many happy miles in your Kia!

January 29, 2024

January 27, 2024

Chris Yerxa

I’ll start by saying that this is the first car I’ve bought in a long time and I understand the business has changed. That said, buying from Bill Dodge far exceeded my expectations. We visited a few dealerships as we were researching vehicles and felt like a burden in the rare occasions anyone even bothered to engage with us. At Bill Dodge in Westbrook they made us feel welcome and seemed genuinely interested in spending time answering questions and talking through options. We were looking for vehicle that’s pretty in-demand, so we weren’t really sure how the process would go, but the salesman was incredibly communicative about the steps as they were happening and in the end got us exactly what we were looking for. Even after we had locked in our deposit, our salesman stayed in touch while we were waiting for the car to arrive. He unfortunately couldn’t be there when we signed all the paperwork but had prepped a colleague to finish the deal who was also great. All in all the process was transparent and for the first time, I left a dealership feeling good! Big thanks to the team at Bill Dodge in Westbrook!

Response from owner

We're pleased to know we have been able to exceed your expectations, Chris! We appreciate your business very much and hope to be able to assist in the future!

January 29, 2024

January 23, 2024

Angie Marquis

No written review

Response from owner

Thank you for taking the time to rate us! If there is anything additional that we can assist with, please do not hesitate to reach out!

January 23, 2024

January 22, 2024

Mike Sherwood

Happy with my 2019 Kia Sorento.

Response from owner

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

January 23, 2024

January 19, 2024

Stephanie Woodward

Liam was so helpful and I felt no pressure. The finance team was fantastic..quick..explained all of my options in detail. Will be going back when I need a new vehicle for sure!

Response from owner

We love to hear this, Stephanie! Thank you so much for your business and positive feedback. 😊

January 19, 2024

January 17, 2024

Grace Hutchinson

James was incredibly easy to work with. He worked around my hectic schedule and got me into the exact vehicle I had my eye on. Everyone I worked with was friendly and helpful. You cannot beat the warranty program they offer! I’ll absolutely be recommending James & Bill Dodge Saco to my friends!

Response from owner

Hello Grace, thank you for the high rating and kind comments! Our team works endlessly to provide the best customer service. Thank you again and we appreciate your business.

January 18, 2024

January 17, 2024

Dan Green

The Bill Dodge staff was great. They got us in and out relatively quickly. My daughter was extremely happy with her new car.

Response from owner

Hello Dan, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

January 18, 2024

January 14, 2024

Jamie Bilodeau

The sales team and finance team went way above and beyond to make my purchase seamless. Kris and the finance team are true professionals.

Response from owner

Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!

January 15, 2024

January 14, 2024

John Sandora

Pain free negotiation.

Response from owner

That's what we like to hear, John! Thank you for your business!

January 15, 2024

January 8, 2024

Cody DeMillo

Bought a new car. Very easy process. Not pushy like some sales people we've dealt with before. Great experience!!

Response from owner

Thank you for sharing your positive experience, Cody! We value your business very much!

January 9, 2024

January 7, 2024

Julie Pace

This place was amazing we had the best experience ever buy our new car Amanda was amazing !! Everyone there was so awesome. This will be our go to place from now on .

Response from owner

Thank you very much for rating us so highly! We value your feedback and take pride in providing the best possible customer experience! Thanks again!

January 8, 2024

January 6, 2024

Phil Kaplan

James Waring was a great guy and made us feel very comfortable. No pressure. And answered all our questions promptly. Most importantly, he was able to find us the specific vehicle we were looking for even when it wasn’t readily available. Aaron handled the financial portion of the transaction well, and made it much more interesting and fun than that piece typically is. We had a great all around experience.

Response from owner

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating and comments We hope you have a wonderful day!

January 8, 2024

January 5, 2024

Mike J

The entire experience was great and Liam was absolutely amazing. Super personable and friendly and made the process as smoothe as possible. The got me into an amazing vehicle and took time to explain everything thoroughly. If anyone needs a vehicle call Liam and he will go about and beyond for you to make your car buying experience exciting. Thank you all for a fantastic car buying experience.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We value your business very much!

January 5, 2024

January 4, 2024

Roland Moore

I went looking for a car for my daughter and met a gentleman by the name of Alec. I was so impressed with his demeanor and attitude towards me that I was sure he could find me the right car. Also want to mention the business manager David. My past experience with business guys had always left me more suspicious than anything. David was great. Nice person with some helpful suggestions. Thanks to both of you guys . I will not forget. Rollie Moore

Response from owner

Thank you for your kind comments about our team, Roland! We appreciate your business very much!

January 4, 2024

January 4, 2024

Terese Olson

I had a great experience purchasing my new Kia EV6 Wind at Bill Dodge Kia. My sale rep, Lucas Petrin, along with his sales manager, Kayla Bubar, spent a lot of time answering all my questions and providing me with the details I needed to make an informed decision. They were very attentive and pleasnt to work with. From there, David Hellin, the finance manager went over all of the different warranty options and I chose the best plan for my lifestlye. He was extremely easy to talk to, and he even took the time to show me some cool features of the EV6 since he drives one himself! Overall, it was a perfect car buying experience at Bill Dodge Kia! I would definately recommend them. Be sure to ask for Lucas Petrin!!! He'll definately take great care of you!

Response from owner

Wow! We are thrilled to hear that you had such a positive experience with our team, Terese! Thank you for your business and we hope you are enjoying your new Kia!

January 4, 2024

January 3, 2024

Brendan Gow

A very nice and efficient experience

Response from owner

Glad to hear it, Brendan! Thank you!

January 3, 2024

December 30, 2023

Gladys Molina

Excellent service friendly staff take care right quick attention I love kiA thanks.

Response from owner

Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!

January 2, 2024

December 28, 2023

Bob Schwaller

Struggled for months to find the right model and trim, but Bill Dodge Kia had the car in inventory and we were able to test drive and close within a week.

Response from owner

What a relief!! We're so glad to hear that, Bob. Congrats on your new Kia and thank you for choosing Bill Dodge.

December 28, 2023

December 27, 2023

Ian Higgins

Employees were expeditious in getting us in and out in record time for our financing.

Response from owner

So glad to hear this, Ian! Thank you for your business and positive feedback 👍

December 27, 2023

December 26, 2023

Ashley Font

My experience was great! Everyone was friendly, helpful & went above & beyond to ensure I went home with my car within the same day & how important it was to me to do so, since I lost my car due to the flooding we had in NH and ME.

Response from owner

Ashley, we're so sorry to hear about the loss of your vehicle in the storm but very thankful you chose Bill Dodge to find your replacement. We really appreciate your business and feedback. Happy New Year!

December 26, 2023

December 24, 2023

steve anderson

Quick to respond and answer questions!

Response from owner

Thank you Steve, we appreciate your business!

December 26, 2023

December 22, 2023

charlie meas

No written review

Response from owner

Thank you Charlie!

December 26, 2023

December 21, 2023

Theresa Rench

No written review

Response from owner

Hi Theresa, it's great to see such a high rating! Thank you for reviewing us!

December 22, 2023

December 15, 2023

Walt Clark

Experience was great. Employees were curtious and helpful. Moved things along but answered any questions thoroughly. Would recommend anytime.

Response from owner

The entire team at Bill Dodge would like to thank you for your review! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

December 18, 2023

December 14, 2023

Jeremy Shaw

I was greeted with a smiling face and immediately taken to a vehicle that was almost 100 percent what I was looking for. I was offered a great trade-in price for my 10 year old vehicle. The finance department was great, friendly and explained everything. We were shown features of the new car - and he handled the tutorial like an expert and answered all our questions. My wife and I were very pleased by all aspects of the visit.

Response from owner

The entire team at Bill Dodge would like to thank you for your review! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

December 14, 2023

December 12, 2023

Dylan Petropoulos

Liam and Bryan helped me purchasing a pre-owned truck and made the deal good for me highly recommend

Response from owner

Thank you for such a positive review and have a wonderful day!

December 13, 2023

December 11, 2023

Katie Young

Love my Jeep, found the perfect Wrangler for me at a great price. Got a fair trade in too! Very happy

Response from owner

That's great to hear, Katie! Thank you for choosing Bill Dodge!

December 12, 2023

December 10, 2023

pilip martel

Easy to talk to about options and warrants

Response from owner

It is wonderful to receive such a positive review! All the best!

December 11, 2023

December 8, 2023

Marian Baker

I had a great experience. Ethan was good about finding out anything he wasn't sure of about the car I got. He followed up well. I wish my used car didn't cost so much but I guess that's the world of used cars these days--I don't believe it was overpriced for this time of high used car sales, just more a seller than a buyer's market. But I feel good about the car and secure in this dealer taking care of me the best they could. Thanks.

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

December 8, 2023

December 8, 2023

Drew Buckley

Nice folks. Easy to work with.

Response from owner

Thank you for such a positive review and have a wonderful day!

December 11, 2023

December 7, 2023

Suzanne Racine

Everyone at Bill Dodge were very informative and pleasant to deal with.

Response from owner

Thank you for your kind comments, Suzanne! We appreciate your business very much!

December 7, 2023

December 6, 2023

Colby Chambers

Quick and easy, I love my car.

Response from owner

Thanks for the great review, Colby! We are thrilled to hear that you love your car!

December 6, 2023

December 6, 2023

Natalie Dame

No written review

Response from owner

Thank you for all those stars, Natalie! We truly value your business!

December 6, 2023

December 3, 2023

Phyllis Saunders

Purchasing my car was mostly a good experience. The sales people are friendly and positive. At the end of the day, I had to wait a long time to finalize the purchase. And I was sold a $500 charging cord I did not need--the sales associate told me the cord I had would not work with the Kia, which wasn't true. Also, I was not informed about the 60,000 mile bumper to bumper warranty, still good on my 2022 with 10,000 miles, and instead sold another extended warranty.

Response from owner

We appreciate you taking the time to share your experience, Phyllis. We understand that you have talked with Dave in finance about the warranty purchased at length yesterday. It's our understanding that he was able to clear up any confusion or miscommunication regarding this. Kayla, our sales manager mentioned that we also offered a refund for the charging cord. We apologize for that mistake. If there is anything additional that we can assist with, please do not hesitate to contact us. We are always here to help. Thanks again for choosing Bill Dodge!

December 5, 2023

December 3, 2023

ANN BREVIK

We really enjoyed meeting Eric & Erica. Eric took great deal of time explaining options on vehicle. Erica was amazing & made us feel so comfortable. We both felt she was trustworthy & feel your company is lucky to have her. I’ve dealt with a lot of loan officers and she is the best by far. Between the two of them we walked away feeling really happy with our purchase.

Response from owner

Thank you for this wonderful review, Ann! We appreciate your business very much!

December 4, 2023