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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 601650 of 999 reviews.

December 1, 2023

Joseph Shaw

We said we were interested in a used Kia but it was sold when we were on our way to see it. The Monday after, a new Kia came in and they immediately called us and we were able to come in and see it. Amanda was amazing and the financial department explained everything really well. We are new to Kia and Bill Dodge but so far so good!!

Response from owner

Thank you for sharing your positive experience, Joseph! We appreciate your business very much!

December 4, 2023

November 24, 2023

Paige Streeter

Alec and his colleagues made this a very seamless experience!

Response from owner

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 27, 2023

November 22, 2023

J Ny

No written review

Response from owner

Hello, the high rating is very much appreciated! Have a great one!

November 27, 2023

November 21, 2023

Amanda Roderick

They were great! The manager, Eric, found me outside browsing while running around on an understaffed busy day. Even in minor chaos, he took time to go through vehicles that might work within my parameters. Frank the salesperson literally ran from one end of the lot to another to find me the vehicle to look at and then set us up to see it, even while it was being worked on. Frank was not the least bit pushy which I appreciate so much and worked with me through schedule changes and bank delays. Even the woman doing the paperwork was easy to work with. The car I found is clean, runs great, and full of goodies at a comparable price to the same car at other dealerships. This was a quick pop in on a whim, and I'm so glad I did.

Response from owner

Thank you for this fabulous review, Amanda! We are thrilled to hear that your experience was a great one. We value your business so much and hope to be able to assist again in the future!

November 21, 2023

November 21, 2023

romeo adji

Good

Response from owner

So many stars! Thank you for rating Bill Dodge so highly!

November 20, 2023

November 19, 2023

Jennifer Bradbury

Everyone was super nice. We told them what we wanted and that’s what we got.

Response from owner

Hello, a huge thanks for taking the time to rate your customer experience with us here at Bill Dodge. The team and I love to see such great feedback! All the best to you!

November 20, 2023

November 16, 2023

craig mannion

So i bought my used car a year ago, i had to get a sticker the other day it failed my rear shocks are gone gonna have to replace rear tires. Gonna cost me 1300 hundred bucks!! Don't there mechanics look over the cars before they put them on the lot? This is a real shame on there part!!

Response from owner

Hello Craig, we appreciate you taking the time to leave your honest feedback. We are sorry to hear there seems to be an issue with the rear shocks and tires on your vehicle. Ryan, our sales manager, has attempted to reach you to gather some additional details. Please feel free to return his call at your convenience so that these concerns can be discussed. We appreciate your business and hope to hear from you shortly.

September 26, 2022

November 15, 2023

Serena Canapetti

It was so great working with Frank! It’s not often you get to work with a car salesman that’s not only close in age with me but also so knowledgeable with a cars!

Response from owner

It's wonderful to hear that you had such a great experience with Frank! We appreciate your business very much! Thanks again!

November 15, 2023

November 12, 2023

Ryan Iannuzzi

Excellent experience at Bill Dodge. Special thanks to Amanda for being timely and responsive in any questions we had.

Response from owner

The entire team at Bill Dodge would like to thank you for your review, Ryan! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

November 13, 2023

November 12, 2023

Merle A Thompson

Alec was very helpful and well informed, he communicated well and took very good care of me! A great experience!

Response from owner

Hello Merle, a huge thanks for taking the time to rate your customer experience with us here at Bill Dodge. The team and I love to see such great feedback! All the best to you!

November 13, 2023

November 8, 2023

Joseph Jackson

I really like the salesman. He made me feel comfortable throughout the process. I didn't feel any pressure to purchase. They addressed every issue I raised, and they delivered.

Response from owner

Hi Joseph, we're so glad you had a wonderful experience with our Sales Team! Our goal is to make every experience as smooth and comfortable as possible. We hope you are enjoying your new vehicle and we look forward to serving you in the future.

November 8, 2023

November 8, 2023

Rebekah Mason

Great staff, service and honest pricing!

Response from owner

Thank you for the kind words and review, Rebekah! We take pride in providing excellent service and fair pricing to all of our customers. We appreciate your support and hope to continue serving you in the future. Have a great day!

November 8, 2023

November 1, 2023

Rebekah King

I have been looking for a vehicle both in and out-of- state for over two months. Dealing with Dominic from Bill Dodge along with his staff has made the whole process smooth and painless, and actually was quite enjoyable! Thank you all, I love my car!

Response from owner

Hello Rebekah, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

November 1, 2023

October 31, 2023

Connor Vincent

I had a very smooth and a helpful time getting my new car from Bill Dodge. The workers were very responsive and knowledgeable. Great experience!

Response from owner

Hello, we're happy to hear you had such a positive experience with our team, Connor! Thank you for your business, and we look forward to assisting you again in the future!

October 31, 2023

October 28, 2023

Speedy Snowmobiler

I wasted my day trying to purchase a truck. The finance guy and I talked about my situation. My salesman was great but everything else was not. I was mislead on my vehicle trade . When I had a conversation with the finance guy for the 2nd time, he tried to play it off like he had never talked to me before. I was very unimpressed with him. I will find another GM truck elsewhere in the future.

Response from owner

Thank you for taking the time to leave your feedback. We are truly sorry to hear that things did not work out. We appreciate your giving us the chance to assist you, and we wish you the best of luck in your search for another GM truck.

October 30, 2023

October 27, 2023

Susan Gajewski

Amanda was so helpful and found the perfect car lease for my daughter. She went above and beyond to make it work. I recommend Amanda and Bill Dodge Auto Group if you need a new vehicle.

Response from owner

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Susan. If you have further needs or questions, please reach out!

October 30, 2023

October 27, 2023

Stephen Vail

Great experience purchasing 2024 Kia Telluride. Friendly helpful staff, no pressure, very knowledgeable. Will definitely recommend them again to anybody.

Response from owner

Thank you for this great review, Stephen! We appreciate your business very much, and hope you enjoy your new Telluride!

October 27, 2023

October 25, 2023

Charley Willey

Great experience at Bill Dodge Hyundai. Professional team, very helpful, and not pushy. Clean, modern showroom with nice amenities. Highly recommended!

Response from owner

We are thrilled to hear that you were provided with a positive experience, Charley! We truly value your business and hope to be able to assist in the future!

October 25, 2023

October 23, 2023

Peter Howe

No written review

Response from owner

We appreciate the five-star rating, Peter! Thank you and have a wonderful day!

October 23, 2023

October 22, 2023

Lucas Yoder

If you’re looking for a great, honest, and hardworking bunch of people to help you find your next vehicle, call Bill Dodge. The Bill Dodge team worked with me and my budget to get me into a beautiful, solid car that far exceeded my expectations. Kris, Cari and the rest of the fine folks at Bill Dodge Auto Group made what could’ve been an onerous task easy and enjoyable. I’ll be returning to them to service my vehicle because I trust that they’ll continue to deliver outstanding customer service. Thank you Bill Dodge Auto Group — you rock!

Response from owner

Hello Lucas, a huge thanks for taking the time to rate your customer experience with us here at Bill Dodge. The team and I love to see such great feedback! All the best to you!

October 23, 2023

October 22, 2023

Ashley Rich

No written review

Response from owner

Hi Ashley, it's so great to receive such a high star rating! Thank you, and be safe on the road!

October 23, 2023

October 21, 2023

JD Crocker

Great experience , great service and the staff is super !!! thank you John

Response from owner

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2023

October 20, 2023

Beth ODonnell

Everyone was extremely helpful and this was a great experience!!

Response from owner

Thank you again for letting our team know how we did, Beth! We look forward to helping again in the future. Take care!

October 23, 2023

October 19, 2023

Tyler Jalbert

No written review

Response from owner

We appreciate the high rating, Tyler! Thank you, and have a great day!

October 20, 2023

October 18, 2023

Makayla Sjostrom

I was a first time buyer when I came to bill dodge. Welcomed with positive energy and enthusiasm. Liam was my sales man. He’s super nice and made the process an absolute breeze. Any questions I had he worked diligently to answer. Thank you Liam!!!

Response from owner

Thank you for the positive review, Malayla! We are thrilled to hear that Liam was able to make the process so easy! We value your business and hope to be able to assist again in the future!

October 18, 2023

October 17, 2023

linda

We bought our car from Alec. He was great! Very informative and knowledgeable. Called us twice in the few weeks after we bought to make sure things were going well and did we have any questions about any of the features. We will be back in the future for sure!

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

October 17, 2023

October 16, 2023

Justin Mershimer

I have had the luxury of buying not only one but two new vehicles from Liam at Bill Dodge in Westbrook. He is the most amazing salesman I've encountered, he makes the whole experience stress free and fun. I would totally recommend going to see these guys, they treat you right and you never feel pressured to make a decision. 5 out of 5 stars every time!!!

Response from owner

Thank you for the fabulous review, Justin! It's wonderful to hear that Liam was able to make your experience stress-free and fun! We appreciate your business very much and hope you have a great day!

October 17, 2023

October 16, 2023

john johnson

I was very surprised at how amazing the staff was, everyone was very friendly and attentive. I walked in looking for one thing and they found me something even better! It was my first time buying a car and they made it very easy and simple to understand.

Response from owner

It's wonderful to hear that you had such a positive experience with our team, John! Thank you for choosing Bill Dodge!

October 16, 2023

October 16, 2023

Sadi Mast

The worst experience I have ever had! Bill Dodge kia has had my car since July 10th 2023. I am very close to going to the bbb.

Response from owner

We are sorry to hear about the difficulties you encountered with our service department, Sadi. We apologize for any inconvenience caused and appreciate your feedback. Our team is committed to delivering exceptional customer service to all of our customers. Your feedback has been passed along to our management team. Thanks again for your review, and we hope you have a great day.

October 17, 2023

October 16, 2023

Jim Peacock

All staff there were very attentive and really listened to what I wanted

Response from owner

Thank you for taking the time to leave us this amazing rating and feedback, Jim! Have a wonderful week!

October 16, 2023

October 13, 2023

Kathy Tuttle

James and Erica were exceptional

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

October 16, 2023

October 12, 2023

Lexie Dn

Outstandi

Response from owner

Thank you for such a positive review and have a wonderful day!

October 12, 2023

October 12, 2023

kevin murphy

No written review

Response from owner

Hi, thanks for all of the stars! Please don't hesitate to reach out to us if you need any further assistance.

October 12, 2023

October 10, 2023

Suzie Peirson

Everyone at Bill Dodge was fantastic! The experience couldn’t have been better. Kayla, Ian and Dave were professional, personable and fun. My husband and I felt right at home with all of them. We are so grateful and will definitely be back!

Response from owner

We are thrilled to hear that you had such a wonderful experience with our team, Suzie! Thank you for your business, and have a fantastic day!

October 10, 2023

October 10, 2023

Vincent Spagnolo

Call promptly returned by sales manager telling me that they were not going to sell the car I was interested in. Let me know that the vehicle had too many repair/maintenance issues and it wasn't sales worthy. Very honest! Most dealers wash a car and throw it on the front line for sale without actually checking it prior. I would definitely do business with this honest dealer in the future!

Response from owner

Thank you for sharing this, Vincent. We pride ourselves on being an honest and trustworthy dealership. We hope to be able to assist in the future! Have a great day!

October 10, 2023

October 10, 2023

Kristina Grant

I've been going to this dealership for 10+ years at least. Their service department is great and they truly make buying (leasing) a new vehicle super easy.

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

October 11, 2023

October 9, 2023

david farese

No written review

Response from owner

Wow, thank you for the high star rating, David! We sincerely appreciate it!

October 10, 2023

October 7, 2023

Renee Hallee

No written review

Response from owner

Thank you for taking the time to leave us this amazing rating! Have a wonderful week!

October 9, 2023

October 6, 2023

Doris Ames

Liam and Steve both personable and friendly.

Response from owner

It is wonderful to receive such a positive review! All the best!

October 9, 2023

October 4, 2023

Kerrie Doyle

Very Happy working With Eric to purchase my new car. GREAT customer assistance.

Response from owner

Big thanks for the fabulous review, Kerrie! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.

October 5, 2023

October 4, 2023

Matthew LaBerge

Got my dream car here at Bill Dodge! Excellent experience all around!

Response from owner

We are thrilled to hear that we were able to provide you with your dream vehicle, Matthew! We appreciate your business very much and hope that you are enjoying it!

October 4, 2023

October 4, 2023

dnarneb

Very friendly and easy to deal with. Liam is wonderful to deal with.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

October 5, 2023

October 2, 2023

Kaylyn Ritchie

I found a car I loved at Bill Dodge in Saco. Both our salesman and the manager were very patient and willing to work with us. After negotiating and signing papers for this vehicle, the next morning, we got a call that there was a miscommunication in their shop and that this vehicle that I signed papers for and put a down payment on, was actually sold prior to me coming in. While frustrating, the salesman was apologetic and persistent about finding another vehicle that could work. I ended up with a vehicle I was even more in love with for a price of the same range as the previous.

Response from owner

Thank you for taking the time to leave this review, Kaylyn. We do certainly apologize for the miscommunication and inconvenience. We are thrilled to hear that we were able to get you into a vehicle that you are more in love with! We sincerely value your business, and hope you are enjoying your new vehicle!

October 2, 2023

September 28, 2023

S White

I highly recommend Bill Dodge. This is my third lease with them and I was in and out within an hour. James, my salesman, was super great and really made the process simple and stress free. You won’t be disappointed.

Response from owner

That's what we love to hear! We want all customers to have a simple and stress-free experience, and we are thrilled to know that your visit was exactly that! Thanks again, and have a fantastic day!

September 28, 2023

September 27, 2023

Kerry Berry

Ken was amazing he treated my daughter like she was his own!!! Great environment from everyone there too!!

Response from owner

Thank you for sharing your positive experience, Kerry! We appreciate your business very much!

September 27, 2023

September 27, 2023

Kristi Theriault

James was very helpful in the purchase of my Telluride.

Response from owner

It's great to hear that you had such a positive experience with James! We appreciate your business very much and hope you are enjoying your new Telluride!

September 28, 2023

September 27, 2023

Alexis Berry

No written review

Response from owner

Thank you for the high rating, Alexis! Until next time, take care!

September 27, 2023

September 26, 2023

Ruth Hanigan

A great group of people to deal with! Amanda, Scott and Erica made it an easy, fast and STRESS-FREE car buying experience for us. I recommend you check them out if you are looking for a previously owned vehicle or a new one!! Fantastic group to work with!!

Response from owner

It's great to hear that you had such a wonderful experience with our team, Ruth! Thank you for choosing Bill Dodge, and have a great day!

September 26, 2023

September 26, 2023

Margo Lodge

My salesman Liam Gibbons was very helpful along with the rest of the staff. This is the second time I got a vehicle from them.

Response from owner

Thank you for taking the time to leave this great review, Margo! We appreciate your business and loyalty. Enjoy your new vehicle!

September 26, 2023

September 26, 2023

Mitchell Morgan

No written review

Response from owner

Wow! Thanks for the high rating, Mitchell! We appreciate your business very much!

September 26, 2023