Amanda Roderick
They were great! The manager, Eric, found me outside browsing while running around on an understaffed busy day. Even in minor chaos, he took time to go through vehicles that might work within my parameters. Frank the salesperson literally ran from one end of the lot to another to find me the vehicle to look at and then set us up to see it, even while it was being worked on. Frank was not the least bit pushy which I appreciate so much and worked with me through schedule changes and bank delays. Even the woman doing the paperwork was easy to work with. The car I found is clean, runs great, and full of goodies at a comparable price to the same car at other dealerships. This was a quick pop in on a whim, and I'm so glad I did.
Response from owner
November 21, 2023
Other reviews
Thalassa Raasch
While I am happy with the car that I purchased from Bill Dodge’s PreOwned Super Center in Westbrook, I had a bad customer experience. George, the client advisor I was paired with snapped at me several times and cut me off in a way that was disrespectful, gendered and inappropriate (from when I asked for paperwork documenting work that had been done on the car that I was considering to when I expressed my frustration at the confusing communication I was receiving.) After that, I was relieved to interact with Sales Manager Tori who was professional and courteous. Unfortunately, this misogynist behavior seems to be part of the greater office culture; When I was in the waiting room to sign final paperwork, I heard another salesman say across the showroom, “Your girl’s here” (I’m a professional in my mid 30s) - shortly after a white male presenting client of the same age walks in and “Your customer is here” is called across the showroom. Language matters. Creating a space where customers feel safe and respected matters. I cannot in good faith recommend the Bill Dodge PreOwned Super Center especially if you identify as a woman, BIPOC, LGBTQIA, etc.
Jeff Damon
Always a great place to do business with! I made a appointment and everything went just as planned.
Jessica Stasulis
Brandon and Ethan were great. Brandon and Kayla helped get me the exact car I wanted. Ethan helped me set up my new vehicle. Thank you all!
Mark Gilbert
Bill dodge sold a truck to my friend and 3 days later, less than a 100 miles, the transmission blew out. Upon attempting to get the issue resolved, Bill Dodge would not honor the warranty. With trying to get a different truck, Bill Dodge would only refrund half of what was already paid. Seems a little shady to me. DON'T BUY FROM BILL DODGE!!!!