Business Owners:Activate your site →
Bill Dodge Auto Group

Contact

Get in touch with Bill Dodge Auto Group

or call 8884641978

By submitting, you agree to be contacted about your request.

Jamie Thomas

May 10, 2024 · review of Bill Dodge Auto Group

I am a elite platinum rewards member and included in the package. I bought came a white glove, detailing valued at two hundred dollars When I got the car back after leaving it all day. Looks like I could have done a better job. Seats wasn't shampoo. Crumbs and cat hair on seats still. Only thing done was armor all and cleaned the all weather mats. Other services are great . Just don't do detailing

Response from owner

Thank you for sharing your experience and for your loyalty as an Elite Platinum Rewards Member, Jamie. We strive to provide our members with excellent service, and it sounds like we missed the mark during your recent detailing service. We sincerely apologize that the service did not meet your expectations, and we appreciate you bringing this to our attention. Please rest assured, we are committed to making this right. We understand that you did speak with Joe this morning and he had offered to extend your rental for us to address and fix anything you were unhappy with but you declined. Additionally, we will review our detailing processes to improve and prevent such experiences in the future. We value your feedback.

May 13, 2024

Back to all reviews


Other reviews