Brittany Taylor
I am thoroughly disgusted in the lack of due diligence this dealership provides prior to their customers attempting to purchase a vehicle. This is not only the first, but the SECOND time I had all intention of purchasing a vehicle from them, only to find out once I got there that it sold. I had spoken to someone ALL week, literally every day via email or text, regarding this specific vehicle. Made an appointment to meet with someone, even spoke to the person I had been speaking to all week, the morning OF my 4:00 appointment and not once did anyone think it would be smart to check and make sure the vehicle didn’t sell. I do not live close and had to bring my child along with me, only to show up, wait for my appointment and then be told “oh sorry, it sold yesterday.” Again, this is not the first time which is why I’m writing this review. I just received a shoulder shrug and a “sorry about that” as I was leaving. Never will I ever do business with this dealership ever again. They clearly don’t care about the time their customers take out of their day for this process, but they’re also not professional enough to do their jobs correctly.
Response from owner
May 29, 2024
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