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Bill Dodge Auto Group

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Topic

Sales Staff

98.3% positive

Across 999 reviews of Bill Dodge Auto Group in Westbrook, ME, sales staff appears in 120 reviews (98.3% positive), from 2016-01-13 through 2026-06-14.


Key findings

  • Sales Staff mentioned in 120 of 999 reviews (12%)

  • 98.3% of Sales Staff reviews are 4 or 5 stars

  • Average rating in Sales Staff reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    88%106 mentions
  • Courtesy & Friendliness

    68%81 mentions
  • Communication & Updates

    33%40 mentions
  • Technical Knowledge & Expertise

    26%31 mentions
  • Responsiveness & Speed

    7%8 mentions
  • Problem Resolution & Effectiveness

    7%8 mentions

Reviews mentioning sales staff

May 13, 2026

Melanie Devine

Wonderful car buying experience and Andrew was extremely kind and made the process feel easy!

Response from owner

Thank you for sharing your experience! We're thrilled to hear that Andrew made your car buying process enjoyable and easy. Enjoy your new ride! 🚗✨

May 13, 2026

May 3, 2026

michael begin

We had a great experience. Friendly, knowledgeable dealership with no pressure to purchase. Rob & all the staff were awesome.

Response from owner

Thanks for sharing your experience! We're thrilled to hear you enjoyed working with Rob and our team. We look forward to helping you again in the future! 😀

May 4, 2026

April 30, 2026

Beth Gleason

Ethan and Chris at Bill Dodge Kia were so nice and helpful, buying a car was easy. I would recommend them. Thank you, gentlemen!

Response from owner

We're thrilled to hear about your positive experience with Ethan and Chris at Bill Dodge Kia! Thank you for recommending us, and enjoy your new ride! 🚗✨

May 1, 2026

April 6, 2026

Zach, Allison, Archie Poole

Great, easy experience with Rob. Not pushy at all and the entire team was pleasant.

Response from owner

Thank you for the fantastic review! We appreciate your recommendation and look forward to seeing you again!🚗✨

April 7, 2026

March 31, 2026

shawn w

Cassidy did a great job helping to locate the perfect car. She went above expectations and kept it low stress!

Response from owner

Thank you so much for the 5-star review, Shawn! We’re thrilled to hear Cassidy helped you find the perfect vehicle and made the experience low-stress. We truly appreciate your support of Bill Dodge Auto Group!

March 31, 2026

March 29, 2026

karen anthony

Our experience with Nathan at Bill Dodge Auto Group in Westbrook, Maine while purchasing our new 2025 Kia Telluride was absolutely wonderful. From the moment we arrived, Nathan was friendly, professional, and extremely knowledgeable about the vehicle. He answered all of our questions with confidence and made sure we felt comfortable every step of the way. What really stood out was how efficient the entire process was. Nathan got us in and out quickly without ever making us feel rushed. The financing process was also smooth, quick, and easy, which made the whole experience even more enjoyable. We truly appreciate the excellent service and would highly recommend Nathan to anyone looking for a hassle-free and pleasant car-buying experience.

Response from owner

Thank you for the wonderful feedback Karen! We’re thrilled to hear that the team went above and beyond. Enjoy your new ride, and we’re glad you’re so happy with your experience! 🚗✨

March 30, 2026

March 6, 2026

Marco Schaefer

I dealt with friendly and knowledgeable people. Great experience!

Response from owner

Thank you so much, Marco! Your business and feedback mean a lot to us.

March 6, 2026

March 5, 2026

Samantha Owens

Kayla and Chris were super helpful and professional and I truly appreciate their help! Highly recommend them!

Response from owner

We're so glad to hear that. Thank you so much Samantha!!

March 5, 2026

February 17, 2026

Miranda Sanville

Easy to work with, informative, and friendly staff!

Response from owner

Thank you for the great review, Miranda! We’re glad our team made everything easy and informative and we appreciate you choosing our team!

February 17, 2026

February 1, 2026

James Hall

The two reps we interacted with…Justin and Justin… were excellent. The entire leasing process was a good experience. I highly recommend Bill Dodge Hyundai.

Response from owner

Thank you so much for your business and feedback, James. We really appreciate it.

February 2, 2026

January 29, 2026

Rohtash Sharma

Excellent experience and knowledgeable staff. Caleb was great help.

Response from owner

Rohtash, thank you for the 5-star review! We’re thrilled to hear you had an excellent experience and that Caleb was such a great help. We truly appreciate your business and look forward to helping you again in the future!

January 29, 2026

January 27, 2026

Jimmy Campbell

This was the best car buying experience I have ever had.thanks to Troy and Justin and Connor.

Response from owner

Awesome! Thank you so much Jimmy.

January 28, 2026

January 25, 2026

Suzan C

My experience with Bill Dodge Hyundai was excellent, beginning with my first emails and phone calls. The dealership was warm and welcoming, and everyone I dealt with - Troy, Bennet, Justin (hope I’m not forgetting anyone!) - were so kind and wonderful to work with. A great experience! I love my beautiful Santa Cruz!!

Response from owner

Suzan, thank you so much for the 5-star review! We’re thrilled to hear you had such an excellent experience. Enjoy every mile in your beautiful Santa Cruz! 😊🚗✨

January 26, 2026

January 10, 2026

Mike Leach

Very professional service. Friendly and proved answers to all questions.

Response from owner

Thank you Mike!

January 12, 2026

January 7, 2026

James Yankura

Super pleased with Scott, Connor, and Tanner. They were able to get me the car that I wanted with the extra bells and whistles, that in the end became the deciding factor with buying. I recommend Bill Dodge for any new car purchase and services. Five Stars.

Response from owner

Thanks so much for the 5 stars, James! ⭐️ We’re thrilled to hear our team helped you find the exact car you were looking for—complete with all the bells and whistles! That’s exactly the kind of experience we aim to deliver. We truly appreciate your recommendation and your trust in us for both sales and service. Enjoy the new ride, and we’ll see you down the road! 🚗🎉

January 7, 2026

December 18, 2025

Julie Cummings

Luke was very kind and helpful

Response from owner

Thank you so much Julie!! We're so glad.

December 18, 2025

December 10, 2025

Carol Thurston

They are always professional, kind and on time.

Response from owner

Hi Carol, thank you so much for the wonderful review! We’re thrilled to hear that you consistently find our team professional, kind, and timely. We truly appreciate your continued trust in us and look forward to seeing you again!

December 10, 2025

November 1, 2025

Derek Smith

Might have to make a 6 stars option for this guy. I just bought my Durango and couldn’t be happier! Jake Neal was awesome to work with… super down-to-earth and a genuine good guy. He’s extremely knowledgeable and made the whole process easy and stress-free. I’m super grateful I lined up with him, he truly went above and beyond to make sure I got exactly what I wanted. I’ll be recommending Jake to anyone I know looking for a vehicle. Ask for him! You won’t regret it!

Response from owner

Hi Derek, thank you for the incredible 5-star (if not more) review! We’re thrilled to hear Jake made your experience so enjoyable and stress-free. He’s a true professional and we’re lucky to have him on our team. Congratulations on your Durango, and we hope you love every mile! We really appreciate your recommendation and look forward to working with you again in the future.

November 3, 2025

October 31, 2025

Keith Taylor

Had a great experience here!! The staff were willing to go above and beyond for me and help me find the best fit. Bennet helped through every part of the process and I will definitely be recommending this place for anybody looking for a vehicle.

Response from owner

Thank you for the kind words! We’re so glad Bennett and the team were able to make your experience a great one. We truly appreciate your recommendation!

October 31, 2025

October 26, 2025

Joshua

Customer service was exceptional. The staff were professional and knowledgable of every aspect of their inventory. The sales associate that took care of me was amazing and is an example for all other car salesman to follow.

Response from owner

Thank you for the wonderful review! We’re thrilled to hear our team delivered exceptional service and that your sales associate made such a great impression. We truly appreciate your kind words!

October 27, 2025

October 25, 2025

Mary Beth Kilroe

Great experience buying a car .. Mike made it easy and fun !!

Response from owner

Thank you for the kind words! We’re glad Mike made your car-buying experience easy and enjoyable.

October 27, 2025

October 24, 2025

Wendi Gelchinsky

Caleb Duff was a wonderful salesman. He took his time with me. He answered my questions and explained in detail everything I needed to know. My first time purchasing at Bill Dodge and I recommend them highly!!!

Response from owner

Thank you, Wendi, for sharing your wonderful experience! We're thrilled to hear that Caleb made your first purchase with Bill Dodge Buick GMC such a positive one. Taking the time to answer questions and explain every detail is exactly the kind of care we strive to provide. We truly appreciate your recommendation!

October 24, 2025

October 19, 2025

Sarah Gaudet

Caden was very knowledgeable for selling car #2! And Luis was amazing as always!

Response from owner

Thank you very much, Sarah!

October 20, 2025

October 14, 2025

Silvia Bertolaccini

Very pleasant experience searching for a car. Graham and Matt were very helpful and patient throughout the entire process.

Response from owner

We're so happy to hear this, Silvia! We appreciate your business and feedback.

October 15, 2025

October 12, 2025

Ted Rooney

We had a wonderful experience buying a car at Bill Dodge Hyundai. The sales staff was excellent in communicating and accommodating what we were looking for. Would highly recommend them.

Response from owner

Thank you for the wonderful review! We’re thrilled to hear our team provided an excellent and accommodating experience. We truly appreciate your recommendation and hope you enjoy your new vehicle!

October 13, 2025

October 8, 2025

paul dubois

Preston was superb

Response from owner

Thank you, Paul! We're delighted that Preston helped make your experience such a positive one. We appreciate the 5-stars and look forward to assisting you again down the road. 😊

October 8, 2025

August 30, 2025

John P Ross

Excellent above and beyond service! Matt Ross is the best employee you have!

Response from owner

Thank you for your feedback! We’re thrilled to hear Matt provided such outstanding service. We’ll be sure to pass along your kind words!

September 2, 2025

August 29, 2025

Grace Ott

Thank you Seth Begin, Mike Ferraro, and Justin at Bill Dodge Brunswick, great experience!

Response from owner

Thank you Grace!! We are so thankful for your business and feedback.

August 29, 2025

August 26, 2025

Kandy O'Brion

Dylan was so great to work with...very patient and happy to answer any questions I had. I am very pleased with the entire experience and am so happy to have found the right car for me!

Response from owner

Thank you for the wonderful feedback, Kandy! We’re so glad to hear that Dylan made your experience enjoyable and that you found the perfect car. Congratulations on your new vehicle, and we look forward to serving you for many miles ahead!

August 26, 2025

August 19, 2025

Sally Donahue

All people I dealt with were very helpful, knowledgeable, patient and kind! You have an A+ staff at this location!

Response from owner

Thank you, Sally! We’re so glad to hear our team provided you with helpful, knowledgeable, and kind service. Your A+ review means a lot to us, and we truly appreciate you taking the time to share it. We look forward to seeing you again down the road!

August 19, 2025

August 18, 2025

Maureen King

They were very helpful and kind.Troy is good sell man!! I could feel by brother there💕Thanks again for helping get a car..Cassidy was very helpful.and so nice 😊

Response from owner

We're so glad you had a great experience with Troy and Cassidy. Enjoy your new vehicle!

August 18, 2025

August 17, 2025

David Olson

Excellent service Dave was awesome

Response from owner

Glad to hear it. Thank you David!!

August 18, 2025

August 15, 2025

priscilla braverman

The Sales, Service, , Technical Support , and Financial Personnel at BMW of Westbrook are professional, knowledgeable, and courteous. The dealership building is spacious, immaculately maintained and comfortable. I highly recommend BMW of Westbrook.

Response from owner

Thank you, Priscilla! We’re thrilled to hear such wonderful feedback about our team. Providing professional, knowledgeable, and courteous service in a welcoming environment is exactly what we strive for every day, and it’s great to know we delivered that for you. We truly appreciate your recommendation and look forward to welcoming you back to our dealership down the road!

August 15, 2025

August 14, 2025

George Pfarr

Out of the blue I was contacted By a man named Coby. We spoke for awhile and I told him I might drop by to have a look at a Palisade and Santa Cruz. I was passing through last Friday and did just that. I was greeted by a lovely young lady named Cassidy. I was quite impressed by her knowledge and beautiful smile. I looked at the 24 Cruz that had been discounted and bought it. The real deciding factor was that my bride really liked it too. Cassidy was a pleasure to work with while she aided me with all the phone connection computer crap and was still smiling. She is an asset to your dealership. Thank you.

Response from owner

Hi George, thank you for the wonderful review! We’re thrilled our team made such a great impression and helped make your Santa Cruz purchase an enjoyable experience for you and your wife. We appreciate your kind words and hope you enjoy every mile!

August 14, 2025

August 14, 2025

Aurora Morin

Had a very good first car buying experience with Bill Dodge Nissan :) Glyn, Tucker, and Kyle were all so helpful. Definitely recommend for anyone buying a car

Response from owner

Thank you, Aurora! We’re thrilled to hear your first car-buying experience with us was such a positive one. Glyn, Tucker, and Kyle will be so happy to know they helped make it memorable. We truly appreciate your recommendation and wish you many happy miles in your car! 🚗✨

August 14, 2025

August 12, 2025

Marti Beaulieu

Great experience with Joe and Matt. Joe is so great to deal with, very knowledgeable and responds to any question quickly! He’s top notch as they say. The buying experience was seamless and quick. Buying car is something I used to dread, but not at BMW of Westbrook!

Response from owner

Marti, thank you for the wonderful review! We’re thrilled to hear that Joe and Matt made your car-buying experience seamless and stress-free. Joe will be so happy to know his knowledge and responsiveness made such a positive impression. We truly appreciate your kind words and are glad we could turn around your car-buying experience.

August 12, 2025

August 12, 2025

max rea

Excellent employees great sales personnel

Response from owner

Thank you for the great review, Max! We’re thrilled to hear you had a positive experience with our team.

September 9, 2025

August 12, 2025

Justin Lang

Professional

Response from owner

We appreciate that very much, Justin! Our team works hard to provide the best experience possible, and we're glad that was the case for you.

August 12, 2025

May 1, 2025

David Reid

I had a great time working with Cassidy and the rest of the crew at Bill Dodge. They were kind, respectful of my time, and did an excellent job of helping me find the vehicle I actually wanted as opposed to the one I thought I wanted. If you're looking for a Hyundai go see Cassidy today, it'll be worth the trip I promise! As a bonus regardless of whether or not you get a vehicle there's a nice place to get an acai bowl only about 3 minutes away called Bay Bowls. You can get one to celebrate your purchase or just as a sweet treat to reward yourself if you drove all the way there anyway.

Response from owner

Thank you so much for the awesome review, David! We're thrilled to hear you had a great experience with Cassidy and the team here at Bill Dodge. It's our goal to make sure every customer finds the right vehicle for their needs, and we’re glad we could help you do just that. Enjoy your new ride, and don’t hesitate to reach out if you ever need anything down the road!

May 1, 2025

April 30, 2025

Marshall Goldthwait

Had probably the easiest, stress free car purchasing experience ever at Bill Dodge Nissan in Saco, ME. Salesman Glyn and finance manager Kyle were very knowledgeable, and professional.

Response from owner

This is so wonderful to hear, Marshall! Thank you so much for your business and enjoy your new vehicle 😊

April 30, 2025

April 25, 2025

Tyler Palmer

Rob Dutton is the Man ☝️

Response from owner

Glad to hear it! Thank you Tyler!

April 25, 2025

April 21, 2025

Brad Sanders

All around a great experience. Conner was awesome throughout the entire process. We highly recommend Conner

Response from owner

Thank you very much, Brad! We greatly appreciate your business and kind words about Conner.

April 21, 2025

April 16, 2025

Amber Hamilton

Connor was super fantastic in helping me find the perfect car and Eric made the buying process so quick and easy!! Overall it was a great experience and I’m very pleased!

Response from owner

This is so wonderful to hear, Amber! Congratulations on your purchase and thank you so much for your business and feedback.

April 16, 2025

February 19, 2025

S B

Visited on Valentine’s Day had an appointment with Sarah , at the preowned building at noon with approval squared away days prior to avoid wasting time when we arrived as we came from 2 hours away. Upon arrival we were greeted by Sarah who told us it would be a few minutes before she would be able to get to is, as she was finishing up with another customer. As 15 minutes passed us by sitting in the waiting room, numerous other vacant salespeople patrolled the sales floor. After 20 minutes passed, Sarah returned to say she would retrieve the keys so we could take the Jeep out for a ride. Another 10 minutes goes by. She says there was a miscommunication and the vehicle is currently in the shop and she will contact the GM to find out when it would be available. This time she comes back to say it’ll be 15 minutes before it rolls in. So ,we wait yet again . 25 more minutes passes. Now it’s time to go. She’s now gotten over an hour of our Valentine’s Day and clearly has no respect for anyones time. As we head out the door, she has to let it be known, had I paid the $500 deposit days prior, the vehicle would have been put through the shop and available for pickup. The initial message she had left on my machine prior to any of this made her intentions clear , before any communication with me all that was of importance was securing her commission. I would never pay a deposit for a vehicle without seeing it, who in their right mind would? After we leave, 10 minutes down the road I’m called to be told the Jeep is now ready to go and inspected. According to carfax, it was all gone through and inspected on the 8th. Nothing but lies from this woman. Needless to say we left Bill Dodge group in the dust. Our next stop was another local dealer which was a seamless transaction. Without even having an appointment , we stopped in took a quick test drive of the Jeep I had in mind, left with a great finance rate and a fair deal . Just the way you want to be treated. Not like meat.

Response from owner

Seth, we appreciate the honest feedback and greatly apologize for this experience, We certainly strive to provide excellent customer service and communication but it's clear we fell short on this one. Sarah is no longer employed here but we're still passing this on to the team so they can learn from these mistakes. We are happy that you found the perfect deal for you and if we ever have the chance to earn your business again we will do better. Thank you for the opportunity.

February 20, 2025

January 31, 2025

Julie Marquis

Bob Williams & Jason Shedd were terrific.

Response from owner

We're thrilled to hear that Bob Williams and Jason Shedd made your experience a great one, Julie! Thank you for the five-star review. We hope to see you again soon!

January 31, 2025

January 31, 2025

Denie Deveau

Great working with Will,,,,

Response from owner

We're so glad to hear that, Denie! Thank you for your business.

January 31, 2025

January 23, 2025

Patty Weber

Working with Dave Durocher makes the car experience easy and enjoyable. He is trust worthy kind and professional. I have been using this dealership for many years and it starts in sales!

Response from owner

Thank you, Patty, for sharing your experience! We're so glad to hear that Dave Durocher has made your car-buying experience easy and enjoyable. His trustworthy, kind, and professional approach truly reflects the values we strive for. We appreciate your loyalty to our dealership over the years and look forward to continuing to serve you!

January 24, 2025

January 18, 2025

Sandra Young

Kudos to our salesman, Tyree Masterman, he was very professional and a genuine nice guy. He did a great job. We will highly recommend him to family and friends.

Response from owner

Thank you, Sandra, for your kind words! We’re thrilled to hear that Tyree provided a professional and positive experience. Your recommendation means a lot to us, and we’re delighted that Tyree made such a great impression. We look forward to serving you and your family and friends in the future!

January 20, 2025

December 18, 2024

Winslow Robinson

Jason and Chris are phenomenal to work with - Jason’s attention to detail and alacrity in communication were first rate. Thank you!

Response from owner

Thank you for the wonderful feedback, Winslow! We're thrilled to hear that Jason and Chris provided phenomenal service. Jason’s attention to detail and prompt communication truly stand out. We appreciate your kind words and look forward to assisting you again in the future!

December 19, 2024

December 9, 2024

Nancy Ayer

We were very very pleased with Bill Dodge and especially Alec Barry, who was so helpful and clear. All the people at Bill Dodge were very nice and very informed. We love our car and we will always recommend Bill Dodge as an excellent place to do business thank you so very much. Nancy Ayer and FR Vance

Response from owner

Thank you for the wonderful feedback, Nancy and FR! We're thrilled to hear that Alec and the rest of the team made your experience so positive. We're grateful for your recommendation and are so happy that you're enjoying your new car. We look forward to assisting you in the future!

December 9, 2024

December 2, 2024

John Cleveland

We were totally satisfied with our buying experience with Bill Dodge Auto. Our salesperson, Will Ives, was really helpful, friendly, informative and not pushy in any way. Just what you want for an experience like this. Thanks for the great service.

Response from owner

Thank you, John, for sharing your experience! We're thrilled to hear that Will provided the friendly, informative, and no-pressure support you were looking for. Your satisfaction means a lot to us, and we’re grateful for the opportunity to assist you. Enjoy your new vehicle, and we look forward to serving you again!

December 3, 2024

November 21, 2024

Lucas Ellsmore

My experience at Bill Dodge Auto Group was great!! This is my first car and my sales guy Liam Gibbons helped me a lot during the process. He is awesome!! I will definitely buy another vehicle ar Bill Dodge in the future! Bryan Wickerham helped a lot as well! Two great guys who know what they are doing! Thank you for the amazing experience Bill Dodge!

Response from owner

Thank you for the amazing feedback, Lucas! We're so glad to hear that Liam and Bryan made your first car-buying experience a memorable one. It’s great to know you felt well-supported throughout the process. We truly appreciate your trust in us and look forward to helping you with your future vehicle needs!

November 22, 2024

November 5, 2024

constance arsenault

My experience with Bill Dodge Auto Group was easy and fast! Liam was an absolute delight and I can’t say enough about the whole team! Highly recommend 💯

Response from owner

Thank you for the wonderful feedback, Constance! We're thrilled to hear that your experience was easy and fast, and that Liam and the team made such a positive impression. We appreciate your high recommendation and look forward to serving you again in the future!

November 5, 2024

November 2, 2024

michael linteau

The best experience as always. We enjoy being repeat customers and absolutely love our salesman Liam Gibbons! All of the staff was great to work with from sales, service, and finance!

Response from owner

Thank you for your wonderful feedback, Michael! We're thrilled to hear that you had the best experience and that you enjoy being a repeat customer. We're glad Liam and the entire team were able to provide you with excellent service. We look forward to seeing you again!

November 4, 2024

October 10, 2024

Ethel Granholm

Liam was so great to deal with. Made my car buying so fun and easy! Thanks, Liam

Response from owner

Thank you for the kind words, Ethel! We're happy to hear that Liam made your car-buying experience fun and easy. Enjoy your new vehicle, and feel free to reach out if you need anything!

October 10, 2024

September 14, 2024

Elaina Breunig

Thank you for another great experience, WIll was very knowledgeable and helpful throughout the process. Everyone was friendly and nice.

Response from owner

Thank you for your kind words, Elaina! We're glad to hear that Will was knowledgeable and helpful, and that you found everyone friendly and nice. We appreciate your continued trust and look forward to providing you with excellent service in the future.

September 16, 2024

August 30, 2024

Gezim Gjonbalaj

Emily made our experience at Bill Dodge exceptional. She was very professional, knowledgeable and most of all respectful in terms of making our decision to purchase our Yukon. She helped make our purchase smooth and worked at our pace without any added pressure. The qualities she possessed are the very ones many dealerships overlook. Anyone can push a sale, but how many can bring you back for those return purchases. I highly recommend this place. Eric was a great asset as well.

Response from owner

Thank you for your wonderful feedback! We’re delighted to hear that Emily made your experience exceptional with her professionalism, knowledge, and respectful approach. It’s great to know she helped make your Yukon purchase smooth and pressure-free. We also appreciate your kind words about Eric. Your recommendation means a lot to us, and we look forward to assisting you with future purchases!

August 30, 2024

August 30, 2024

Deb Cassidy

Excellent customer service, professional and easy to do business with.

Response from owner

Thank you for the wonderful feedback, Deb. We're happy to hear you found our customer service excellent, professional, and easy to work with. It’s always our goal to provide a seamless and positive experience. We look forward to serving you again in the future!

August 30, 2024

August 1, 2024

Karen Luce

Sarah H. was the blessing I needed in my car buying experience last week! Armed with a great smile when I walked in the door to start it off & an even bigger smile when all was said and done! The managers, the service department, Liam - they all played their part in making it a success. Thank you Sarah, I'm grateful for the experience & treating me fairly given my first name…😉

Response from owner

Thank you so much for your kind words, Karen! We're thrilled to hear that your car-buying experience was a positive one. It’s wonderful to know that Sarah, along with our managers, service department, and Liam, could contribute to making your visit memorable and successful. Your feedback motivates us to continue providing excellent service. We’re grateful for your trust and look forward to serving you in the future.

August 1, 2024

June 4, 2024

Pat Tellier

Amanda was very pleasant and attentive , she wanted to help make it possible to for me to get the car I had an interest in. It was the best car buying experience I ever had, Very knowledgeable

Response from owner

It sounds like you had a wonderful experience with Amanda during your car purchase, Pat! Having a salesperson who is both knowledgeable and focused on your needs can indeed make the entire process much smoother and enjoyable. We appreciate your business, and hope you are enjoying your new car!

June 4, 2024

May 31, 2024

Mary Curry

Ian was amazing! Wonderful helpful and knowledgeable!!

Response from owner

Thank you so much for your wonderful feedback, Mary! We're thrilled to hear that Ian provided you with such an amazing experience. Customer satisfaction is our top priority, and we're delighted that Ian's helpfulness and knowledge made a positive impression on you. We truly appreciate your kind words and recommendation. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out.

June 3, 2024

May 27, 2024

Madeline Walsh

We had a great experience purchasing our family car from here! Ethan Sturm made the buying experience super easy and not stressful. He listened to everything we wanted in a vehicle and made sure to give us our options that checked those boxes. He went above and beyond to make sure we took home a great vehicle!

Response from owner

Thank you so much for your kind words, Madeline! We're thrilled to hear that Ethan Sturm made your car-buying experience easy and stress-free. Customer satisfaction is our top priority, and it's wonderful to know that Ethan listened to your needs and ensured you found the perfect family car. We truly appreciate your business and your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new vehicle!

May 28, 2024

May 22, 2024

Brenda Dryden

The employees work with you

Response from owner

Thank you for your feedback, Brenda! We pride ourselves on our dedicated team who are always ready to assist. We hope you have a great day!

May 22, 2024

April 27, 2024

Jessica Stasulis

Brandon and Ethan were great. Brandon and Kayla helped get me the exact car I wanted. Ethan helped me set up my new vehicle. Thank you all!

Response from owner

Hi, our #1 goal is to attain 100% satisfaction in all aspects of what we do for you, Jessica. If you have any questions, we will be more than happy to assist you. Thank you so much for the feedback.

April 29, 2024

April 24, 2024

Marissa Lynn

Liam was amazing. He was so patient and accommodating and helped us find the perfect car for our family. I’d recommend him and Bill Dodge time and time again!

Response from owner

Hello Marissa, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

April 24, 2024

April 20, 2024

Mia poopie pants

Went in wanting to test drive a sportage with very little knowledge of the actual vehicle. Worked with Eric who showed me the ins and outs of the entire vehicle. Was treated respectfully and fairly. Bought a new suv! Great team to work with.

Response from owner

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 22, 2024

April 15, 2024

RICHARD PAUL

Dealing with Bill Dodge was probably the best car buying experience I have had to date. James (our salesman ) was professional but still very personable. Kyle (finance manager) was also top notch. I would recommend dealing with them both to anyone.

Response from owner

Your recommendation means a lot to us, Richard! We appreciate your business and hope you are enjoying your new purchase!

April 16, 2024

April 11, 2024

Deborah Johansen

Amanda and team were exceptional in their courtesy, knowledge, and professionalism with our recent new car purchase.

Response from owner

Hello Deborah, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

April 12, 2024

March 9, 2024

Samantha Johnson

Everyone we worked with, Frank, Eric, and Erica were great and the whole process was super easy!

Response from owner

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 11, 2024

January 5, 2024

Mike J

The entire experience was great and Liam was absolutely amazing. Super personable and friendly and made the process as smoothe as possible. The got me into an amazing vehicle and took time to explain everything thoroughly. If anyone needs a vehicle call Liam and he will go about and beyond for you to make your car buying experience exciting. Thank you all for a fantastic car buying experience.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We value your business very much!

January 5, 2024

January 4, 2024

Roland Moore

I went looking for a car for my daughter and met a gentleman by the name of Alec. I was so impressed with his demeanor and attitude towards me that I was sure he could find me the right car. Also want to mention the business manager David. My past experience with business guys had always left me more suspicious than anything. David was great. Nice person with some helpful suggestions. Thanks to both of you guys . I will not forget. Rollie Moore

Response from owner

Thank you for your kind comments about our team, Roland! We appreciate your business very much!

January 4, 2024

January 4, 2024

Terese Olson

I had a great experience purchasing my new Kia EV6 Wind at Bill Dodge Kia. My sale rep, Lucas Petrin, along with his sales manager, Kayla Bubar, spent a lot of time answering all my questions and providing me with the details I needed to make an informed decision. They were very attentive and pleasnt to work with. From there, David Hellin, the finance manager went over all of the different warranty options and I chose the best plan for my lifestlye. He was extremely easy to talk to, and he even took the time to show me some cool features of the EV6 since he drives one himself! Overall, it was a perfect car buying experience at Bill Dodge Kia! I would definately recommend them. Be sure to ask for Lucas Petrin!!! He'll definately take great care of you!

Response from owner

Wow! We are thrilled to hear that you had such a positive experience with our team, Terese! Thank you for your business and we hope you are enjoying your new Kia!

January 4, 2024

December 7, 2023

Suzanne Racine

Everyone at Bill Dodge were very informative and pleasant to deal with.

Response from owner

Thank you for your kind comments, Suzanne! We appreciate your business very much!

December 7, 2023

December 3, 2023

ANN BREVIK

We really enjoyed meeting Eric & Erica. Eric took great deal of time explaining options on vehicle. Erica was amazing & made us feel so comfortable. We both felt she was trustworthy & feel your company is lucky to have her. I’ve dealt with a lot of loan officers and she is the best by far. Between the two of them we walked away feeling really happy with our purchase.

Response from owner

Thank you for this wonderful review, Ann! We appreciate your business very much!

December 4, 2023

November 1, 2023

Rebekah King

I have been looking for a vehicle both in and out-of- state for over two months. Dealing with Dominic from Bill Dodge along with his staff has made the whole process smooth and painless, and actually was quite enjoyable! Thank you all, I love my car!

Response from owner

Hello Rebekah, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

November 1, 2023

October 27, 2023

Susan Gajewski

Amanda was so helpful and found the perfect car lease for my daughter. She went above and beyond to make it work. I recommend Amanda and Bill Dodge Auto Group if you need a new vehicle.

Response from owner

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Susan. If you have further needs or questions, please reach out!

October 30, 2023

October 25, 2023

Charley Willey

Great experience at Bill Dodge Hyundai. Professional team, very helpful, and not pushy. Clean, modern showroom with nice amenities. Highly recommended!

Response from owner

We are thrilled to hear that you were provided with a positive experience, Charley! We truly value your business and hope to be able to assist in the future!

October 25, 2023

October 13, 2023

Kathy Tuttle

James and Erica were exceptional

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

October 16, 2023

October 10, 2023

Suzie Peirson

Everyone at Bill Dodge was fantastic! The experience couldn’t have been better. Kayla, Ian and Dave were professional, personable and fun. My husband and I felt right at home with all of them. We are so grateful and will definitely be back!

Response from owner

We are thrilled to hear that you had such a wonderful experience with our team, Suzie! Thank you for your business, and have a fantastic day!

October 10, 2023

October 6, 2023

Doris Ames

Liam and Steve both personable and friendly.

Response from owner

It is wonderful to receive such a positive review! All the best!

October 9, 2023

October 4, 2023

dnarneb

Very friendly and easy to deal with. Liam is wonderful to deal with.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

October 5, 2023

September 1, 2023

Skip Brushaber

A wonderful experience. Alec my sales person was caring, efficient, and professional. The rest of the staff was equally helpful and professional.

Response from owner

It's great to hear that you had such a positive experience with our team, Skip! We appreciate your business very much!

September 1, 2023

August 31, 2023

Jamie Goodwin

We have never bought from a dealership before and Emily was absolutely amazing! She is not that pushy sales person you’re afraid to get. She is very personable and makes for a great experience in a time of a big purchase and I would 100% recommend her to everyone! She deserve a 10 star rating in my book!

Response from owner

It's great to hear that you had such a positive experience with Emily! We appreciate your business very much and hope you enjoy your new vehicle!

August 31, 2023

August 14, 2023

SHERRY Chalmers

Friendly helpful and professional.

Response from owner

Thank you Sherry for sharing this positive review. We appreciate your business!

August 14, 2023

August 4, 2023

Richard Munson

Your sales person Amanda ivey was great she helped me find my car and I will recommend your auto group to other people again Amanda was great you are lucky to have her there

Response from owner

It's wonderful to hear that you had such a positive experience with Amanda! She is certainly a great asset to our team! We appreciate your business and hope you have a great week!

August 7, 2023

July 26, 2023

Kyle McNulty

I’m never going anywhere besides Bill Dodge for a vehicle in the future! I recently bought my Kia Forte at the Westbrook location, and it was the most pleasant car experience I’ve ever had!! Kayla, Alec, and David were amazing. Kayla was so quick to help me with any questions I had during the whole process. Alec had a whole “presentation” ready, to show me all how to use all the features and what to look/lookout for. And David made the signing process super easy, and was super clerical. Which definitely helped as I was super overwhelmed, because it was my first time buying. Overall I’m super pleased with the service and the vehicle, and will be recommending Bill Dodge to anyone I know who might be looking!

Response from owner

Hello, thank you for your kind words and this wonderful review! We appreciate your business very much!

July 27, 2023

July 2, 2023

Brenda Stevens

I was well taken care of, thank you Ian and Dave!

Response from owner

Hello, the high rating is very much appreciated! Have a great one!

July 3, 2023

June 28, 2023

Lindsay Palmer

Great experience!! Everyone was super friendly and knowledgeable!

Response from owner

Hi, it's great to see such a high rating, Lindsay! Thank you for reviewing us!

June 29, 2023

June 13, 2023

Olivia Bjork

Mikki at Kia was fantastic.

Response from owner

It's great to hear that you enjoyed working with Mikki! Thanks again!

June 15, 2023

June 3, 2023

Terri Obrien

First time buying a car, so glad I chose bill dodge Kia. They were so helpful and very nice. Best experience I have ever had with any car dealer, Alec especially. Very knowledgeable. I will definitely choose bill dodge Kia in the future and recommend to all my friends and family.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Terri! We do hope we can be of assistance in the future. Take care!

June 5, 2023

May 31, 2023

Rick Dickson

Todd Hilton at Bill Dodge in Saco is the best auto sales person I have ever had the pleasure to work with. He is honest and trustworthy. I would highly recommend giving him a call and doing business with him!

Response from owner

It's great to hear that you had such a positive experience with Todd! We appreciate your business and hope you have a wonderful day!

May 31, 2023

May 6, 2023

Ian Raven

Fabulous experience. Great staff, attentive and knowledgeable. Very easy purchase. Special shout out to James and Eric. Many thanks.

Response from owner

Hello Ian, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

May 8, 2023

May 3, 2023

Meg Niles

For a stressful adventure of buying a car Cari made the process smooth and stress free! The lady deserves a raise. She took all my worry away. Thanks Cari!

Response from owner

Thank you for highlighting some of our staff who helped make your experience a great one, Meg! We appreciate your business and hope you have a wonderful day!

May 3, 2023

April 19, 2023

Matthew Anderson

Liam was amazing to work with and helped me find exactly what I was looking for right away! He helped me trade in my old car and got me into a new one same day. Very friendly and knowledgeable, I would highly recommend him to be your car guy anytime. Overall very good experience. Also followed up multiple times to make sure everything was going smoothly and I was satisfied with everything. Thank you Liam!

Response from owner

It's great to hear that you enjoyed working with Liam! We sincerely appreciate your business and hope you have a wonderful day!

April 19, 2023

March 23, 2023

Christina A

Positive experience with all involved in a recent visit at Bill Dodge. I found the team to be professional, courteous, responsive and knowledgeable, all attributes you want when considering a major purchase. I can recommend James Waring specifically if you are looking for someone to deal with directly. A positive interaction and experience with all!

Response from owner

The entire team at Bill Dodge Auto Group would like to thank you for your review, Christina! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

March 23, 2023

March 23, 2023

Sally Bowden-Schaible

Buying our car— a 20022 Kia Niro Hybrid— was a very positive experience. Ken Sweet (sales) and Dave Hellin (finance) were a pleasure to do business with— professional, knowledgeable, easy to be with. We unreservedly recommend Bill Dodge as a great place to buy a car!

Response from owner

Hello Sally, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

March 24, 2023

March 15, 2023

Brittani Ramirez

Friendly staff and very helpful! Jamie was very nice and made sure we were 1000% happy with our decision. He was also very knowledgeable about the vehicle we were looking at. Highly recommend!

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

March 15, 2023

February 15, 2023

Trina Gurney

Phenomenal group of people who were pleasant and kind

Response from owner

Hello Trina, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

February 15, 2023

February 8, 2023

Jesse Long

I shopped around for months, wasted countless hours and met greasy salesman after greasy salesman. These folks were by far the most welcoming and genuine group. From the salesman to the sales manager and finance manager they were the most thorough and accommodating team. Very happy I stopped in and met Jason.

Response from owner

Wow! Thanks for the great review, Jesse! We are thrilled to hear that you had such a positive experience with our team. Thank you for choosing Bill Dodge and have a fantastic day!

February 8, 2023

February 3, 2023

Lexi Corbeil

Liam was absolutely amazing and super helpful!! Cari in finance was also amazing would 100% go through Bill Dodge again!

Response from owner

Hello Lexi, thank you for the high rating! Our team works tirelessly to provide excellent customer service. We appreciate your business very much and hope you have a great day!

February 6, 2023

January 28, 2023

Geoff Allen

Liam and Patrick were great to deal with. My wife and I have bought many vehicles from Bill Dodge and the experience is always positive

Response from owner

Big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything we can do for you! Best regards.

January 30, 2023

January 2, 2023

Hannah Beha

Process was smooth and easy. Everyone was super helpful throughout the process. Jason and Dave were great at explaining everything and answering any questions that I had.

Response from owner

Thanks for the great review, Hannah! We appreciate your business very much!

January 2, 2023

July 13, 2022

Scott Douglass

Great dealership, wonderful experience working with Miki! Very knowledgeable and great response when there were questions. Would highly recommend this dealership for buying a car!

Response from owner

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

July 14, 2022

January 8, 2022

Heather Mea-Clark

Over the past year and a half my husband and I stopped in on three different occasions at three of their locations in Westbrook. Each time we were met by very friendly, courteous, and professional staff members. We appreciated the knowledge of the staff and the information provided up front as well as the no pressure atmosphere. We will continue to make Bill Dodge Auto Group our first stop when searching for vehicles in the future and would highly recommend to others.

Response from owner

Hi, thanks for your praise and kind comments about our team, Heather. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

January 10, 2022

November 27, 2021

Jordan Ball

Go see Kristal! She made the process so easy and took great care of us. I would recommend Bill Dodge to anyone!!

Response from owner

We are thrilled to hear that you had such a great experience with Kristal! We sincerely appreciate your business, Jordan! Have a great day!

November 29, 2021

March 22, 2021

Devon Zych

Extremely professional and easy going staff that truly puts the customers needs and concerns first. Would highly recommend to anyone looking to purchase a new or used car.

Response from owner

We appreciate your business very much, Devon, thank you!

March 22, 2021

November 23, 2020

Kimberly Poore

Bill Dodge Auto Group is a great place to do business. They are knowledgeable and help with any issue that may arise. I know if you are looking for a vehicle they are top of the line. If you want help call Clair or Liem. They are awsome.

Response from owner

We appreciate your business very much, Kimberly, thank you again and congrats!

November 24, 2020

October 23, 2020

SM P

Huge shout out to Alec, Chris. They were great to work with. We highly recommend Bill Dodge Auto group!!

Response from owner

Thank you again for trusting your business with us!  We appreciate it very much!

October 23, 2020

August 13, 2020

Jacqueline Priestly

I highly recommend Tanner Chase and the team at Bill Dodge of Brunswick. I am a difficult client to please as I truly dislike the process of buying cars! But Tanner was patient, helpful and efficient. He helped me find the perfect car meeting all my “must haves” for a great price. Thank you!!

Response from owner

Tanner truly enjoyed working with you, Jacqueline!  Thank you again for trusting your business with us!

August 14, 2020

July 10, 2020

Janice Lord

I have bought my all time two favorite cars from Bill Dodge. Both buying experiences have been really Positive. They were efficient, professional and I never ever had any type of sale pushing on me. Both sales representatives earned my trust by the way they handled my sale experience. I bought my first car from the Westbrook branch. The most recent car was in Saco. I was partial to Westbrook because I was treated so well. Although I was not disappointed with Saco. I will never go to any dealer other the Bill Dodge going forward. The sales rep I dealt with recently was Eric Michelson. He was very pleasant and professional. I had concerns about the car I was interested in and he made sure that that every last detail was brought up to my expectations. He also went above and beyond with a few things that I didn’t even expect him to do. Thank you Eric you are Awesome!

Response from owner

We are so happy to hear how well Eric was able to take care of you with your recent vehicle purchase at our Saco location, and of course we are thrilled to hear ALL of our teams always take such great care of you.  Congrats again and thank you for your loyal business!  We appreciate it! :)

July 12, 2020

January 23, 2020

Cindy Pellerin

The sales staff were nice and worked hard to help make the deal, however the person that does the trade in values and repairs needed for the Jeep I was purchasing was rude.

Response from owner

We appreciate your business greatly, Cindy, and certainly apologize if anyone from our team came off in a rude manner. We forwarded your feedback along to the management team, and our Sales Manager, Ryan, reached out and left a message. Please do not hesitate to reach back out if you need anything at all. Thank you again!

January 27, 2020

October 7, 2019

Christopher Rattee

I had an awesome experience with the bill dodge auto group! I drove all the way from VT to purchase a Tacoma from them, huge thanks to David and Ryan for making the process quick and easy, all around great staff!

Response from owner

We are definitely happy to hear it, Christopher! Thank you again for trusting your business with us!

October 7, 2019

September 12, 2019

fallon fallon

Great customer service. Pleased with everyone I worked with, Sandra, Eric and Jason Howard. Thank you!

Response from owner

We are definitely happy to hear it! Thank you again for your business!

September 12, 2019

March 31, 2019

Jeff St.Pierre

Ken Sweet and Tori Barron are great people to work with on my car purchase. I could not have had better service from any other dealer. The repair service I have had on my Saturn with Bob is why I chose Bill Dodge.

Response from owner

We are so happy to hear the team here has treated you so well, Jeff. Thank you again for your business!

April 1, 2019

March 28, 2019

Kirby Ciampi

It was great to work with Chris, and everyone at Bill Dodge! I felt as though I was the only customer. They answered all my questions and found me the exact vehicle I wanted! Looking forward to bringing in my car for future service appointments at Bill Dodge!

Response from owner

Thank you again for your business, Kirby, we appreciate it!

March 28, 2019

June 5, 2018

Beizeh

People we’re easy to work with, very friendly

Response from owner

Thank you so much Tyler!

June 5, 2018

June 2, 2018

Peggy Faye Brown

I appreciate the efficient and professional treatment I received. Thank you all so much!

Response from owner

You are very welcome, Peggy, and thank you for sharing! We appreciate your business!

June 4, 2018

May 26, 2018

Jack Burger

Always very professional whenever I go in for service!

Response from owner

We are happy to hear it, Jack, and thank you for sharing! Have an amazing week!

May 29, 2018

May 5, 2018

Donn Gannarelli

My buying experience over a year ago was outstanding. Today was my first service appointment and it was great to be back. Ryan Williamsb in used cars is an excellent Sales Manager and Tim Bryant in the Service Department is awesome Great place to buy a new or used vehicle.

Response from owner

We are so happy to hear it Donn, and thank you again for your business, we appreciate it very much!

May 7, 2018

April 17, 2018

Samantha Poirier

Bob Williams (service manager) was very accommodating while my truck was serviced. (As he always is). Very prompt on getting me up to date information. Supplied me a nice loaner vehicle while mine was In the garage waiting for a part. Always making sure I’m well taken care of. Monica is also great. She is very friendly and even ran out the door in the pouring rain to give me something I had left behind in the loaner vehicle. Can’t say enough great things about the two of them. They always make the experience a pleasant one.

Response from owner

Bob and Monica say a big thank you!  We all appreciate your business here and always look forward to working with you.  Thank you so much for your business!

April 17, 2018