Jimmy Campbell

Doug Estes

I will NOT recommend this dealership to any of my Friends or Family, this is my story with my opinions, My wife and I have purchased 2 vehicles from the Kia dealership of this group, Very good service and communication during and after the sale, so when it came time to purchase our next vehicle we chose this auto group, I'm now regretting this decision We found a very good deal on a truck, it was on the hold line and we were repeatedly told that it was just for the dealership to go through the vehicle and make sure it passes their inspection, all through the process of the purchase "vehicle inventory is low" "we cant get trucks" and "the price is set no room to negotiate, can sell it tomorrow at that price all day long" we bought the truck and traded in our paid off Kia, title in hand So here is where buyer beware should have kicked in, next day we come in to sign paperwork, we sat down with the "paperwork" guy, he ran through the usual sales pitch for the extra warranties, this already has the lifetime warranty on powertrain, all set, started signing papers, PLEASE remember the lawyers term don't sign until you read, especially when it comes to the wonderful BLUE paper for previous title IMPORTANT!! 14 days go by and I go to the town office to register my truck, they look at the BLUE form and say they cant register it with no previous title number, all that was there was the previous lien holder, they attempted to call the dealership but everyone was in a managers meeting, finally 15 minutes later I get a call from "the Paperwork" guy he tells me that they are expecting it today, I was not very nice and told him that I needed it today, I had plans for the weekend that I now had to change and cancel. I then received another call later in the day stating that they could give me a dealer plate to tie me over until they receive the number, I get the plate delivered and put it on the truck, After the weekend I tried to get ahold of "Paperwork" guy, left message- later claims he never got, Per town office advice I started a state investigation, attempted over the next couple of days to get ahold of anyone who could tell me what was happening with getting the number, left message with sales manager- nothing no return call or email, State got back to me a couple of weeks later and said they had spoken with manager who said they were expecting that day or next, A week later I get the phone call from "Paperwork" Guy saying he finally got the number and emailed it right over, an hour goes by and I get another phone call from him asking when they can expect the dealer plate back, informed him as soon as I get the truck registered, also informed him on how poor the communication to customers was and that I felt I should be compensated for all the trouble over the MONTH of wondering what was happening, He said he'd pass that on to the manager, Returned the plate and with in ten minutes of driving off the lot received an email from one of the managers that she was going to forward my issues up to her manager, Its been a week and still have heard nothing from these guys, Lessons learned: Read everything, Check title paperwork first before you sign any document I'm done dealing with this group,

Graydon Foye

No written review

Joshua Cuetara

Don't do it. Was told the only thing that my car needed was an oxygen sensor, and it needed the whole turbo unit replaced. 5K more than what I bought the vehicle for.. ..

Devon Zych

Extremely professional and easy going staff that truly puts the customers needs and concerns first. Would highly recommend to anyone looking to purchase a new or used car.