Skip Brushaber
A wonderful experience. Alec my sales person was caring, efficient, and professional. The rest of the staff was equally helpful and professional.
Response from owner
September 1, 2023
Other reviews
Andrew Griswold
I worked with Frank Sandoval at Bill Dodge Kia in Saco. He was knowledgeable, patient, and friendly as can be. I love my new Sorento, and I’m glad I found it with Frank’s help. Highly recommend!
S D
In August, 2025,I attempted to purchase a BMW M2 from BMW of Westbrook (Bill Dodge Auto Group). The dealership provided me with a signed build sheet and confirmed the order. I also provided my payment information for the deposit. The next day, I was told that the order could not be processed unless I added a $2,600 option. This requirement was not enforced by BMW’s official configurator or the dealer’s system, and neither the sales representative nor management flagged it when approving the build. When I asked the dealership to honor the agreement or absorb the additional cost, they declined, offering only to cover part of the sales tax. I filed complaints with the Better Business Bureau and the Maine Attorney General’s office. The AG noted they could not mediate since the transaction did not complete, but they have forwarded the matter to the FTC for review. While this particular issue no longer appears with the 2026 BMW configurator, my experience with the dealership was disappointing. Even with signed paperwork, written confirmation, and my payment details on file, they would not stand behind the agreement. I believe they engaged in unfair trade practices. I encourage future buyers to proceed cautiously and confirm all build requirements in advance.
Dustin Bonk
The Kia team here is great! I ended a Kia lease and signed a new one, and they made the process much quicker and more efficient than my previous dealers.
xxzackxx666
Willing to work with anyone. They genuinely care about people, their families and their needs. Bravo !