All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
Aaron Altman
These guys are great. No sneaky sales tactics. Straight shooters. Wonderful to deal with for a new car purchase and a trade-in. Would highly recommend them.
Response from owner
December 13, 2024
Lindy O
Super transparent and cares about consumer safety
Response from owner
December 13, 2024
Anthony Oddi
No written review
Response from owner
December 11, 2024
Kevin P
Currently sitting in the waiting room for 2 hours l now. My warranty covers a free rental for 48 hours. Turns out they never reserved a vehicle so now enterprise is scrambling to find me something. 2 calls from enterprise and still nothing. Last time at the Saco location they pre reserved a vehicle so I literally was in a rental within 10 mins of dropping the vehicle off. The concensus from the other in the waiting room is they've been waiting way too long without any updates. Last time I was here I waited 2 hours for a failed state inspection. Come to find out they also caused body damage to my vehicle which I had to arrange to have repaired thru thier Collision dept. Oh and I also have an issue with the brakes that were installed 3k ago. I was told oh that can happen with those aftermarket brake pads and it should go away. That was over 3000 miles ago.
Response from owner
December 13, 2024
Nancy Ayer
We were very very pleased with Bill Dodge and especially Alec Barry, who was so helpful and clear. All the people at Bill Dodge were very nice and very informed. We love our car and we will always recommend Bill Dodge as an excellent place to do business thank you so very much. Nancy Ayer and FR Vance
Response from owner
December 9, 2024
Hilary A. Gale
Very helpful and accommodating. Ethan was great. It was a wonderful and easy experience.
Response from owner
December 9, 2024
Godfrey Jackson
I am thrilled to share my experience with Bill Dodge and thank John and his team for making my vehicle purchase possible. Despite starting with low credit, John went above and beyond to ensure that I could drive away in my new vehicle. I truly appreciate all the support and guidance provided by John and his team. They are top-notch when it comes to customer service, always ready to offer advice and assistance throughout the buying process. Thank you, John! Your efforts made a significant difference, and I can't express my gratitude enough.
Response from owner
December 9, 2024
Vickie Violette
I purchased a vehicle a week ago. I picked it up at night in the rain. Very excited but did not go over the vehicle completely. I drive home park the vehicle in my garage. I go out a few days later and there is a crack in the windshield. The response I got from Bill Dodge is “it’s like buying a cellphone, if the screen cracks when you walk out the it’s not covered.” I have never had a $40,000.00 vehicle compared to a cellphone. Bill Dodge is all about selling their customer loyalty program so the customer is loyal to them but to the same customer they are giving turning their backs and giving them the middle finger. Do yourself a great favor DO NOT BUY from these people.
Response from owner
December 9, 2024
mikayla jade
i loved amanda she’s helped me so much and made me feel comfortable with making a decision
Response from owner
December 6, 2024
Jeffrey Harrington
Very nice young man who sold me an auto along with everyone I dealt with very happy with everything
Response from owner
December 6, 2024
Laurence O'Hara
great customer service from Alex. Made sure we understood everything about the vehicle we were purchasing.
Response from owner
December 4, 2024
Rick Smith
The salesman, Alec was very professional ,kind,and thorough .
Response from owner
December 3, 2024
Ashlee Clay
No written review
Response from owner
December 3, 2024
John Cleveland
We were totally satisfied with our buying experience with Bill Dodge Auto. Our salesperson, Will Ives, was really helpful, friendly, informative and not pushy in any way. Just what you want for an experience like this. Thanks for the great service.
Response from owner
December 3, 2024
Chris G
Transparent pricing coupled with low pressure approach by sales and finance depts. made for an overall pleasant car buying experience.
Response from owner
December 2, 2024
Rottie Lover
Very helpful and friendly staff! Would absolutely recommend buying here!
Response from owner
December 2, 2024
Chiz 876
No written review
Response from owner
December 2, 2024
M M
Seamless purchase process
Response from owner
December 2, 2024
Emily Monahan
Awesome experience with Garrett and the team
Response from owner
December 2, 2024
Erika ESCHMAN
No written review
Response from owner
December 2, 2024
Nathan Curtis
Sales people were knowledgeable and thoughtful, managers were very nice, they treat you like family at bill dodge
Response from owner
December 2, 2024
Edward Sellers
Great experience with competent people
Response from owner
November 27, 2024
Junio
Was in a tight scramble to find a car after totaling my last car. And I’m blessed and glad to have went here for my car. Alec Barry was very helpful and transparent with me in the car searching process and went above and beyond in terms of not only getting me the car that I wanted. But also physically getting me the car. Had I went to another dealership. I wouldn’t have gotten as good of a deal, as smooth of a transaction, and as great of a car!
Response from owner
November 26, 2024
Sarah Moak
Originally went to test drive a Subaru, but it had already been sold. Austin took his time and listened to everything I was looking for in a car and gave me a lot of options until he found the right match for my needs. It was a long process but the whole time he made me and my partner feel human and heard.
Response from owner
November 25, 2024
Bob Hill
Good experience at Bill Dodge. If you go to visit ask for Preston, he did a great job with handling my purchase.
Response from owner
November 25, 2024
Allison Beck
Great experience with Alec Barry at Bill Dodge. He was very helpful and attentive to my needs
Response from owner
November 25, 2024
Kim Joy
I recently purchased a 2025 Telluride from the Saco dealership. It was a positive, stress free experience thanks to Amanda Ivey. She was professional, easy to communicate with and understood exactly what I was looking for. Highly recommend!
Response from owner
November 25, 2024
Benjamin Pasquale
Smooth and easy transaction. Bill Dodge really worked with me to make sure I was happy before I drove off the lot.
Response from owner
November 25, 2024
ValleBeth
I had leased my 4th Encore through Bill Dodge and the process was seamless. Four days later I hit a deer on my way home from work and totaled the car. Needless to say I was shaken up but not seriously hurt. The airbags did their job well. A week later I am in a new Encore and very pleased with the staff that helped me through a very stressful time. Especially Jason, the salesman and Eric, the financial guy. Everyone was wonderful!! I can’t recommend them enough.
Response from owner
November 25, 2024
Samantha Sauls
We had an awesome experience buying our car at Bill Dodge. Everyone was friendly, helpful, and efficient. It was definitely the quickest car buying experience I have had.
Response from owner
November 25, 2024
Desirae Beaule
No written review
Response from owner
November 25, 2024
Barbara Jacques
Everyone at Bill Dodge was friendly, knowledgeable and respectful. It made the process very easy. Amanda was helpful during my search and very thorough going over the many features of the car once I made my purchase.
Response from owner
November 22, 2024
michael sterling
Overall excellent experience. Low key, Bent over backwards to accommodate us
Response from owner
November 25, 2024
Joanna Bragg
Excellent customer service! Everyone was great.
Response from owner
November 22, 2024
Rob Compton
No written review
Response from owner
November 22, 2024
Lucas Ellsmore
My experience at Bill Dodge Auto Group was great!! This is my first car and my sales guy Liam Gibbons helped me a lot during the process. He is awesome!! I will definitely buy another vehicle ar Bill Dodge in the future! Bryan Wickerham helped a lot as well! Two great guys who know what they are doing! Thank you for the amazing experience Bill Dodge!
Response from owner
November 22, 2024
Rachel Lounder
It was an enjoyable experience. We bought a nice car.
Response from owner
November 21, 2024
Joanne Damicis
Bill Dodge has great service! From salesman James to manager John we were treated well at Bill Dodge Kia in Saco, we will definitely be back.
Response from owner
November 19, 2024
Faith Hammond-Emery
I bought a F150 Lariat, when pulling into to dealership had writing on the vehicle to having a heated steering wheel, guess what doesn't. Brought to thier attention, ignored. Took it to a Ford dealer for service, they said who sold you this with a sticker because pads and rotors were junk. Brought that to Bill Dodges attention as well, guess what ignored again. Don't buy from the if you want good service after the sale. Update Mike addressed brake issue. Still waiting for the other.
Response from owner
January 17, 2023
Jayson Mathieu
Fantastic service! Nate and the team were great to work with. I’m loving my new KIA!
Response from owner
November 18, 2024
Nellie Brylewski
Quick, easy, and hassle-free!
Response from owner
November 19, 2024
Brian Toy
No written review
Response from owner
November 18, 2024
Cindy Heidrich
Very pleasant to do business with. Liam from the Westbrook location was very accommodating in bringing the car to Brunswick for us. Very happy with our new used car
Response from owner
November 18, 2024
Katie Farber
Amanda and others were so helpful in guiding me through getting a new car! Super straight forward and careful in making sure I got a great car for a great deal. 10/10
Response from owner
November 18, 2024
Judie shain
Excellent service from BILL Dodge auto Dakota was great and so was Ken. Very pleased with the whole transaction in trading cars. Great communication.!
Response from owner
November 18, 2024
Philip St Pierre
Ethan (sales person) and Amr (finance) both did an excellent job of getting us into our new Kia.
Response from owner
November 15, 2024
Kurt Martin
Made the process so easy. Made sure my Daughter was taken care of during her first purchase.
Response from owner
November 11, 2024
melanie meserve
No written review
Response from owner
November 14, 2024
Amanda Lord
Liam helped me find a reliable vehicle with 3rd row seating in my price range the very same day I came in. His service was impeccable and I couldn’t be happier with the deal he gave me. Thank you so much to Liam and everyone else who helped. I highly recommend Bill Dodge in Westbrook to anyone looking to make a car purchase. Ask for Liam Gibbons!!!
Response from owner
November 13, 2024
Wade Wescott
Great people and service. I have used them many times.
Response from owner
November 14, 2024