Kevin P
Currently sitting in the waiting room for 2 hours l now. My warranty covers a free rental for 48 hours. Turns out they never reserved a vehicle so now enterprise is scrambling to find me something. 2 calls from enterprise and still nothing. Last time at the Saco location they pre reserved a vehicle so I literally was in a rental within 10 mins of dropping the vehicle off. The concensus from the other in the waiting room is they've been waiting way too long without any updates. Last time I was here I waited 2 hours for a failed state inspection. Come to find out they also caused body damage to my vehicle which I had to arrange to have repaired thru thier Collision dept. Oh and I also have an issue with the brakes that were installed 3k ago. I was told oh that can happen with those aftermarket brake pads and it should go away. That was over 3000 miles ago.
Response from owner
December 13, 2024
Other reviews
Ashley Dame
This place is the best around for buying anything new or used. They do everything they can to help you into a vehicle that not only wont break the bank, but also provide great service after the fact. I was a mechanic for a long time, due to injuries cant do a lot of what I used to be able to, you bring it in theyre on it and have you in a rental without question. Other dealers I've dealt with made this part of the process extremely hard. If you're looking for pre owned. See dakota, he's great, dont know many of the sales team in new gmc showroom but dakota walked us there to finalize the deal on a new truck, if your luck doesn't work at pre owned, believe it or not they may be able to go get you into new. Let these guys show you what theyre made of.
Janice Lord
I have bought my all time two favorite cars from Bill Dodge. Both buying experiences have been really Positive. They were efficient, professional and I never ever had any type of sale pushing on me. Both sales representatives earned my trust by the way they handled my sale experience. I bought my first car from the Westbrook branch. The most recent car was in Saco. I was partial to Westbrook because I was treated so well. Although I was not disappointed with Saco. I will never go to any dealer other the Bill Dodge going forward. The sales rep I dealt with recently was Eric Michelson. He was very pleasant and professional. I had concerns about the car I was interested in and he made sure that that every last detail was brought up to my expectations. He also went above and beyond with a few things that I didn’t even expect him to do. Thank you Eric you are Awesome!
James Zalaket
No written review
Kyle Libby
Eric Angis and Eric Michaelson were top notch to deal with. Very painless transaction and made sure I was getting the best APR that was available to me. Great guys and friendly customer service.