Vickie Violette
I purchased a vehicle a week ago. I picked it up at night in the rain. Very excited but did not go over the vehicle completely. I drive home park the vehicle in my garage. I go out a few days later and there is a crack in the windshield. The response I got from Bill Dodge is “it’s like buying a cellphone, if the screen cracks when you walk out the it’s not covered.” I have never had a $40,000.00 vehicle compared to a cellphone. Bill Dodge is all about selling their customer loyalty program so the customer is loyal to them but to the same customer they are giving turning their backs and giving them the middle finger. Do yourself a great favor DO NOT BUY from these people.
Response from owner
December 9, 2024
Other reviews
Jeremy Andrews
Very helpful thank you
Nigel Osborne
Smooth, professional and clearly stated numbers. As well as facts with information I needed. Salesperson was very knowledgeable!
Gabby Nieto
My client advisor was Liam Gibbons. Liam was an amazing representative and helped guide me through my first car purchase. As a college student my budget was very low and very tight. The first vehicle I looked at was just in my budget range but since the car was given to them right before I came in they didn’t have the opportunity to look at the car and find the underlying transmission issues. Liam assured me that I would be getting a car within budget. They found me a car and offered me more for my trade in and adjusted the prices making it fit into my price range. Being a young woman it’s scary searching at a car dealership because you aren’t positive they wouldn’t try to take advantage of you. Liam made me feel like I was in control of my purchases the whole time. He informed me about all issues with the car I would be purchasing and gave me an auto repair shop that would repair the car within my price range (riverside auto). After the visit we made the price range work and I currently purchased an amazing car. My friends who were also there with me stated “I would definitely come back and buy a car with Liam”. I would highly recommend shopping at Bill Dodge Preowned.
James Whyte
My first experience with a dealership and I expected to be so stressed out and to fill out mountains of paperwork and it was none of that. Everything was amazing, easy to understand and quick without stress.