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Bill Dodge Auto Group

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All reviews

999 verified reviews, 4.7★ average, sorted by most recent.

Showing 751800 of 895 5-star reviews.

January 1, 2023

ben rocheleau

This is our 3rd vehicle from Bill Dodge. Alec made our experience meaningful and really took the time to get to know us, show us our options and follow through with showing us all the gadgets in our purchase.

Response from owner

Thank you for taking the time to leave us this positive review, Ben! Have a wonderful day!

March 29, 2021

December 30, 2022

Nicole Patenaude

Another great experience at Bill Dodge. Thank you to Patrick, Frank and Steve for helping to pull this together seamlessly.

December 30, 2022

Misty Dunphe-Pierce

Always have the best experience with Bill Dodge, whether buying or maintaining my vehicle!

Response from owner

Misty, thank you so much for this positive review, we appreciate your business!

December 30, 2022

December 26, 2022

Rae Ball

Bought a used car and the transaction was smooth. James Waring was great

Response from owner

Great to hear it Rae, thank you for your business, we appreciate you!

December 27, 2022

December 21, 2022

Matthew Carpenter

Excellent. Sold at MSRP, no dealer markups, no hidden fees. Car as expected.

Response from owner

Thanks for the great review, Matthew! We appreciate your business and hope you enjoy your new car!

December 21, 2022

December 10, 2022

Matt Gianino

Great communication, service and follow through

Response from owner

Hello Matt, thank you for rating us so highly! All the best!

December 12, 2022

December 9, 2022

Christina Hoar

The best and easiest car-buying experience I've ever had! The salespeople weren't pushy at all, they really listened to what I wanted/needed in a vehicle, and they didn't make me feel pressured at any point. From my first phone call about the car to signing the final paperwork, they were incredibly professional and made the entire experience easy, painless, and stress-free!

Response from owner

Your wonderful feedback and rating mean a lot, Christina! We hope you are enjoying your new purchase and wish you a great day!

December 12, 2022

December 8, 2022

Jefferson Demell

Spectacular Thank you very much.

Response from owner

Hi, thanks for all of the stars! Please don't hesitate to reach out to us if you need any further assistance.

December 9, 2022

December 7, 2022

LARRY VIGUS

This dealership seems to be excellent at finding cars for customers while inventory is slow to arrive. They are very responsive with no pressure. I recommend them, and their representative Frank Sandoval, to anyone who wants a seamless and supportive customer based experience.

Response from owner

We strive to provide the best customer experience at Bill Dodge Auto Group. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

December 7, 2022

December 1, 2022

Carole Banks

Friendly, patient and knowledgable sales team. No high pressure. Highly recommend.

Response from owner

Hello, thank you for your awesome review! We love seeing so many stars!

December 2, 2022

November 21, 2022

Marcus Stevens

If you’re looking for great customer service Alec Barry is the guy!

Response from owner

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

November 21, 2022

November 17, 2022

Daniel Rassi

Great staff excellent service and they stayed late after hours to ensure we felt comfortable with our purchase!!

Response from owner

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

November 17, 2022

November 15, 2022

Flock em

The Sales Team (Mr. Ken Sweet) @ Bill Dodge Used Car Dealership (Westbrook) went Above & Beyond during a recent Car Purchase, demonstrating a high level of professionalism & Care. Overall Streamling the Carshopping Experience into a mitigated Stress-Reduced Adventure. I Highly Recommend Bill Dodge Used Car Center for anyone looking to purchase a Vehicle in the greater-Metro. Portland/Maine Region.

Response from owner

Thanks for sharing your positive experience! We appreciate your business very much!

November 15, 2022

October 17, 2022

ZamZam Abdirahman

Great experience buying from Bill Dodge Kia in Westbrook! I had my eye on a specific car and the team helped me secure it. Once it got here, everything was smooth! Thank you Kait and Dave.

Response from owner

Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!

October 18, 2022

October 10, 2022

Michelle Black

I had a great experience buying my car. The salesman was friendly and not pushy. I got the car I wanted and at a great price.

Response from owner

Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!

October 11, 2022

October 1, 2022

Mohammed Haider

Wonderful experience buying my new Sportage Hybrid from Bill Dodge Kia in Saco, Maine. They were the only dealership to offer new car at MSRP and no markup/market adjustment other dealers take. So if you are in MA, NH or Maine you must visit Bill Dodge Auto Group. I am in NH and James Waring and Scott Surbinski made the whole buying process so easy that i only had to visit them once to complete purchase and take delivery. Both made me feel at home and had been very professional from day one. Kept me updated and helped make who buying process smooth. I would highly recommend to them a call if you are looking for a best deal on new and used car.

Response from owner

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and hope to see you again!

October 3, 2022

September 27, 2022

Paul Howell

I would like to personally thank Pat the sales manager and Steve the service manager for all their help in taking care of our Acadia. Its hard to find good customer service these days but they went above and beyond to make things right. Thank you

Response from owner

We are thrilled to hear that you had such a great experience with our team, Paul! We appreciate you taking the time to leave this review and we look forward to seeing you next time!

September 27, 2022

September 23, 2022

Zach Smith

Staff was courteous and knowledgeable. The process was easy and streamlined. Definitely would recommend.

Response from owner

That is what we love to hear, Zach! Have a great day!

September 26, 2022

September 16, 2022

Howard Plante

A great experience overall. Professional, courteous, organized, accurate, friendly and fast. Scott and James in Sales were very helpful and were a pleasure to deal with, as well as Stephen in Finance, all made the purchase seamless. Much appreciated and I highly recommend them and Bill Dodge Auto. Many thanks to the team at Bill Dodge for making my purchase an enjoyable experience.

Response from owner

Hi Howard! Thank you for the kind words and wonderful review. We are glad to hear our team delivered such a great sales experience for you. If there is anything further we can do for you, we are always here to help!

September 16, 2022

August 24, 2022

Dustin Bonk

The Kia team here is great! I ended a Kia lease and signed a new one, and they made the process much quicker and more efficient than my previous dealers.

Response from owner

Thank you for the kind review, Dustin! We appreciate your business very much!

August 26, 2022

August 11, 2022

Lixi Kong

All staff their was super friendly. Kate even played with our kids when we were signing the document, really nice!

Response from owner

We are thrilled to hear that our staff was so supportive during your recent experience! We appreciate your business and hope you have a fantastic day!

August 11, 2022

August 3, 2022

Josh Knock

My wife and I had a great experience with Bill Dodge in Saco. Very prompt and professional service. We would use them again. We are very much enjoying our new Kia EV6!

Response from owner

Hi, it's great to see such a high rating! Thank you for reviewing us!

August 3, 2022

July 20, 2022

morton krantz

Good people very helpful.second car

Response from owner

Thank you for sharing your experience, Morton! We hope you have a great day!

July 20, 2022

July 14, 2022

Corianne Benner

I was searching the internet for a specific car that I knew would be hard to find. The search brought me to Bill Dodge Auto Group in Westbrook. Well one thing lead to another and not only was Liam, the sales person great but then Dylan was a big help with all the financials! They were both so great to work with and I'm now the proud own of a mini! Thanks so much to both of them and Bill Dodge Auto!

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Corianne! We appreciate your business and hope you enjoy your new mini!

July 14, 2022

July 13, 2022

Scott Douglass

Great dealership, wonderful experience working with Miki! Very knowledgeable and great response when there were questions. Would highly recommend this dealership for buying a car!

Response from owner

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

July 14, 2022

July 7, 2022

Evelyn Abrams

I just recently made my 5th purchase with Bill Dodge Kia in Westbrook. All of my experiences have been excellent. Staff is friendly, easy to work with, and knowledgeable. I have never had any problems with my vehicles. I would recommend them to anyone.

Response from owner

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating and comments! We hope you have a wonderful day!

July 8, 2022

May 10, 2022

Donna Cote

As always working with Bill Dodge Kia was a great experience. This is the third Kia I have leased from Bill Dodge. April Lucas was the client advisor I worked with. April was very knowledgable and so accommodating to my needs, I highly recommend her. The whole team at Bill Doge was awesome!!

Response from owner

Thank you so much for taking the time to review your customer experience with us, Donna. We are absolutely thrilled that you have rated us so highly! Have a wonderful day!

May 11, 2022

May 2, 2022

Austin Shibles

great people working there, had fun getting my car

Response from owner

Thanks for the great review, Austin! We truly appreciate it and hope to see you next time!

May 2, 2022

April 19, 2022

Tj Miller

We had a great experience at Bill Dodge Kia! Alec is the best dealer we’ve ever worked with, without question! He always had our best interests at heart, he worked his butt off to us the best deal possible for our trade in and he was always prompt with updates. In fact because of Alec alone we won’t shop anywhere else for our cars in the future! Thank you Bill Dodge Kia and thank you Alec!

Response from owner

We are thrilled to hear that you had such a great experience with Alec! We appreciate your business and look forward to assisting you in the future! Have a wonderful day!

April 19, 2022

April 14, 2022

Isaac Griffith-Onnen

Great experience, they got us in and out quickly, no surprises, good customer service.

Response from owner

Thank you for taking the time to leave us this positive review, Isaac! Have a wonderful day!

April 14, 2022

March 31, 2022

Patrick Boothe

Working with Matt T at Bill Dodge Kia was a great experience. He helped us navigate our options (in this crazy time of trying to get a new car) in a kind and collective matter. After a few weeks we were able to get a lease on a Niro PHEV and are very happy with it!

Response from owner

It's great to hear that you enjoyed working with Matt! We appreciate your business and hope you enjoy your new Niro!

April 1, 2022

March 16, 2022

William Baber

Perhaps the most painless car purchase we have ever made.

Response from owner

We appreciate your positive review of your recent experience with us, William! Thank you, and have a fantastic day!

March 17, 2022

March 4, 2022

Tony Dumais

Great experience at Bill Dodge. David Durocher was so helpful and very easy to work with. Helped me find the vehicle I was looking for and made the overall process extremely easy.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Tony! We sincerely value your business and look forward to your next visit!

March 7, 2022

January 8, 2022

Heather Mea-Clark

Over the past year and a half my husband and I stopped in on three different occasions at three of their locations in Westbrook. Each time we were met by very friendly, courteous, and professional staff members. We appreciated the knowledge of the staff and the information provided up front as well as the no pressure atmosphere. We will continue to make Bill Dodge Auto Group our first stop when searching for vehicles in the future and would highly recommend to others.

Response from owner

Hi, thanks for your praise and kind comments about our team, Heather. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

January 10, 2022

December 9, 2021

Cierra Byrne

Buying my new SUV at Bill Dodge Auto Group has been the easiest, most pleasant, and quickest car buying experience I have ever had. From start to finish, it was evident that Bill Dodge isn’t your average car dealership. Our salesperson, Kristal, is exceptional at her job and the financial manager we met with, Dylan, was extremely helpful and knowledgeable. Everyone we came into contact with went above and beyond with their customer service, which is such a lost art today. I had been dragging my feet at getting a new car because I didn’t want to have to go through the whole process and feel pressured to buy. Kristal provided such great information, was very available for all my annoying questions and never once did I feel pressure to buy. She took the time to get to know us and sent us great options as they came. We were able to buy a great SUV with an even better price! We will 100% be buying our next car here.

Response from owner

Your recommendation means so much to us and we're so happy to have earned it, Cierra. Thank you again for taking the time to let us know about your positive experience. Have a great day!

December 10, 2021

November 27, 2021

Jordan Ball

Go see Kristal! She made the process so easy and took great care of us. I would recommend Bill Dodge to anyone!!

Response from owner

We are thrilled to hear that you had such a great experience with Kristal! We sincerely appreciate your business, Jordan! Have a great day!

November 29, 2021

November 16, 2021

Zachory Lapierre

Very quick and efficient. Got a great deal on a great truck.

Response from owner

Thanks for the great review, Zachory! We appreciate your business and hope you enjoy your new truck!

November 17, 2021

November 13, 2021

Heather Bradstreet

A friendly down to earth car dealership who are straightforward, no drama. Highly recommended.

Response from owner

Hi Heather, thank you so much for your positive comments about Bill Dodge! Until the next time we meet, take care!

November 15, 2021

August 12, 2021

Doris Zampini

First, the Customer Service we received, we rate “10.” James Waring offered us a water as soon as we sat down. He was very knowledgeable and really worked some magic numbers to not only trade in one leased car (Ionic Hyundai), but we ended up turning in our Hyundai Tucson too. We got a super deal from (2) professionals: James and a guy in the Finance Dept(?). We ended up getting a platinum deal for oil changes, etc. He also offered us a water. His personality shined through and made the financial paperwork as quickly as possible. We definitely recommend these (2) salesmen a “10.” Doris & Richard Zampini

Response from owner

Congrats again Doris & Richard!  Thank you so much for trusting your automotive business with us!

August 12, 2021

August 11, 2021

Tyler Halle

From the first step into Bill Dodge Kia I felt very welcomed by all the staff. Brendan was a great salesman and handled everything from test drive to setting up the vehicle very smoothly. Sue was incredibly hard working at ensuring the financial side of things flowed through effortlessly. Very happy with my overall experience and reccomend this team to everyone.

Response from owner

Congrats again, Tyler, and thank you so much for trusting your business with us, we truly appreciate it!

August 11, 2021

July 23, 2021

Vannessa Wasielewski

Everyone was super nice and helpful, great experience overall!

Response from owner

That's what we love to hear, Vannessa!  Thank you again for trusting your business with us!

July 23, 2021

June 28, 2021

R Emerson

Great experience. Easy in easy out

Response from owner

We are very happy to hear it!  Thank you again!

June 29, 2021

June 20, 2021

Jason M

This was the absolute best experience I've had at a car dealership. From the initial visit to test drive and narrow down my options with Matt Tomlinson, to the negotiations concerning trade value with Stu Katwik to the financial paperwork with Sue Belanger, every interaction was exceptional. The communications were always prompt and considerate. I never once felt pressured to make any decision, which has always been the worst part of car buying in my past experiences. Oh, and I love my new Kia Seltos!

Response from owner

That's what we love to hear! Thank you again for trusting your business with us. Enjoy your new Seltos!

June 21, 2021

June 19, 2021

Amber R.

I want to thank Tori and all the Bill Dodge team who helped in my purchase today, Thank you! Probably one of the better dealerships we've been to. Tori is a pleasant young lady to work with and very helpful 😊

Response from owner

You are very welcome!  Congrats again and thank you so much for trusting your business with us!

June 20, 2021

June 14, 2021

Gina

I’m genuinely floored by my experience at this dealership. I was really apprehensive going into the appointment; you never know what you’re going to be met with heading into a dealership as a solo woman. Turns out I didn’t need to have my (figurative) boxing gloves ready. Jessica was really kind to me. She shared personal stories with me that eased my tension. She sent me on a well rounded route that gave me a great feel for the vehicle. Before I left for the test drive she made sure I knew that I was in no rush, and could spend the proper amount of time to ensure I was comfortable with the vehicle. That was huge, often I’ve felt rushed to return and don’t spend enough time on the test drive. The financial portion of the purchase was equally as well handled. Dylan’s approach to the whole thing was so genuine, it was clear I wasn’t just a number. He made me feel like I was at a table with a friend, versus the typical “yeah yeah, buy this, sign this, now get out.” If you’re looking for a vehicle just start here. They’re worth your time.

Response from owner

We are definitely thrilled to hear it, Gina!  Congrats again and thank you so much for trusting your business with us, we truly appreciate it!

June 14, 2021

June 4, 2021

Abby Fontaine

I just bought my first car all on my own and couldnt have done it without the help from Tori and the finance team, they worked so hard for me and I’m so grateful!!

Response from owner

That's what we love to hear, Abby!  Congrats again and thank you for your business!

June 6, 2021

June 4, 2021

Beverly Oakes

Matt was very nice and easy going! Catered to my many needs and was able to give me a great deal and a comfortable environment. 😊

Response from owner

We appreciate your business very much, Beverly, thank you again!

June 6, 2021

May 28, 2021

Steve Shink

Eric and crew from Bill Dodge Kia made my 2021 K5 purchase very easy. Thanks guys will definitely be sending people your way!

Response from owner

That's what we love to hear, Steve!  Congrats again and thank you so much for your business!

May 31, 2021

April 10, 2021

xxzackxx666

Willing to work with anyone. They genuinely care about people, their families and their needs. Bravo !

Response from owner

We appreciate your business very much, thank you again!

April 12, 2021

April 3, 2021

Joshua Porter

Great buying experience with no force tactics.

Response from owner

We are very happy to hear it, Joshua, thank you again!

April 5, 2021