All reviews
999 verified reviews, 4.7★ average, sorted by most recent.
ben rocheleau
This is our 3rd vehicle from Bill Dodge. Alec made our experience meaningful and really took the time to get to know us, show us our options and follow through with showing us all the gadgets in our purchase.
Response from owner
March 29, 2021
Nicole Patenaude
Another great experience at Bill Dodge. Thank you to Patrick, Frank and Steve for helping to pull this together seamlessly.
Misty Dunphe-Pierce
Always have the best experience with Bill Dodge, whether buying or maintaining my vehicle!
Response from owner
December 30, 2022
Rae Ball
Bought a used car and the transaction was smooth. James Waring was great
Response from owner
December 27, 2022
Matthew Carpenter
Excellent. Sold at MSRP, no dealer markups, no hidden fees. Car as expected.
Response from owner
December 21, 2022
Matt Gianino
Great communication, service and follow through
Response from owner
December 12, 2022
Christina Hoar
The best and easiest car-buying experience I've ever had! The salespeople weren't pushy at all, they really listened to what I wanted/needed in a vehicle, and they didn't make me feel pressured at any point. From my first phone call about the car to signing the final paperwork, they were incredibly professional and made the entire experience easy, painless, and stress-free!
Response from owner
December 12, 2022
Jefferson Demell
Spectacular Thank you very much.
Response from owner
December 9, 2022
LARRY VIGUS
This dealership seems to be excellent at finding cars for customers while inventory is slow to arrive. They are very responsive with no pressure. I recommend them, and their representative Frank Sandoval, to anyone who wants a seamless and supportive customer based experience.
Response from owner
December 7, 2022
Carole Banks
Friendly, patient and knowledgable sales team. No high pressure. Highly recommend.
Response from owner
December 2, 2022
Marcus Stevens
If you’re looking for great customer service Alec Barry is the guy!
Response from owner
November 21, 2022
Daniel Rassi
Great staff excellent service and they stayed late after hours to ensure we felt comfortable with our purchase!!
Response from owner
November 17, 2022
Flock em
The Sales Team (Mr. Ken Sweet) @ Bill Dodge Used Car Dealership (Westbrook) went Above & Beyond during a recent Car Purchase, demonstrating a high level of professionalism & Care. Overall Streamling the Carshopping Experience into a mitigated Stress-Reduced Adventure. I Highly Recommend Bill Dodge Used Car Center for anyone looking to purchase a Vehicle in the greater-Metro. Portland/Maine Region.
Response from owner
November 15, 2022
ZamZam Abdirahman
Great experience buying from Bill Dodge Kia in Westbrook! I had my eye on a specific car and the team helped me secure it. Once it got here, everything was smooth! Thank you Kait and Dave.
Response from owner
October 18, 2022
Michelle Black
I had a great experience buying my car. The salesman was friendly and not pushy. I got the car I wanted and at a great price.
Response from owner
October 11, 2022
Mohammed Haider
Wonderful experience buying my new Sportage Hybrid from Bill Dodge Kia in Saco, Maine. They were the only dealership to offer new car at MSRP and no markup/market adjustment other dealers take. So if you are in MA, NH or Maine you must visit Bill Dodge Auto Group. I am in NH and James Waring and Scott Surbinski made the whole buying process so easy that i only had to visit them once to complete purchase and take delivery. Both made me feel at home and had been very professional from day one. Kept me updated and helped make who buying process smooth. I would highly recommend to them a call if you are looking for a best deal on new and used car.
Response from owner
October 3, 2022
Paul Howell
I would like to personally thank Pat the sales manager and Steve the service manager for all their help in taking care of our Acadia. Its hard to find good customer service these days but they went above and beyond to make things right. Thank you
Response from owner
September 27, 2022
Zach Smith
Staff was courteous and knowledgeable. The process was easy and streamlined. Definitely would recommend.
Response from owner
September 26, 2022
Howard Plante
A great experience overall. Professional, courteous, organized, accurate, friendly and fast. Scott and James in Sales were very helpful and were a pleasure to deal with, as well as Stephen in Finance, all made the purchase seamless. Much appreciated and I highly recommend them and Bill Dodge Auto. Many thanks to the team at Bill Dodge for making my purchase an enjoyable experience.
Response from owner
September 16, 2022
Dustin Bonk
The Kia team here is great! I ended a Kia lease and signed a new one, and they made the process much quicker and more efficient than my previous dealers.
Response from owner
August 26, 2022
Lixi Kong
All staff their was super friendly. Kate even played with our kids when we were signing the document, really nice!
Response from owner
August 11, 2022
Josh Knock
My wife and I had a great experience with Bill Dodge in Saco. Very prompt and professional service. We would use them again. We are very much enjoying our new Kia EV6!
Response from owner
August 3, 2022
morton krantz
Good people very helpful.second car
Response from owner
July 20, 2022
Corianne Benner
I was searching the internet for a specific car that I knew would be hard to find. The search brought me to Bill Dodge Auto Group in Westbrook. Well one thing lead to another and not only was Liam, the sales person great but then Dylan was a big help with all the financials! They were both so great to work with and I'm now the proud own of a mini! Thanks so much to both of them and Bill Dodge Auto!
Response from owner
July 14, 2022
Scott Douglass
Great dealership, wonderful experience working with Miki! Very knowledgeable and great response when there were questions. Would highly recommend this dealership for buying a car!
Response from owner
July 14, 2022
Evelyn Abrams
I just recently made my 5th purchase with Bill Dodge Kia in Westbrook. All of my experiences have been excellent. Staff is friendly, easy to work with, and knowledgeable. I have never had any problems with my vehicles. I would recommend them to anyone.
Response from owner
July 8, 2022
Donna Cote
As always working with Bill Dodge Kia was a great experience. This is the third Kia I have leased from Bill Dodge. April Lucas was the client advisor I worked with. April was very knowledgable and so accommodating to my needs, I highly recommend her. The whole team at Bill Doge was awesome!!
Response from owner
May 11, 2022
Austin Shibles
great people working there, had fun getting my car
Response from owner
May 2, 2022
Tj Miller
We had a great experience at Bill Dodge Kia! Alec is the best dealer we’ve ever worked with, without question! He always had our best interests at heart, he worked his butt off to us the best deal possible for our trade in and he was always prompt with updates. In fact because of Alec alone we won’t shop anywhere else for our cars in the future! Thank you Bill Dodge Kia and thank you Alec!
Response from owner
April 19, 2022
Isaac Griffith-Onnen
Great experience, they got us in and out quickly, no surprises, good customer service.
Response from owner
April 14, 2022
Patrick Boothe
Working with Matt T at Bill Dodge Kia was a great experience. He helped us navigate our options (in this crazy time of trying to get a new car) in a kind and collective matter. After a few weeks we were able to get a lease on a Niro PHEV and are very happy with it!
Response from owner
April 1, 2022
William Baber
Perhaps the most painless car purchase we have ever made.
Response from owner
March 17, 2022
Tony Dumais
Great experience at Bill Dodge. David Durocher was so helpful and very easy to work with. Helped me find the vehicle I was looking for and made the overall process extremely easy.
Response from owner
March 7, 2022
Heather Mea-Clark
Over the past year and a half my husband and I stopped in on three different occasions at three of their locations in Westbrook. Each time we were met by very friendly, courteous, and professional staff members. We appreciated the knowledge of the staff and the information provided up front as well as the no pressure atmosphere. We will continue to make Bill Dodge Auto Group our first stop when searching for vehicles in the future and would highly recommend to others.
Response from owner
January 10, 2022
Cierra Byrne
Buying my new SUV at Bill Dodge Auto Group has been the easiest, most pleasant, and quickest car buying experience I have ever had. From start to finish, it was evident that Bill Dodge isn’t your average car dealership. Our salesperson, Kristal, is exceptional at her job and the financial manager we met with, Dylan, was extremely helpful and knowledgeable. Everyone we came into contact with went above and beyond with their customer service, which is such a lost art today. I had been dragging my feet at getting a new car because I didn’t want to have to go through the whole process and feel pressured to buy. Kristal provided such great information, was very available for all my annoying questions and never once did I feel pressure to buy. She took the time to get to know us and sent us great options as they came. We were able to buy a great SUV with an even better price! We will 100% be buying our next car here.
Response from owner
December 10, 2021
Jordan Ball
Go see Kristal! She made the process so easy and took great care of us. I would recommend Bill Dodge to anyone!!
Response from owner
November 29, 2021
Zachory Lapierre
Very quick and efficient. Got a great deal on a great truck.
Response from owner
November 17, 2021
Heather Bradstreet
A friendly down to earth car dealership who are straightforward, no drama. Highly recommended.
Response from owner
November 15, 2021
Doris Zampini
First, the Customer Service we received, we rate “10.” James Waring offered us a water as soon as we sat down. He was very knowledgeable and really worked some magic numbers to not only trade in one leased car (Ionic Hyundai), but we ended up turning in our Hyundai Tucson too. We got a super deal from (2) professionals: James and a guy in the Finance Dept(?). We ended up getting a platinum deal for oil changes, etc. He also offered us a water. His personality shined through and made the financial paperwork as quickly as possible. We definitely recommend these (2) salesmen a “10.” Doris & Richard Zampini
Response from owner
August 12, 2021
Tyler Halle
From the first step into Bill Dodge Kia I felt very welcomed by all the staff. Brendan was a great salesman and handled everything from test drive to setting up the vehicle very smoothly. Sue was incredibly hard working at ensuring the financial side of things flowed through effortlessly. Very happy with my overall experience and reccomend this team to everyone.
Response from owner
August 11, 2021
Vannessa Wasielewski
Everyone was super nice and helpful, great experience overall!
Response from owner
July 23, 2021
R Emerson
Great experience. Easy in easy out
Response from owner
June 29, 2021
Jason M
This was the absolute best experience I've had at a car dealership. From the initial visit to test drive and narrow down my options with Matt Tomlinson, to the negotiations concerning trade value with Stu Katwik to the financial paperwork with Sue Belanger, every interaction was exceptional. The communications were always prompt and considerate. I never once felt pressured to make any decision, which has always been the worst part of car buying in my past experiences. Oh, and I love my new Kia Seltos!
Response from owner
June 21, 2021
Amber R.
I want to thank Tori and all the Bill Dodge team who helped in my purchase today, Thank you! Probably one of the better dealerships we've been to. Tori is a pleasant young lady to work with and very helpful 😊
Response from owner
June 20, 2021
Gina
I’m genuinely floored by my experience at this dealership. I was really apprehensive going into the appointment; you never know what you’re going to be met with heading into a dealership as a solo woman. Turns out I didn’t need to have my (figurative) boxing gloves ready. Jessica was really kind to me. She shared personal stories with me that eased my tension. She sent me on a well rounded route that gave me a great feel for the vehicle. Before I left for the test drive she made sure I knew that I was in no rush, and could spend the proper amount of time to ensure I was comfortable with the vehicle. That was huge, often I’ve felt rushed to return and don’t spend enough time on the test drive. The financial portion of the purchase was equally as well handled. Dylan’s approach to the whole thing was so genuine, it was clear I wasn’t just a number. He made me feel like I was at a table with a friend, versus the typical “yeah yeah, buy this, sign this, now get out.” If you’re looking for a vehicle just start here. They’re worth your time.
Response from owner
June 14, 2021
Abby Fontaine
I just bought my first car all on my own and couldnt have done it without the help from Tori and the finance team, they worked so hard for me and I’m so grateful!!
Response from owner
June 6, 2021
Beverly Oakes
Matt was very nice and easy going! Catered to my many needs and was able to give me a great deal and a comfortable environment. 😊
Response from owner
June 6, 2021
Steve Shink
Eric and crew from Bill Dodge Kia made my 2021 K5 purchase very easy. Thanks guys will definitely be sending people your way!
Response from owner
May 31, 2021
xxzackxx666
Willing to work with anyone. They genuinely care about people, their families and their needs. Bravo !
Response from owner
April 12, 2021
Joshua Porter
Great buying experience with no force tactics.
Response from owner
April 5, 2021