All reviews

Sam Lewis

There was my second time coming into Bill Dodge. First time was back in 2017 when I was in the market for a new truck. They did not try and help me in anyway. It almost felt as though there wasn't any effort. I felt as though I was judged for what I drove in and being in the market for a new Denali. I took my business elsewhere and ended up buying a Denali. So my second time was this past Monday. I figured I would give them a second chance. After test driving one of their AT4 and talking with the sales representative about what I wanted for a new truck I was giving a purchase agreement. I honestly couldn't not believe what they valued my trade at, $6,000 below KBB value. It was like being slapped in the face. Not to mention they didn't even try and lower the price on the new truck. I am huge GMC fan and I will be buying a truck elsewhere.

Christina P

My husband and I are in the market for our first gmc truck and went to bill dodge because we had heard good things. We walked in and asked the gentleman who greeted us at the door if he had a SLT not in white he told us no we asked about an SLE he said no so we left. He didn’t ask us new or used or try to sit us down to talk with us at all or check inventory or anything. Needless to say we will take our business elsewhere.

Teri Belanger

When I made my appointment and had questions answered over the phone, the answers were totally different once I got there. I was quoted a price for services. While they had my vehicle they discovered I needed a couple of filters. After calling me and getting my approval for this with the new price which I believe to be my new quoted total price. When I went to pick the vehicle up, that was not the case and my bill was much much higher than I was anticipating. When I explained how I felt about the bill it did not matter at all. Very disappointed in my experience and this is not my first bad experience with the Westbrook location.

Hannah Burton

For my maintenance appointment I had the other day, I was told it would be about 2 hours. When I dropped off my car I told the woman at the service desk that I was here for my maintenance check up, oil change and also, I was having a problem with "my key" and also my gas mileage as well as the anti-freeze. She said she would look at it and it would be done around 3 but was going to call when it was all set. I happened to be in the area at 3 so I stopped in. My car hadn't even been touched yet . When I went in to speak to the service woman she stated that she had called Yankee ford regarding "my key" because she couldn't figure it out and they hadn't called her back yet. She said she didn't want to have it out up on the lift Incase they called back. I told her that I wish she would have called me updating me on this because I had children to go pick up. The service lady also said she would call me back letting me know what Yankee ford said and she never called me back. Anyway, very unhappy with the service. Doubt I'll be returning my car to you folks. Thanks, Hannah Burton