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Bill Dodge Auto Group

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Employee

Kayla

Kayla is a technician at Bill Dodge Auto Group in Westbrook, ME, named in 14 verified reviews averaging 4.7★ (92.9% positive).

14mentions
4.7★avg rating when named
92.9% positive
Alway great to do business with Kayla and Nadia
Bill Groves

Reviews mentioning Kayla

June 12, 2026

Bill Groves

Alway great to do business with Kayla and Nadia

Response from owner

Thank you again Bill, we truly appreciate you!!

December 1, 2023

April 12, 2026

A Paw in the Door Cat Rescue

What a great experience with Bill Dodge Kia! The whole team is just amazing! Top shelf! My experience started with service manager Alec who was so kind & helpful with my used Kia. He made me think if I was going to buy a new car I want it from the great crew at Bill Dodge My salesman Rob was the very best! He was so kind, patient & helpful. I tried out 4 cars that were all pre-owned after I narrowed it down from 6! When I decided we went inside to see Kayla who told me about some deals & rebates so I could get a brand new seltos for only 2,000 more than the pre-owned so off I went for another test drive & fell in love with my new seltos! I went to Chris in finance after approval who explained every line of my paperwork & Bill Dodge rewards program & warranty! I picked up my car the next day & Rob went out into the car with me after pairing my phone with the car & spent at least an hour explaining every feature of the car which is way smarter than I am in terms I could understand. No rushing, no long sighs just kindness & helpful information! I recommend Bill Dodge so highly! You can tell this is a big family & the people that work there are treated well & are happy. That's so refreshing to see all those smiles & know they are sincere! A special plus is knowing that Bill Dodge is a charitable community partner. A great experience, great people, a great company, a great deal on a great car! Thank you so much BDK family team!

Response from owner

WOW!! Thank you so much for the kind review! We’re glad to hear our team was so helpful. We truly appreciate your recommendation and look forward to serving you again! 🚗😊Enjoy your new Kia!

April 13, 2026

March 15, 2026

Abigail Baker

Nadia and Kayla were amazing helping me through the whole process of trading in my Seltos for a Sorento! I had called a few days prior to setup an appointment as I have an 11 month old and things are just easier with a plan! Nadia sent me a tour video, a couple days prior, of the Sorento and helped me pick the color I wanted all remotely! She had the vehicle I picked pulled up and ready for a test drive when I arrived. It was all smooth sailing and we went home happy!

Response from owner

Thank you for sharing your experience! We’re thrilled to hear Nadia and Kayla made the trade-in and Sorento purchase so smooth, especially with everything coordinated remotely—enjoy your new Sorento! 🚗💛

March 16, 2026

March 5, 2026

Samantha Owens

Kayla and Chris were super helpful and professional and I truly appreciate their help! Highly recommend them!

Response from owner

We're so glad to hear that. Thank you so much Samantha!!

March 5, 2026

April 27, 2024

Jessica Stasulis

Brandon and Ethan were great. Brandon and Kayla helped get me the exact car I wanted. Ethan helped me set up my new vehicle. Thank you all!

Response from owner

Hi, our #1 goal is to attain 100% satisfaction in all aspects of what we do for you, Jessica. If you have any questions, we will be more than happy to assist you. Thank you so much for the feedback.

April 29, 2024

April 24, 2024

Aimee Moody

Simple and painless experience start to finish! Thank you Kayla, Ian and team. Highly recommend

Response from owner

Your recommendation means a lot to us, Aimee! Thank you for your business and have a great day!

April 24, 2024

April 22, 2024

Monica Duclos

Kayla, Dave and Alec were great, and we’re loving our Seltos! ☺️🚙

Response from owner

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at the Bill Dodge Auto Group, Monica! Thanks again!

April 23, 2024

April 13, 2024

Sylvia Mihich

We had a great experience buying our car at Bill Dodge. We never felt like anyone was giving us a hard sell. Kayla, Alec and Dave took particularly good care of us—-they were friendly, courteous, and efficient. Kayla was patient and helpful throughout, working with us to navigate what was a complicated and unusual set of circumstances at our end, as well as a prolonged schedule. Alec ensured our new car was ready for us and did a terrific job orienting us to its many features. The team was a pleasure to deal with, and we wouldn’t hesitate to recommend them.

Response from owner

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Sylvia. If you have further needs or questions, please reach out!

April 15, 2024

April 2, 2024

ryl g.

We have been to 3 dealerships in the past but so far this is the best dealership experience we ever had. We are not new in buying cars but I want to say this time we felt we are in control. We never felt we were being pushed around or pressured to get something we don't think we need, this speaks true from the client advisor (Ethan S) to his manager (Kayla) and finance manager (David). The whole experience was wonderful and definitely recommend this dealership if you are in the market for Kia. KUDOS to the Kia Bill Dodge Team in Westbrook, ME.

Response from owner

Your recommendation means so much to us and we are so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

April 1, 2024

February 19, 2024

Kelly Masters

Kayla and Ethan were great. We love our new Sportage!

Response from owner

Hello Kelly, we are thrilled to hear that you are enjoying your new Sportage and that Kayla and Ethan were great! Thank you so much for choosing Bill Dodge!

February 19, 2024

January 4, 2024

Terese Olson

I had a great experience purchasing my new Kia EV6 Wind at Bill Dodge Kia. My sale rep, Lucas Petrin, along with his sales manager, Kayla Bubar, spent a lot of time answering all my questions and providing me with the details I needed to make an informed decision. They were very attentive and pleasnt to work with. From there, David Hellin, the finance manager went over all of the different warranty options and I chose the best plan for my lifestlye. He was extremely easy to talk to, and he even took the time to show me some cool features of the EV6 since he drives one himself! Overall, it was a perfect car buying experience at Bill Dodge Kia! I would definately recommend them. Be sure to ask for Lucas Petrin!!! He'll definately take great care of you!

Response from owner

Wow! We are thrilled to hear that you had such a positive experience with our team, Terese! Thank you for your business and we hope you are enjoying your new Kia!

January 4, 2024

October 10, 2023

Suzie Peirson

Everyone at Bill Dodge was fantastic! The experience couldn’t have been better. Kayla, Ian and Dave were professional, personable and fun. My husband and I felt right at home with all of them. We are so grateful and will definitely be back!

Response from owner

We are thrilled to hear that you had such a wonderful experience with our team, Suzie! Thank you for your business, and have a fantastic day!

October 10, 2023

July 27, 2023

Rev

Called ahead to confirm a vehicle was available to test drive, they placed us on hold, confirmed availability and location and invited us down to test drive, we headed straight over. Upon arrival, a male sales rep, last name O'Brian tried to steal the sale from Kayla, who we were scheduled with. He told us the car was sold a week ago but they don't control their own website and the listing is gonna be there for a while longer. They acted like this is something we should know, and offered no suggestion of a solution, while making up lies about how they can't update their own site, which we all know is to drag people to the business in person under false pretenses. I guess us wanting to buy a car with cash is nothing of interest to them. Will never do business with Bill Dodge Scammer group. Not answering Mark's calls so he can cover for the employees. He can publicly explain why they lie to get people on the lot. It's either part of training, or there is new sales positions available.

Response from owner

Thank you for the feedback, We are truly sorry that you were not happy with your recent experience at our location. In regards to your perception of how we conduct business, Kayla is the sales manager and as manager, she contacts each customer prior to coming in so you have communication with the store manager. Ian, the male sales adviser, is the salesperson There was no “stealing” the sale from Kayla, as she does not sell cars. We do apologize for the miscommunication about the vehicle being on the website and not here. As you know, mistakes happen and it was not intentional. Mark has attempted to reach out twice but as you state in your review you want a public explanation. If you would like to talk further about this matter, Mark is available at (207) 857-4275. Thank you, and have a great day.

July 27, 2023

July 26, 2023

Kyle McNulty

I’m never going anywhere besides Bill Dodge for a vehicle in the future! I recently bought my Kia Forte at the Westbrook location, and it was the most pleasant car experience I’ve ever had!! Kayla, Alec, and David were amazing. Kayla was so quick to help me with any questions I had during the whole process. Alec had a whole “presentation” ready, to show me all how to use all the features and what to look/lookout for. And David made the signing process super easy, and was super clerical. Which definitely helped as I was super overwhelmed, because it was my first time buying. Overall I’m super pleased with the service and the vehicle, and will be recommending Bill Dodge to anyone I know who might be looking!

Response from owner

Hello, thank you for your kind words and this wonderful review! We appreciate your business very much!

July 27, 2023