Rev
Called ahead to confirm a vehicle was available to test drive, they placed us on hold, confirmed availability and location and invited us down to test drive, we headed straight over. Upon arrival, a male sales rep, last name O'Brian tried to steal the sale from Kayla, who we were scheduled with. He told us the car was sold a week ago but they don't control their own website and the listing is gonna be there for a while longer. They acted like this is something we should know, and offered no suggestion of a solution, while making up lies about how they can't update their own site, which we all know is to drag people to the business in person under false pretenses. I guess us wanting to buy a car with cash is nothing of interest to them. Will never do business with Bill Dodge Scammer group. Not answering Mark's calls so he can cover for the employees. He can publicly explain why they lie to get people on the lot. It's either part of training, or there is new sales positions available.
Response from owner
July 27, 2023
Other reviews
lavenderwolf6
I loved my experience at Bill Dodge in Saco, ME! Amanda was amazing! She went all out to help anyway she could to get me into the vehicle I chose. And the gentleman who handled the payment ( I'm sorry but I can't remember his name) was very helpful as well! I would definitely shop here again! I love my new used Kia! Thank you so much!
Sydnie Rheaume
If you're looking for a car but can't quite settle, ask for Liam! Told him what I liked and he found me the perfect car! Best car buying experience I have had.
Emma Hollander
Had a great experience, everyone was genuinely so kind and helpful. I did a ton of comparison shopping, as I knew the make and model I wanted, so I know I got a good deal. Worked with Liam Gibbons who was friendly, funny, and attentive. Definitely recommend.
Bill R
It was a pleasure to work with Will. He was prompt, friendly and kept me abreast of the build process for my truck. His help was very much appreciated.