Truck Purchase

Carol Moore

This is the second time that I leased a car from Bill Dodge. Jillian was very helpful and courteous .And I love my truck

Bella Collins

I had such a positive buying experience at Bill Dodge Westbrook! I worked with Dylan Guinard, and he was very resourceful and respectful throughout the purchasing of my new truck. Would highly recommend Dylan and the dealership for anyone in the market for a new or used vehicle.

Matthew Jordan

Nate was great to work with buying my used truck quick and knew what I wanted and made it happen 2nd vehicle I have bought with them and maybe more to come

Jay Brown

Just bought a 2026 Sierra 1500 AT4 from Jillian at Bill Dodge GMC. Great truck and fantastic buying experience. Totally relaxed, no pressure and no problems. Couldn’t be happier!

Ashley Dame

This place is the best around for buying anything new or used. They do everything they can to help you into a vehicle that not only wont break the bank, but also provide great service after the fact. I was a mechanic for a long time, due to injuries cant do a lot of what I used to be able to, you bring it in theyre on it and have you in a rental without question. Other dealers I've dealt with made this part of the process extremely hard. If you're looking for pre owned. See dakota, he's great, dont know many of the sales team in new gmc showroom but dakota walked us there to finalize the deal on a new truck, if your luck doesn't work at pre owned, believe it or not they may be able to go get you into new. Let these guys show you what theyre made of.

Taylor Bradley

Bought a used truck on a Saturday that was over 20k. Discovered that the evap canister was plugged the very first time putting gas in it. I called that Monday to try and get it fixed and they gave me the run around. Transferred me to wrong departments, no one could answer questions regarding the dealership warranty and refused to give me a loaner even though they were gunna keep my truck over night. Left a voicemail for service manager Matt Taiani and he never returned my call. I hadn’t even put 300 miles on the truck and dealership stated since it wasn’t an MSI item it didn’t fall under the dealership warranty. So they sold me a vehicle that can’t even be filled with gas properly. After sales experience was one of the worst I’ve had and I recommended you have your mechanic thoroughly check out vehicles before buying, as the dealership will do everything they can to avoid helping after the sale. The one star is for Brian the finance guy. He was the only positive out of the whole experience.

Travis Kirby

Great experience test driving and buying gym new truck. Nate was great at communicating and had my truck clean as a whistle when I picked it up. Bill Dodge is a good and fair dealer and I would recommend them to anyone in search of a new or used vehicle.

mary porkka

I had a wonderful experience with Caleb in purchasing my dream truck GMC Canyon Denali! No pressure easy going and everyone was great to work with.

Talon Lavao

I was very pleased with the service I got from bill .. when the 1st truck fell through they worked over time to find another truck that fit me budget and was exactly what I wanted .. my truck is beautiful funds and sounds amazing. ty you to all of you that helped in getting me my new truck. .. your the best

Chuck Sears

I dealt with Luis Perez and his support staff (Will Ives primarily). To simply sum up the deal, it was the best car purchase experience in my lifetime. Product knowledge was top notch, they found the perfect truck for me, the finance process was smooth and painless. Thank you!

Sam Wessel

Went in to look at a truck, ending up getting a different one which I really like so far. Tyree I thought did a great job. His communication with was great, and made sure we could get a deal done. Monday I was told I would get a call from the finance person (whose name I will not say) but did not get a call until Friday or Saturday. Lack of communication. He needs to take a class on communicating so they don’t lose business because they almost did until they made it up to me which I am pleased about. Overall good experience with a hiccup on someone’s end.

Cheri McCarthy

Great experience purchasing our new truck. They made the process very easy. Very happy.

Faith Hammond-Emery

I bought a F150 Lariat, when pulling into to dealership had writing on the vehicle to having a heated steering wheel, guess what doesn't. Brought to thier attention, ignored. Took it to a Ford dealer for service, they said who sold you this with a sticker because pads and rotors were junk. Brought that to Bill Dodges attention as well, guess what ignored again. Don't buy from the if you want good service after the sale. Update Mike addressed brake issue. Still waiting for the other.

Paul Rodriguez

Super fast and easy. I think it might be a record for least amount of time waiting to get paperwork done. Conner was helpful and extremely knowledgeable about the truck I purchased. He took the time to walk me through all the bells and whistles. 5 out of 5. Would buy again.

Dan Harden

I called Bill Dodge GMC kind of out of the blue. They are not exactly in my area. I threw some curve balls at them and they worked with me to get the deal done on a Sierra 1500 Pro. They were great to deal with.

warren Litchfield

One of the most Pleasant experiences I’ve ever experienced in making a large purchase. Will made it fun and easy to get through the process. I had 5 dealerships that I planned to get prices from. After 10 minutes with Will ,I knew that Bill Dodge was the only stop I was going to make!! He was very informative, knew all the answers and set up my truck with all the settings I would have struggled with. Also got right back to me within minutes with info and prices I requested.

Jesse Hall

Dakota was a great salesman and we love the truck!

Dylan Petropoulos

Liam and Bryan helped me purchasing a pre-owned truck and made the deal good for me highly recommend

Speedy Snowmobiler

I wasted my day trying to purchase a truck. The finance guy and I talked about my situation. My salesman was great but everything else was not. I was mislead on my vehicle trade . When I had a conversation with the finance guy for the 2nd time, he tried to play it off like he had never talked to me before. I was very unimpressed with him. I will find another GM truck elsewhere in the future.

Michael Lam

The Good, the Bad and the Downright Ugly. The Good: During my visit at Bill Dodge Auto group, I had the pleasure of speaking with two polite employees: Lucas (sales) and Cari, both were very pleasant to work with. The Bad: This dealership lists cars for sale that aren’t ready to be sold. I was told by the General Manager, Patrick, that only 23 of the 114 cars on their lot are ready to be sold and ALL of them are listed for sale. They also remove inspection stickers from the cars so you can’t take them on a proper test drive. When I see a nice Tacoma listed online, low miles and a new frame, I know it won’t last long. So I’m right on the phone inquiring and ready to drive 2 hours south to buy this truck cash, if it’s mechanically sound. Only to be told that I can’t, because they haven’t inspected it. I offered Patrick a deposit that would be contingent on a pre-purchase inspection and a proper test drive. Patrick said “We don’t take deposits”. The best he could do was hold the truck 8-10:30a the next day (Saturday) if it wasn’t already sold, to allow me time to drive down. So I call first thing the next day and I spoke with Lucas, confirmed the truck was available, asked a few questions and left to go see the truck. The Downright ugly: Ryan. I believe Ryan is the sales manager. My phone rings at 10:33a on Saturday with Ryan asking in an aggressive tone: “you coming down to look at this truck or what?!” Meanwhile, I’m less than 5 minutes away, on my 2 hour commute. I opted to ask for Lucas when I arrived. After a parking lot test drive, I found both the check engine and traction control lights were on, 4WD low didn’t work and something funny going on with the steering. They agreed to fix these issues before I buy the truck. I attempted to offer $800 less than the sticker price, with no doc fees when discussing with Lucas. He said he needs to ask - then Ryan comes charging over, yelling at me in the lobby, yes, yelling: “YOU CAME ALL THE WAY DOWN HERE TO NEGOTIATE? YOU TOLD PATRICK YOU WERE PAYING THE FULL PRICE, CASH!” I explained that no figures were discussed with Patrick, only that I had cash to buy. Ryan went on yelling at me: “YOU GOT 5 MINUTES TO MAKE A DECISION! I JUST TURNED DOWN SOME GUY AND HIS WIFE, WHO WANTED THE TRUCK AS IS AND THEY WERE PISSED. SO YOU HAVE 5 MINUTES TO DECIDE IF YOU’LL BUY IT (at full price) OR I’M CALLING THEM!!”- At this point, I’m telling Ryan that’s enough, that I can deal with my sales person, Lucas, and that he can go away (while pointing back to where he came from) Ryan continues yelling at me: “NOBODY TELLS ME WHERE TO GO!” And continues yelling at me. I’m sorry, but if I conducted myself like this at the bank that employs me and another employee or customer made it known that my actions were not appreciated, and I kept being inappropriate, I’d likely be fired for harassment! Fast forward: I agreed to full price, only to be told they need a deposit (Huh? Patrick told me you don’t take deposits?) and the truck won’t be ready in 6 days to purchase, when I need it. No deal. Finally, a note to the owner: Save your shallow apology. I find it unlikely that you don’t know who Ryan is and how he operates. You employ him, so therefore you condone this type of behavior. I don’t care how many cars he’s sold with his high pressure sales tactics. He’s absolutely inappropriate and it’s just uncalled for. Shame on you for employing such an embarrassment, and frankly a liability to your company!

Zachory Lapierre

Very quick and efficient. Got a great deal on a great truck.

Doug Estes

I will NOT recommend this dealership to any of my Friends or Family, this is my story with my opinions, My wife and I have purchased 2 vehicles from the Kia dealership of this group, Very good service and communication during and after the sale, so when it came time to purchase our next vehicle we chose this auto group, I'm now regretting this decision We found a very good deal on a truck, it was on the hold line and we were repeatedly told that it was just for the dealership to go through the vehicle and make sure it passes their inspection, all through the process of the purchase "vehicle inventory is low" "we cant get trucks" and "the price is set no room to negotiate, can sell it tomorrow at that price all day long" we bought the truck and traded in our paid off Kia, title in hand So here is where buyer beware should have kicked in, next day we come in to sign paperwork, we sat down with the "paperwork" guy, he ran through the usual sales pitch for the extra warranties, this already has the lifetime warranty on powertrain, all set, started signing papers, PLEASE remember the lawyers term don't sign until you read, especially when it comes to the wonderful BLUE paper for previous title IMPORTANT!! 14 days go by and I go to the town office to register my truck, they look at the BLUE form and say they cant register it with no previous title number, all that was there was the previous lien holder, they attempted to call the dealership but everyone was in a managers meeting, finally 15 minutes later I get a call from "the Paperwork" guy he tells me that they are expecting it today, I was not very nice and told him that I needed it today, I had plans for the weekend that I now had to change and cancel. I then received another call later in the day stating that they could give me a dealer plate to tie me over until they receive the number, I get the plate delivered and put it on the truck, After the weekend I tried to get ahold of "Paperwork" guy, left message- later claims he never got, Per town office advice I started a state investigation, attempted over the next couple of days to get ahold of anyone who could tell me what was happening with getting the number, left message with sales manager- nothing no return call or email, State got back to me a couple of weeks later and said they had spoken with manager who said they were expecting that day or next, A week later I get the phone call from "Paperwork" Guy saying he finally got the number and emailed it right over, an hour goes by and I get another phone call from him asking when they can expect the dealer plate back, informed him as soon as I get the truck registered, also informed him on how poor the communication to customers was and that I felt I should be compensated for all the trouble over the MONTH of wondering what was happening, He said he'd pass that on to the manager, Returned the plate and with in ten minutes of driving off the lot received an email from one of the managers that she was going to forward my issues up to her manager, Its been a week and still have heard nothing from these guys, Lessons learned: Read everything, Check title paperwork first before you sign any document I'm done dealing with this group,

Eric Winsor

Bought a truck 2 months ago. They cant seem to fix any of the problems with it. I have to carry a scan tool around with me to make sure the check engine light isnt for something new.. I'm now up to 10 codes stored in this 2019 sierra. Went in today to see if I could get it fixed and they could not make an appointment for me. I have to call in next week. Beyond unhappy with the service after the sale.

Scott Edwards

My salesperson was cordial and helpful. Sales manager made the purchase happen in short order. EDITED! Less than a month after purchase I had an issue with my truck. I called my salesperson to get some help, never received a call back after a WEEK. I’m sensing an issue.