Taylor Bradley
Bought a used truck on a Saturday that was over 20k. Discovered that the evap canister was plugged the very first time putting gas in it. I called that Monday to try and get it fixed and they gave me the run around. Transferred me to wrong departments, no one could answer questions regarding the dealership warranty and refused to give me a loaner even though they were gunna keep my truck over night. Left a voicemail for service manager Matt Taiani and he never returned my call. I hadn’t even put 300 miles on the truck and dealership stated since it wasn’t an MSI item it didn’t fall under the dealership warranty. So they sold me a vehicle that can’t even be filled with gas properly. After sales experience was one of the worst I’ve had and I recommended you have your mechanic thoroughly check out vehicles before buying, as the dealership will do everything they can to avoid helping after the sale. The one star is for Brian the finance guy. He was the only positive out of the whole experience.
Response from owner
August 28, 2025
Other reviews
Elisa Clarke
Ethan was amazing! Very informative, helpful, and knowledgeable. No pressure, painless experience! I love my new Kia 4!
nathaniel alves
Great experience! I was welcomed by Preston as soon as I came in. I told him my price range and what I wanted. Everything was taken care or even gave me more then what I was expecting on my trade in! Veteran rebate was also easy to be applied. The whole experience was smooth and they even got me a lower rate and one year less financing then what I was already approved for!! I would for sure recommend Bill Dodge and Preston!!
Steve Gibbs
The folks at Bill Dodge motor group are more than friendly and bent over backwards to get me into a brand new vehicle!! Thank you Bill Dodge
John Robbins
We had a great experience with buying our car at Bill Dodge Auto group. Jason Shedd was our salesman and did a great job with us from buying the car to conveying it to us. He went above and beyond what we expected! This was our first electric vehicle and he took the time to get us comfortable with it and its abilities. I’m sure there were others behind the scene that helped with our transaction and would like to give them five stars as well. We could not be happier buying from Bill Dodge Auto and highly recommend them to others. When we are in need of another vehicle, our first choice will be to buy from the great folks at Bill Dodge Auto group!