Topic
Trade-In
86.2% positiveAcross 999 reviews of Bill Dodge Auto Group in Westbrook, ME, trade-in appears in 29 reviews (86.2% positive), from 2016-01-13 through 2026-06-14.
Key findings
Trade-In mentioned in 29 of 999 reviews (2.9%)
86.2% of Trade-In reviews are 4 or 5 stars
Average rating in Trade-In reviews: 4.5★
Aspects most discussed in these reviews
Professionalism & Conduct
83%24 mentionsCommunication & Updates
72%21 mentionsPricing & Value
66%19 mentionsCourtesy & Friendliness
62%18 mentionsTechnical Knowledge & Expertise
21%6 mentionsProblem Resolution & Effectiveness
17%5 mentions
Reviews mentioning trade-in
Isabella Geller
I had a good experience at Bill Dodge Kia, I worked with Nate Curtis, I got a good deal on a Seltos and I'm in love with it! He was super helpful and super nice, he was also able to help me get a better trade in offer on my past vehicle, definitely recommend the dealership!
Response from owner
June 11, 2026
Dawne Partridge
I had owned 3 Kia Sportage SUV’s and opted to try a new vehicle. I had purchased a new Hyundai Kona N. 4 years ago. Recently I had wanted to go back to the Sportage and began looking.around Bangor. I first noticed Bill Dodge Kia in Westbrook for the prices were significantly lower than Bangor. So we drove down. We met Anthony, what an amazing salesman! He shot for exactly what I wanted, from trade value to new vehicle. He did not try to sell me whatever would make him the highest commission! He actually Listened to my wants and my needs. From the moment I arrived he was wonderful. I just picked up and finalized the deal for my new Sportage with everything I was looking for. Chris in finance was great too. I opted to choose an extended warranty for we never know what can happen. Nadia was also great. It was an absolute pleasure working with Anthony, I would not have driven the 2 hour drive back down if he had not have made sure my needs and wants were inpirtant to him as well! Thank you for a wonderful experience! Dawne Trueworthy Bangor, Maine
Response from owner
May 18, 2026
Abigail Baker
Nadia and Kayla were amazing helping me through the whole process of trading in my Seltos for a Sorento! I had called a few days prior to setup an appointment as I have an 11 month old and things are just easier with a plan! Nadia sent me a tour video, a couple days prior, of the Sorento and helped me pick the color I wanted all remotely! She had the vehicle I picked pulled up and ready for a test drive when I arrived. It was all smooth sailing and we went home happy!
Response from owner
March 16, 2026
Justin Mc
Overall fantastic experience. Salesman was Zach who did an outstanding job handling my questions and requests. Very low pressure sales environment which is a refreshing change to what I’m used to. I purchased a used vehicle from this dealership and I was very pleased with the transparency of their selling process. They gave me way more for my trade than I ever expected. A++ experience overall.
Response from owner
February 2, 2026
Marcia Elliott
I brought my husband’s 2025 Santa Cruz in to sell to the dealership at the end of October after he died. At that time The title needed to be transferred to me which took over two months since it was titled in Florida. The dealership kindly worked with their finance branch to do this and I brought the truck back in at the beginning of January. At this point they said they could only offer $2,000 less for the truck than what I was quoted regardless that the truck had only been garaged in between. Needless to say, I felt very disappointed that my original offer went down by so much while I waited for Hyundai to get back to me at a very difficult time. Dealing with Bill Dodge has been very trying in the end.
Response from owner
January 16, 2026
Andrea Bernier
Bill Dodge Nissan of Saco made my Pathfinder dreams a reality! I purchased a 2023 Pathfinder on 12/1/25, and my buying experience was nothing but exceptional! Glyn was a very knowledgeable and kind sales person who did everything he could to make sure I was happy every step of the way in the buying/trading in process. He made sure I had all the facts and worked hard to help us get a fair deal. Thank you Glyn, and everyone at Bill Dodge Nissan for your patience, transparency and fairness, and for going above and beyond! We will buy from you again in the future!
Response from owner
December 4, 2025
nathaniel alves
Great experience! I was welcomed by Preston as soon as I came in. I told him my price range and what I wanted. Everything was taken care or even gave me more then what I was expecting on my trade in! Veteran rebate was also easy to be applied. The whole experience was smooth and they even got me a lower rate and one year less financing then what I was already approved for!! I would for sure recommend Bill Dodge and Preston!!
Response from owner
October 29, 2025
Kimberly Medsker
Traded in a car and bought a new one all in one morning. Super grateful for the sales rep, Emily.
Response from owner
January 7, 2025
Aaron Altman
These guys are great. No sneaky sales tactics. Straight shooters. Wonderful to deal with for a new car purchase and a trade-in. Would highly recommend them.
Response from owner
December 13, 2024
Carol Kilburn
Bill Dodge and sales person Jason Shedd were amazing. Got a great deal in my trade and all aspects of purchasing my new Canyon Denali went quickly and smoothly. Jason even took the extra time to go over all the bells and whistles and set all of my computer options up specifically for me. It was a great experience!
Response from owner
October 4, 2024
Jeff White
I forgot some gold chains in the back cup holder of my truck when I traded it in. Of course they claim no one found them. Low morality around there
Response from owner
May 20, 2024
Jeremy Shaw
I was greeted with a smiling face and immediately taken to a vehicle that was almost 100 percent what I was looking for. I was offered a great trade-in price for my 10 year old vehicle. The finance department was great, friendly and explained everything. We were shown features of the new car - and he handled the tutorial like an expert and answered all our questions. My wife and I were very pleased by all aspects of the visit.
Response from owner
December 14, 2023
Katie Young
Love my Jeep, found the perfect Wrangler for me at a great price. Got a fair trade in too! Very happy
Response from owner
December 12, 2023
Speedy Snowmobiler
I wasted my day trying to purchase a truck. The finance guy and I talked about my situation. My salesman was great but everything else was not. I was mislead on my vehicle trade . When I had a conversation with the finance guy for the 2nd time, he tried to play it off like he had never talked to me before. I was very unimpressed with him. I will find another GM truck elsewhere in the future.
Response from owner
October 30, 2023
Dennis Burnham
We were frustrated with ordeal with obtaining the part needed for our 2015, through no fault of BDAG, we opted to simply trade in. Our purchase of a 2023 Forte was easy and quick…which softened the frustration edge.
Response from owner
August 31, 2023
Andrew Hayes
Absolutely amazing service! Eric was by far the most different salesman I have ever meet. I don't mean this in a bad way either! Not a single time did he hound me or try to convince me to look at or buy something that I didn't want. He ensured I was able to get what I wanted! I was looking for a 2019 - 2020 Kia sportage, and at the time, they didn't have any in the Saco facility. Eric drove to Westbrook to pick up the 2019 version and notified me when it was at Saco and told me I can swing in anytime that works for me. I ended up coming down the next day and had a straight forward deal that didn't require much negotiating. My car that I was trading in had a KBB value of roughly $3300 and Scott, the manager (I believe) gave me almost $5100! The other Eric who does the financing stuff, found me an amazing deal to finance right through Kia Motors and I walked out of there with my new vehicle! Awesome job everyone :)
Response from owner
August 14, 2023
Lindsey M Tarr
My experience with the Saco Maine group was wonderful. Great customer service and I am grateful for Amanda helping me get exactly what I wanted. The trade in value was great and the final check out process with Erica was nice and smooth. I appreciated the friendly, and relaxed environment. love my Kia and when the time comes for another new vehicle I will definitely go back.
Response from owner
July 24, 2023
Matthew Anderson
Liam was amazing to work with and helped me find exactly what I was looking for right away! He helped me trade in my old car and got me into a new one same day. Very friendly and knowledgeable, I would highly recommend him to be your car guy anytime. Overall very good experience. Also followed up multiple times to make sure everything was going smoothly and I was satisfied with everything. Thank you Liam!
Response from owner
April 19, 2023
Amanda Gullifer
Had an awesome experience and they made the purchase easy for us. We were happy with the trade-in of my old SUV and the sale of my new one. We will definitely recommend them to others and go back in the future!
Response from owner
January 3, 2023
Tj Miller
We had a great experience at Bill Dodge Kia! Alec is the best dealer we’ve ever worked with, without question! He always had our best interests at heart, he worked his butt off to us the best deal possible for our trade in and he was always prompt with updates. In fact because of Alec alone we won’t shop anywhere else for our cars in the future! Thank you Bill Dodge Kia and thank you Alec!
Response from owner
April 19, 2022
Doris Zampini
First, the Customer Service we received, we rate “10.” James Waring offered us a water as soon as we sat down. He was very knowledgeable and really worked some magic numbers to not only trade in one leased car (Ionic Hyundai), but we ended up turning in our Hyundai Tucson too. We got a super deal from (2) professionals: James and a guy in the Finance Dept(?). We ended up getting a platinum deal for oil changes, etc. He also offered us a water. His personality shined through and made the financial paperwork as quickly as possible. We definitely recommend these (2) salesmen a “10.” Doris & Richard Zampini
Response from owner
August 12, 2021
Jason M
This was the absolute best experience I've had at a car dealership. From the initial visit to test drive and narrow down my options with Matt Tomlinson, to the negotiations concerning trade value with Stu Katwik to the financial paperwork with Sue Belanger, every interaction was exceptional. The communications were always prompt and considerate. I never once felt pressured to make any decision, which has always been the worst part of car buying in my past experiences. Oh, and I love my new Kia Seltos!
Response from owner
June 21, 2021
Gabby Nieto
My client advisor was Liam Gibbons. Liam was an amazing representative and helped guide me through my first car purchase. As a college student my budget was very low and very tight. The first vehicle I looked at was just in my budget range but since the car was given to them right before I came in they didn’t have the opportunity to look at the car and find the underlying transmission issues. Liam assured me that I would be getting a car within budget. They found me a car and offered me more for my trade in and adjusted the prices making it fit into my price range. Being a young woman it’s scary searching at a car dealership because you aren’t positive they wouldn’t try to take advantage of you. Liam made me feel like I was in control of my purchases the whole time. He informed me about all issues with the car I would be purchasing and gave me an auto repair shop that would repair the car within my price range (riverside auto). After the visit we made the price range work and I currently purchased an amazing car. My friends who were also there with me stated “I would definitely come back and buy a car with Liam”. I would highly recommend shopping at Bill Dodge Preowned.
Response from owner
March 24, 2021
Donald Desilets
I would highly recommend Bill Dodge of Saco. Today’s experience was one of the most pleasant experiences I’ve had buying a vehicle. I had informed my salesman of what my needs were and he called me back within 20 minutes and told me what he had for me. It was perfect and exactly what I needed and wanted. The deal they offered me for my 2019 Nissan Frontier as trade for my new vehicle was actually better then I had expected! The whole process was easy and quick. Thanks to Carry I have the vehicle I needed and wanted. Highly recommended them.
Response from owner
October 11, 2020
Doug Hartley
Eric st Dodge group in Saco did a great job explaining details on new features. Also c ommendable was Jason who helped in setting up electronic and blue tooth connections. Eric also helped me to get a better price on the trade in. Thank you Eric!
Response from owner
May 19, 2020
Cindy Pellerin
The sales staff were nice and worked hard to help make the deal, however the person that does the trade in values and repairs needed for the Jeep I was purchasing was rude.
Response from owner
January 27, 2020
Michael R
I went into KIA just looking to see what I could do with my car that I owed money on. I have a family now and needed something bigger and more safe. Liam Gibbons helped me with everything. He walked me around showed me all the best options for my situation and what would be better financially. He worked with me via phone, in person, and over emails. He found me a KIA Sportage in pacific blue coloring and I could not be happier! He was so good to work with and very honest and on top of his game. If anyone is in the same situation do not hesitate and ask for Liam Gibbons! The guy can make magic happen! Thanks again for everything!
Response from owner
January 13, 2020
Daniel Poincelot
I would highly recommend this dealership to anyone looking for a new car. I actually came from out of state to make my purchase because I wasn’t happy with the prices and tactics used in my home state. I found the car online and made an inquiry at Bill Dodge. Danny from the call center was prompt in responding and very friendly. I made an appointment and the dealership held the car for me without even taking a deposit. Upon arrival, I met with Eric the client advisor. He took us out on an extensive test drive and answered all questions and concerns. Genuinely, a nice guy. In the end, I opted to purchase the car. Eric gave me a great deal on the vehicle and on my trade in. It was a breath of fresh air compared to my past car purchases!
Response from owner
August 15, 2019
Darcey Emery
I worked with the best team. They stayed late and got me an excellent deal. I was upside down on an older car and boom, now I'm driving a new Hyundai Elantra!!! Thank you Amanda and the boys in Brunswick
Response from owner
May 11, 2018