Service Department

Jeff Damon

Always a great place to do business with! I made a appointment and everything went just as planned.

Rafael Mello

Friendly, attentive, efficient, and fast. Highly recommended.

Christopher E

In right away, done and out when when expected for oil change and rotation. Thanks to service advisor Ahmed Ali !

Frederick Strauss

Great dealership and great employees to have my truck serviced at.... I would recommend them anytime to anyone....

lisa thibodeau

They are great. They easily rescheduled me because of bad weather to the next day. Which I really appreciate. And they found a nail in my tire when inspecting it during my tire rotation.

Karen Grenier

Always excellent service!! Ten stars!!

Shekina Sosa

Ali (Service Advisor) and Aaron (FM) provided outstanding service. They communicated clearly, followed through on everything they said they would, and were punctual and professional throughout the process. Ali went above and beyond to make sure my vehicle was taken care of and kept me informed at every step. Thank you both for making this such a smooth experience.

Bill Zafirson

Very pleased with the service! They got our car in as scheduled and performed all of the necessary work, returning the car to us the same day.

Allen Bradeen

Luke the service advisor was great to deal with and easy to reach

Sylvie Letellier

Always great service!

Scott Harris

They were short handed, but they did everything they could to get me in at appointed time, then finished well within the time frame they thought it was going to be. Outstanding service

mike gagne

Luke in the service department always does everything he can to answer all my questions. I leave knowing things on my Rouge were done right the first time. Thank you

Gervais Dube

The serviceman was polite, helpful and service was done on time

Linda Sullivan

Always great service!

Kathy Eliscu

Wonderful service. Efficient and friendly people. 5 stars for Ali 😊 who was so kind.

Joshua Kittle

Amazing service and always punctual!

Jill Piker

Great service and they were able to adjust the appointment time day of when asked.

andrea carr

Great service!

Edward Mcleese

Great service, in and out in a timely matter will definitely use again..

George Shabo

Very happy with service on my Frontier. My favorite truck ever! Taken good care of, thank you!

Maria Frangione

Kind, clean & quick!

Bo Jackson Landsperg

I am so glad we got the extended service agreement, since I have all my work done at Bill Dodge in Saco, ME! This is the second time it has cost me nothing for oil change, tire rotation, complete inspection of systems , and a wash! They are fast, knowledgeable, reliable and I love it here!

Mark Pettingill

They took good care of my vehicle Very happy with service consultant

bruce yeaton

Bill Dodge provides a customer friendly buying experience and has an excellent maintenance facility to keep your vehicle operating at peak performance.

Gary Carr

Took care of my recall asap

David Olson

Excellent service Dave was awesome

Kyle Forest

Good people. Helpful. More haggling than I prefer but they put new tires on the vehicle and so far I've been very happy with it

B Tee

Bill Dodge Saco service department technicians are second to none. Thank you for the great service by all.

Wade Wescott

Great people and service. I have used them many times.

Wade Wescott

Great people and service. I have used them many times.

Andrew Masland

Great service and attention to detail. A positive experience.

John Reilly

Buying a car can be a long process but I was impressed with the folks at Bill Dodge who all were focused on getting it done as quickly as possible so as not to waste my time…and they called a few days later to make sure every thing was okay and to answer any questions I might have had. All-in-all a pleasant experience.

Rebekah Mason

Great staff, service and honest pricing!

JD Crocker

Great experience , great service and the staff is super !!! thank you John

Kristina Grant

I've been going to this dealership for 10+ years at least. Their service department is great and they truly make buying (leasing) a new vehicle super easy.

Betsy Schweighauser

If you really want to know, buying a car can be a thrill, when the surprises are in your favor. But there were too many negative surprises. The mileage was great, considering today’s prices the price is good. But the damage to the front below the hood, paint chipped the cracked grill. If it had been properly detailed it would’ve been found. The “detailing “ well I found food under the rear mat and debris Under other places. I had to fight to get the damage taken care of. The young salesman told me one thing when I test drove it and then another when he handed me the keys. At first he said it had driver assistance, the day was to pick it up I asked questions about the driver assistance he said “ oh this car doesn’t have it!!! Well it does. The boy needs to know the product. People I work with of course are asking where I bought it ( I love the Kia brand) they all know the story And then I brought it to Brunswick Hyundai to have the detailing corrected and they didn’t clean the Weather Tech mats I asked before if they should be there or the original mats. They said leave the weather tech on so I expected those to be cleaned as well

Andrew Shiland

Mat Tomlinson, our sales person, gave my wife and me an enjoyable experience buying our new 2023 Kia EV Wind. Jeramy and Martin in the Service Department listened to our questions and made appropriate adjustments to our new car.

Bianca Gonzalez

Excellent service. Excellent staff. Easy process. I'm Thoroughly pleased.

Zack Cronkhite

Quick and efficient

Natalie Bullock

I am very disappointed with my recent experiences at Bill Dodge. I went in for some recall work and mentioned a new noise my car was making, as I was hoping they could take a look while I was there. They came back with what they believed was the problem and a quote for about $500. I trusted their opinion and had them proceed, only to hear my car making the exact same noise as I drove it home. I then went back and was told that my car needed extensive work, including a new catalytic converter, that was going to cost me close to $3,000 total. I have since taken it elsewhere for a second opinion only to find out that Bill Dodge completely misdiagnosed the issues happening with my car and were attempting to charge me an outrageous cost. I am left with the feeling that I was being taken advantage of and would not recommend servicing your vehicle here.

Andrew Fiori

James Waring is a very receptive and kind-spoken client spokesman, and the car was nicely detailed and brought up to snuff. Thank you.

Kaleigh Olivera

Great people. I ended working with the finance manager for my whole transaction because all others were with customers. He was patient and upfront with me. The car I chose hadn’t been detailed yet and they had it ready in just a couple days for me. Would recommend Bill Dodge to anyone.

Misty Dunphe-Pierce

Always have the best experience with Bill Dodge, whether buying or maintaining my vehicle!

Paul Howell

I would like to personally thank Pat the sales manager and Steve the service manager for all their help in taking care of our Acadia. Its hard to find good customer service these days but they went above and beyond to make things right. Thank you

Isaac Griffith-Onnen

Great experience, they got us in and out quickly, no surprises, good customer service.

Brian Tracy

Quick and easy!

David Pendexter

Oil change 1hr and 20 mins that's pretty slow

Molly Wood

We've been customers of Bill Dodge for about 10 years. Our most recent experience working with Liam Gibbons was our best one yet. I highly recommend working with him! He made everything streamlined and easy. I was in and out of the dealership in less than 2 hours - that has to be a record. :) Thank you Liam!

Mary Baker

Service Department was outstanding. They went above and beyond to replace a free airbag recall for me! Thank you all for your Excellent Customer Service.

Tim Harmon

Great service Dept. Curtious , answered any and all questions I had. Truck was ready when they said it would be.

Carlos Philbrick

The work was done in a timely manner, correctly! Had an issue with 2 wheels and my service advisor arranged with GM to resolve it. All good!

Charles W Gleason

The work gets done. They don’t have time to talk with you about your car because they are too busy. The customer before me had to raise his voice for them to listen to him and care about what he was saying. They never have the time, but they hurd you in like cattle and make you feel like you are intruding. The wait is always long even for an oil change and tire rotation. The “car wash” is a joke. I think there was more dirt on my truck when they finished spraying it with a hose. I’m not sure why I go there. I guess I hope that they will look into recall issues that my truck has, but they don’t have the time or just don’t want to.

Jack Burger

Always very professional whenever I go in for service!

George Thomas

Great service!

Shirley Hatt

As always I was greeted promptly the people are always pleasant and friendly. I was there for a inspection sticker and requested to have wipers changed. Everything was done and my vehicle was washed. When it was ready Eric came and let me know it was ready . Eric always makes sure I am informed.

Kathleen Greenie

Friendly, efficient service. I needed several items addressed on my vehicle and all were addressed without issue; I also had my vehicle detailed and it looked fantastic after!

John Adams

Always greeted professionally and personally. Service continues to be top notch.

John Sargent

Appointment was smooth car done in less than expected and car was prior to return. Would recommend their service department.

Donn Gannarelli

My buying experience over a year ago was outstanding. Today was my first service appointment and it was great to be back. Ryan Williamsb in used cars is an excellent Sales Manager and Tim Bryant in the Service Department is awesome Great place to buy a new or used vehicle.

lorinda nelson

Always the best experience with Bob Williams, John Carey and the rest of the GM gang! Great service, great customer relations and Alway accommodating! Thanks for picking me up early Bob! Too nice a day to be hanging around at work any longer than necessary. :)

A Better Life!

It has been my pleasure to purchase my vehicles through Bill Dodge Auto Group. The experience is made easy because of sales people like John Hale and service people like Matt Taiani. I always look for an easy, non stress experience when purchasing and servicing my vehicles and know that with Bill Dodge I can rest easy to know that my expectations will be met. I would highly recommend them to others.

Sarah Kramlich

Fantastic job and quick, on time service.

Samantha Poirier

Bob Williams (service manager) was very accommodating while my truck was serviced. (As he always is). Very prompt on getting me up to date information. Supplied me a nice loaner vehicle while mine was In the garage waiting for a part. Always making sure I’m well taken care of. Monica is also great. She is very friendly and even ran out the door in the pouring rain to give me something I had left behind in the loaner vehicle. Can’t say enough great things about the two of them. They always make the experience a pleasant one.

Kristina Jenkins

Fast and efficient. Thanks Bill Dodge!

Maine Coast Customs

Fantastic customer service!! They always service both our vehicles in a timely manner. Great overall experience with a friendly staff.