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Bill Dodge Auto Group

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Topic

Pricing & Negotiation

97.6% positive

Across 999 reviews of Bill Dodge Auto Group in Westbrook, ME, pricing & negotiation appears in 42 reviews (97.6% positive), from 2016-01-13 through 2026-06-14.


Key findings

  • Pricing & Negotiation mentioned in 42 of 999 reviews (4.2%)

  • 100% of Pricing & Negotiation reviews are 4 or 5 stars

  • Average rating in Pricing & Negotiation reviews: 5★

Aspects most discussed in these reviews

  • Pricing & Value

    90%38 mentions
  • Professionalism & Conduct

    62%26 mentions
  • Courtesy & Friendliness

    38%16 mentions
  • Communication & Updates

    36%15 mentions
  • Punctuality & On-Time Service

    7%3 mentions
  • Responsiveness & Speed

    7%3 mentions

Reviews mentioning pricing & negotiation

March 3, 2026

Sakara Crawford

Dakota helped us find exactly what fit in our budget and get home in it the same day!! Great service and very friendly. 10/10 would recommend.

Response from owner

Thank you for the great review, Shkara! We're so glad Dakota was able to help you find the right vehicle within your budget and get you on the road the same day. We appreciate the recommendation and hope you're enjoying your new ride! 🚗😊

March 3, 2026

January 1, 2026

Rick martin

Bill Didge completed the service I requested on time at a fair price

Response from owner

Great to hear, Rick. Thank you!

January 2, 2026

December 12, 2025

Bo Jackson Landsperg

I am so glad we got the extended service agreement, since I have all my work done at Bill Dodge in Saco, ME! This is the second time it has cost me nothing for oil change, tire rotation, complete inspection of systems , and a wash! They are fast, knowledgeable, reliable and I love it here!

Response from owner

We love it!! Thanks so much for choosing us and for your wonderful feedback.

December 12, 2025

October 17, 2025

Tom Maines

Answered all questions satisfactorily. Cars are in pristine shape and fair price. All employees were great with us

Response from owner

So happy to hear this. Thank you Tom!

October 17, 2025

August 29, 2025

minquansis sapiel

Seth was great he was patient and answered every question I did not feel like he was a shark to drain me of all my money and sell me something I did not need just so he can make his commission he seemed very upfront and laid back and I appreciated that.

Response from owner

Thank you so much for the 5-star review! We’re thrilled to hear that Seth made your experience a positive one. We truly appreciate your kind words and your trust in us. We wish you many happy miles in your new vehicle! 🚗🙌

August 29, 2025

April 18, 2025

Dan H

Connor, Eric, and Patrick at GMC did an excellent job of getting what I needed at the right price and made the whole process smooth and timely.

Response from owner

We're so happy to hear this, Dan! Thanks so much for your business.

April 18, 2025

February 6, 2025

Dane Pomerleau

Had an amazing experience with Bill Dodge and their sales team. They were very accommodating and helpful. I felt like I got a great deal and would definitely go back.

Response from owner

Thank you so much, Dane! We appreciate your business and are glad to hear your experience was so wonderful.

February 6, 2025

February 2, 2025

Thatcher Brown

Fast fair and friendly.

Response from owner

Thank you, Thatcher! We appreciate your business.

February 3, 2025

December 18, 2024

stephen Mc

Preston our sales man did a great job answering all of our questions and worked with us to get a great deal.

Response from owner

Thank you for your kind words, Stephen! We're thrilled to hear that Preston provided excellent service, answered all your questions, and helped you secure a great deal. We appreciate your business and look forward to assisting you again in the future!

December 18, 2024

November 30, 2024

Chris G

Transparent pricing coupled with low pressure approach by sales and finance depts. made for an overall pleasant car buying experience.

Response from owner

Thank you for sharing your experience, Christine! We're thrilled to hear that our transparent pricing and low-pressure approach made your car-buying experience pleasant. We strive to provide a smooth and enjoyable process, and we're glad that was reflected in your visit. We look forward to assisting you again in the future!

December 2, 2024

November 26, 2024

Junio

Was in a tight scramble to find a car after totaling my last car. And I’m blessed and glad to have went here for my car. Alec Barry was very helpful and transparent with me in the car searching process and went above and beyond in terms of not only getting me the car that I wanted. But also physically getting me the car. Had I went to another dealership. I wouldn’t have gotten as good of a deal, as smooth of a transaction, and as great of a car!

Response from owner

Thank you for sharing your experience! We're so glad Alec Barry could assist you during such a stressful time and help you find the perfect car. It's great to hear that his transparency, dedication, and effort made the process smooth and rewarding for you. Enjoy your new car, and thank you for choosing us!

November 26, 2024

November 15, 2024

Katie Farber

Amanda and others were so helpful in guiding me through getting a new car! Super straight forward and careful in making sure I got a great car for a great deal. 10/10

Response from owner

Thank you for the fantastic feedback, Katie! We're so glad Amanda and the team were able to guide you through the process and help you find the perfect car at a great deal. Enjoy your new car, and we look forward to assisting you again!

November 18, 2024

November 10, 2024

Don Moody

Been a customer several times for over 20 years. The only place I would ever buy a vehicle. Honest and fair spot on prices no pressure.

Response from owner

Thank you, Don, for your incredible loyalty over the years! We truly appreciate your trust in us for all your vehicle needs. Providing honest, fair, and no-pressure service is something we take pride in, and we're so glad to continue being your go-to dealership. We look forward to many more years of serving you!

November 11, 2024

October 30, 2024

Doug Franklin

Very easy to deal with and fair pricing.

Response from owner

Thank you, Doug! We're pleased to hear you found the process easy and the pricing fair. We appreciate your feedback!

October 31, 2024

September 29, 2024

Dan Harden

I called Bill Dodge GMC kind of out of the blue. They are not exactly in my area. I threw some curve balls at them and they worked with me to get the deal done on a Sierra 1500 Pro. They were great to deal with.

Response from owner

Thank you, Dan, for your fantastic feedback! We’re thrilled to hear that our team could assist you in securing your Sierra 1500 Pro, even from a distance. We appreciate your trust in us and look forward to serving you again!

September 30, 2024

June 19, 2024

Jill Guiliani

When I went in I knew what I wanted and how much I wanted to pay. Got the car I wanted for the price I was willing to pay. Great bunch of people there

Response from owner

That is wonderful to hear, thank you Jill for your business and positive feedback, we appreciate you!

June 20, 2024

May 31, 2024

Ramm Stein

Great car, I might have paid a liiiittle bit more than I'd like to have but that's just the way it goes in this market. Plus wasn't expecting to find the car I initially was looking for at such low mileage especially. Definitely not disappointed and again LOVE the car.

Response from owner

Thank you so much for your positive feedback, Ramm! We’re thrilled to hear that you love your new car. We understand that the current market conditions can sometimes make it challenging to find the perfect balance between price and features. However, we’re glad that the low mileage and overall quality of the vehicle met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and happy driving!

May 31, 2024

May 31, 2024

Bill McDowell

I,love Bill Dodge the only place to buy ..best price, service and sales. Tks Liam

Response from owner

Thank you so much for your wonderful review and your loyalty to Bill Dodge! We're thrilled to hear that you've had such a positive experience with us. Providing the best price and service is our sales is our goal, and we're delighted that Liam and our team have met your expectations. Thank you again for your business!

June 3, 2024

May 10, 2024

Michael Skeen

Had a great experience leasing my Seltos at Bill Dodge. Amanda was super great to work with and thoroughly explained everything about the vehicle. And she worked hard to get me the lease price I was happy with. Would definite recommend you guys! Thank you.

Response from owner

Thank you for sharing your experience with us, Michael! We're thrilled to hear that Amanda provided you with excellent service and thoroughly explained everything about the vehicle. Ensuring our customers feel informed and satisfied with their decisions is always our goal, and we're glad we could meet your expectations. Thanks again!

May 13, 2024

May 8, 2024

Hunter R

Great salesman overall nice people not pushy. Upfront pricing

Response from owner

Thank you so much for your kind review, Hunter! We're thrilled to hear that you had a positive experience with our sales team. We believe in transparency and a no-pressure approach, so it's great to know that you found our staff helpful and our pricing upfront. We appreciate your feedback and look forward to assisting you again in the future!

May 9, 2024

May 3, 2024

Crystal Langley

They had excellent customer service and communication, made sure we were able to test drive immediately even though it was not on their lot at the time, and have checked in with us since the purchase. Even with the doc fees we feel we got a good value overall for the crazy market that it is. Will definitely keep them in mind for future purchases.

Response from owner

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at the Bill Dodge Auto Group! Thank you for your business and have a great day!

May 6, 2024

April 13, 2024

Jennifer Cole

Quick and easy. Staff was very friendly. Didn’t feel like I was at a used car lot. Sara and Ryan were very easy to work with and made the whole process seamless. Best prices! Would definitely recommend to friends.

Response from owner

Thank you for this kind review, Jennifer! We appreciate your business very much and hope to be able to assist again in the future!

April 15, 2024

March 14, 2024

Casey Conwell

Such a great experience very friends and effective. Sat down told them what I was looking for and my price point. Left there with a 2023 kia is great condition paying less than what I originally told them! James Waring was our amazing sales man super helpful in helping me find my very first car!

Response from owner

Hello Casey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at the Bill Dodge Auto Group. Thank you for your business and have a great day!

March 15, 2024

February 15, 2024

Wesley Sirois

Excellent Price, communication, and follow up

Response from owner

Hello Wesley, thank you for the high rating! Our team works endlessly to provide the best customer service. Thank you again and we appreciate your business.

February 15, 2024

February 13, 2024

Bethany Higgins

Very friendly and honest staff. Felt like they were really trying to get us the best deal that worked with our situation. Thanks for all your awesome hard work, special shout out to Ian for being such a joy to work with! Thanks all!

Response from owner

Bethany, thank you for your kind words! It was our pleasure to assist you and we're so happy to hear that you had a positive experience with our staff, especially Ian. Thank you for choosing the Bill Dodge Auto Group and we wish you many happy miles in your car!

February 13, 2024

December 11, 2023

Katie Young

Love my Jeep, found the perfect Wrangler for me at a great price. Got a fair trade in too! Very happy

Response from owner

That's great to hear, Katie! Thank you for choosing Bill Dodge!

December 12, 2023

December 8, 2023

Marian Baker

I had a great experience. Ethan was good about finding out anything he wasn't sure of about the car I got. He followed up well. I wish my used car didn't cost so much but I guess that's the world of used cars these days--I don't believe it was overpriced for this time of high used car sales, just more a seller than a buyer's market. But I feel good about the car and secure in this dealer taking care of me the best they could. Thanks.

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

December 8, 2023

December 3, 2023

Phyllis Saunders

Purchasing my car was mostly a good experience. The sales people are friendly and positive. At the end of the day, I had to wait a long time to finalize the purchase. And I was sold a $500 charging cord I did not need--the sales associate told me the cord I had would not work with the Kia, which wasn't true. Also, I was not informed about the 60,000 mile bumper to bumper warranty, still good on my 2022 with 10,000 miles, and instead sold another extended warranty.

Response from owner

We appreciate you taking the time to share your experience, Phyllis. We understand that you have talked with Dave in finance about the warranty purchased at length yesterday. It's our understanding that he was able to clear up any confusion or miscommunication regarding this. Kayla, our sales manager mentioned that we also offered a refund for the charging cord. We apologize for that mistake. If there is anything additional that we can assist with, please do not hesitate to contact us. We are always here to help. Thanks again for choosing Bill Dodge!

December 5, 2023

November 8, 2023

Rebekah Mason

Great staff, service and honest pricing!

Response from owner

Thank you for the kind words and review, Rebekah! We take pride in providing excellent service and fair pricing to all of our customers. We appreciate your support and hope to continue serving you in the future. Have a great day!

November 8, 2023

October 22, 2023

Lucas Yoder

If you’re looking for a great, honest, and hardworking bunch of people to help you find your next vehicle, call Bill Dodge. The Bill Dodge team worked with me and my budget to get me into a beautiful, solid car that far exceeded my expectations. Kris, Cari and the rest of the fine folks at Bill Dodge Auto Group made what could’ve been an onerous task easy and enjoyable. I’ll be returning to them to service my vehicle because I trust that they’ll continue to deliver outstanding customer service. Thank you Bill Dodge Auto Group — you rock!

Response from owner

Hello Lucas, a huge thanks for taking the time to rate your customer experience with us here at Bill Dodge. The team and I love to see such great feedback! All the best to you!

October 23, 2023

October 10, 2023

Vincent Spagnolo

Call promptly returned by sales manager telling me that they were not going to sell the car I was interested in. Let me know that the vehicle had too many repair/maintenance issues and it wasn't sales worthy. Very honest! Most dealers wash a car and throw it on the front line for sale without actually checking it prior. I would definitely do business with this honest dealer in the future!

Response from owner

Thank you for sharing this, Vincent. We pride ourselves on being an honest and trustworthy dealership. We hope to be able to assist in the future! Have a great day!

October 10, 2023

August 12, 2023

Shannon Parker

Amanda was great, and she was able to go to extra lengths to get me the price I wanted for a car that was difficult to get in stock. I was happy with the experience. Some aspects took time, but waiting at a dealership and getting what needed done was typical. Very kind and personable staff in financing as well.

Response from owner

Shannon, thank you so much for your business and patience. We truly appreciate it and are happy you had a great experience with Amanda.

August 14, 2023

May 28, 2023

Rod Christmas

Great experience! Good price backed up by a solid program with an excellent reputation.

Response from owner

Hi, thank you so much for the lovely rating and comments! Hope your day is fantastic!

May 30, 2023

December 21, 2022

Matthew Carpenter

Excellent. Sold at MSRP, no dealer markups, no hidden fees. Car as expected.

Response from owner

Thanks for the great review, Matthew! We appreciate your business and hope you enjoy your new car!

December 21, 2022

October 10, 2022

Michelle Black

I had a great experience buying my car. The salesman was friendly and not pushy. I got the car I wanted and at a great price.

Response from owner

Thank you for taking the time to leave us this positive review! Lovely to see you had a great customer experience with us!

October 11, 2022

November 16, 2021

Zachory Lapierre

Very quick and efficient. Got a great deal on a great truck.

Response from owner

Thanks for the great review, Zachory! We appreciate your business and hope you enjoy your new truck!

November 17, 2021

June 4, 2021

Beverly Oakes

Matt was very nice and easy going! Catered to my many needs and was able to give me a great deal and a comfortable environment. 😊

Response from owner

We appreciate your business very much, Beverly, thank you again!

June 6, 2021

September 30, 2020

J. Cole

Excellent buying experience. Great price, friendly staff, and made the whole process painless. We'll be back.

Response from owner

We appreciate your business very much, thank you again!  We look forward to working with you again in the future.

September 30, 2020

April 27, 2019

Jonathan O'Connor

Excellent service. Best deal around and easy car buying experience .

Response from owner

Thanks again, Jonathan!

April 29, 2019

June 2, 2018

Rusty Bell

Great experience no tricks no bait and switch just the price and water and coffee

Response from owner

We are happy to hear that everything went well, Rusty. We appreciate your business!

June 4, 2018

April 19, 2018

Karen Ditmars

What a great experience. From the Service Manager to the shuttle driver, they couldn't have been nicer. They saved me money where they could, and picked me up and dropped me off when they said they would. Rare!

Response from owner

We are so happy to hear that everyone took great care of you, Karen!  Thank you for taking the time to share, we appreciate your business!

April 19, 2018

April 5, 2018

randall dickinson

Straight-up and thoughtful on-line discussions led to a very efficient and pleasant buying experience. The price was already negotiated before-hand. The car was sitting and ready when I arrived. A quick review and test drive confirmed everything was good. Probably the least stressful car buying experience I have had.

Response from owner

We are happy to hear it Randall, and greatly appreciate your business! Thank you so much for sharing!

April 5, 2018