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Bill Dodge Auto Group

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Employee

Tori

Tori is a technician at Bill Dodge Auto Group in Westbrook, ME, named in 7 verified reviews averaging 3.7★ (71.4% positive).

7mentions
3.7★avg rating when named
71.4% positive
I want to thank Tori and all the Bill Dodge team who helped in my purchase today, Thank you! Probably one of the better dealerships we've been to. Tori is a pleasant young lady to work with and very helpful 😊
Amber R.

Reviews mentioning Tori

June 19, 2021

Amber R.

I want to thank Tori and all the Bill Dodge team who helped in my purchase today, Thank you! Probably one of the better dealerships we've been to. Tori is a pleasant young lady to work with and very helpful 😊

Response from owner

You are very welcome!  Congrats again and thank you so much for trusting your business with us!

June 20, 2021

June 10, 2021

Chris Davis

Worked with Tori on getting my new FJ Cruiser and she is very helpful and great to work with.

Response from owner

We are very happy to hear it, Chris!  Thank you again for trusting your business with us!

June 10, 2021

June 4, 2021

Abby Fontaine

I just bought my first car all on my own and couldnt have done it without the help from Tori and the finance team, they worked so hard for me and I’m so grateful!!

Response from owner

That's what we love to hear, Abby!  Congrats again and thank you for your business!

June 6, 2021

May 18, 2021

Caeli Nortz

Worked with Tori and Ken throughout the process, the only nice thing was Tori. She was very upbeat and friendly, not pushy with anything. Concerning the car after getting it home, you can tell they tried to cover up other issues on vehicle and were not truthful about them. They told me needed brakes but didn't go into depth about what type of repairs. I have left voicemails for 2 different people concerning a $100 fee and still no call back. Car also had 3 open recalls that weren't mentioned to us at all. At this point I feel like like as soon as you have the car in your possession it's all on you, they don't care. Will not be returning to this dealer

Response from owner

We certainly apologize for any frustrations caused and have passed your message & feedback along to our management team who will be in touch shortly, if they have not been already. Thank you again.

May 21, 2021

May 30, 2020

Thalassa Raasch

While I am happy with the car that I purchased from Bill Dodge’s PreOwned Super Center in Westbrook, I had a bad customer experience. George, the client advisor I was paired with snapped at me several times and cut me off in a way that was disrespectful, gendered and inappropriate (from when I asked for paperwork documenting work that had been done on the car that I was considering to when I expressed my frustration at the confusing communication I was receiving.) After that, I was relieved to interact with Sales Manager Tori who was professional and courteous. Unfortunately, this misogynist behavior seems to be part of the greater office culture; When I was in the waiting room to sign final paperwork, I heard another salesman say across the showroom, “Your girl’s here” (I’m a professional in my mid 30s) - shortly after a white male presenting client of the same age walks in and “Your customer is here” is called across the showroom. Language matters. Creating a space where customers feel safe and respected matters. I cannot in good faith recommend the Bill Dodge PreOwned Super Center especially if you identify as a woman, BIPOC, LGBTQIA, etc.

Response from owner

We appreciate you bringing this to our attention, Thalassa, and have reviewed your feedback with our management team & staff. We understand that one of our managers, Tori, has tried to reach out to you to further discuss. Please do not hesitate to reach back out at your earliest convenience. Thank you again!

June 15, 2020

March 31, 2019

Jeff St.Pierre

Ken Sweet and Tori Barron are great people to work with on my car purchase. I could not have had better service from any other dealer. The repair service I have had on my Saturn with Bob is why I chose Bill Dodge.

Response from owner

We are so happy to hear the team here has treated you so well, Jeff. Thank you again for your business!

April 1, 2019

March 31, 2019

H

Tori and George van syckel best team you could ask for to get you financed and in a car great service and great people thank you guys so much appreciate everything y'all did

Response from owner

We are so happy to hear it, Patrick, thank you again!!

April 1, 2019