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Bill Dodge Auto Group

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Topic

Vehicle Selection & Availability

83.3% positive

Across 999 reviews of Bill Dodge Auto Group in Westbrook, ME, vehicle selection & availability appears in 12 reviews (83.3% positive), from 2016-01-13 through 2026-06-14.


Key findings

  • Vehicle Selection & Availability mentioned in 12 of 999 reviews (1.2%)

  • 83.3% of Vehicle Selection & Availability reviews are 4 or 5 stars

  • Average rating in Vehicle Selection & Availability reviews: 4.4★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    75%9 mentions
  • Communication & Updates

    58%7 mentions
  • Courtesy & Friendliness

    50%6 mentions
  • Responsiveness & Speed

    33%4 mentions
  • Pricing & Value

    17%2 mentions
  • Problem Resolution & Effectiveness

    17%2 mentions

Reviews mentioning vehicle selection & availability

April 10, 2026

Riley Hebler

I had an excellent experience at Bill Dodge Kia! The staff was friendly, professional, and really took the time to understand what I needed considering this was my first car I bought on my own! The buying process was smooth and I felt valued as a customer throughout. The dealership had a great selection of vehicles, and the pricing was fair. I highly recommend Bill Dodge Kia to anyone looking for a reliable and enjoyable car-buying experience! Five stars all the way!

Response from owner

Thank you so much for the wonderful review, Riley! We’re thrilled to hear your first car-buying experience on your own was such a positive one. We truly appreciate your support and thank you for choosing Bill Dodge Kia! 🚗✨

April 10, 2026

March 7, 2026

Scott Paradis

Bill Dodge Kia Westbrook. I did not feel pressured to make any decisions. They went and got me the exact car I wanted from another dealership.

Response from owner

Thank you for sharing your experience! We’re glad our team made the process pressure-free and helped you get the exact car you wanted. We appreciate you choosing Bill Dodge Kia in Westbrook! 🚗

March 9, 2026

January 17, 2026

Robert Conway

Went there expecting to just look at cars and found the car I really wanted

Response from owner

Thank you so much for the 5-star review, Robert! We’re thrilled you stopped in just to look and ended up finding the car you really wanted. We truly appreciate you choosing the Bill Dodge Auto Group, and we hope you’re loving every mile in your new ride! 🚗😊

January 19, 2026

August 22, 2025

Chrisann Derby

I have had more negative than positive experiences purchasing cars with local dealers over the last 25 years, so I decided to expand my search to Brunswick. After spending several hours test driving Subarus at a nearby dealer, I finally ended up at Bill Dodge Hyundai in Brunswick. I wanted to test drive a hybrid Santa Fe that I had seen listed at the Hyundai dealership. To my dismay, it was no longer available. My sales assistant, Bennrtt, was very helpful. He showed me a 2022 Santa Fe, Calligraphy. It was love at first

Response from owner

Thank you for sharing your experience! We’re thrilled Bennett could help you find the perfect Santa Fe and make your visit a positive one after such a long search. Enjoy your new vehicle!

August 25, 2025

August 14, 2025

Dennis Doyon

Good selection of Canyons. Very good communication by our sales consultant during and after the sale.

Response from owner

Thank you for the kind words, Dennis! We’re thrilled to hear you enjoyed our GMC Canyon selection and that your sales consultant provided excellent communication throughout your experience. Wishing you many happy miles! 🚗💨

August 14, 2025

December 15, 2024

LeAnn Kenny

Ethan was great didn’t have the Telluride I wanted but found one and kept me updated when I would have it … paperwork process was quick

Response from owner

Thank you for sharing your experience, LeAnn! We're thrilled to hear Ethan provided great service and kept you informed throughout the process. Enjoy your Telluride, and we appreciate your kind words!

December 16, 2024

May 31, 2024

Ramm Stein

Great car, I might have paid a liiiittle bit more than I'd like to have but that's just the way it goes in this market. Plus wasn't expecting to find the car I initially was looking for at such low mileage especially. Definitely not disappointed and again LOVE the car.

Response from owner

Thank you so much for your positive feedback, Ramm! We’re thrilled to hear that you love your new car. We understand that the current market conditions can sometimes make it challenging to find the perfect balance between price and features. However, we’re glad that the low mileage and overall quality of the vehicle met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car, and happy driving!

May 31, 2024

May 27, 2024

Madeline Walsh

We had a great experience purchasing our family car from here! Ethan Sturm made the buying experience super easy and not stressful. He listened to everything we wanted in a vehicle and made sure to give us our options that checked those boxes. He went above and beyond to make sure we took home a great vehicle!

Response from owner

Thank you so much for your kind words, Madeline! We're thrilled to hear that Ethan Sturm made your car-buying experience easy and stress-free. Customer satisfaction is our top priority, and it's wonderful to know that Ethan listened to your needs and ensured you found the perfect family car. We truly appreciate your business and your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new vehicle!

May 28, 2024

May 23, 2024

Brittany Taylor

I am thoroughly disgusted in the lack of due diligence this dealership provides prior to their customers attempting to purchase a vehicle. This is not only the first, but the SECOND time I had all intention of purchasing a vehicle from them, only to find out once I got there that it sold. I had spoken to someone ALL week, literally every day via email or text, regarding this specific vehicle. Made an appointment to meet with someone, even spoke to the person I had been speaking to all week, the morning OF my 4:00 appointment and not once did anyone think it would be smart to check and make sure the vehicle didn’t sell. I do not live close and had to bring my child along with me, only to show up, wait for my appointment and then be told “oh sorry, it sold yesterday.” Again, this is not the first time which is why I’m writing this review. I just received a shoulder shrug and a “sorry about that” as I was leaving. Never will I ever do business with this dealership ever again. They clearly don’t care about the time their customers take out of their day for this process, but they’re also not professional enough to do their jobs correctly.

Response from owner

Thank you for bringing this matter to our attention, Brittany. We sincerely apologize for the frustration and inconvenience you experienced during your recent visits to our dealership. It is never our intention to disappoint our customers, especially after you took the time to make arrangements and preparations. We understand the importance of effective communication and ensuring that vehicles are available as scheduled. We regret that on this occasion, our process fell short of your expectations. Your feedback is invaluable to us, and we are taking immediate steps to improve our internal procedures to prevent such occurrences in the future. Please accept our apologies for any inconvenience caused, and if there's anything further we can do to assist you, please feel free to reach out. Your satisfaction is very important to us.

May 29, 2024

April 25, 2024

Craig Bouchard

I recently purchased a new KIA from this amazing place. The General Manager and Sales Manager went above and beyond to get us into what we wanted. They even had to track down a vehicle from another dealership to make it happen and get us exactly what we wanted no questions asked. I highly recommend them for any sales or service you may need or want from a KIA dealership. Thanks again team Bill Dodge!! The Bouchards

Response from owner

Craig, we strive to provide the best customer experience at Bill Dodge KIA. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

April 25, 2024

July 3, 2023

Julia Labanowski

Amazing group of people. They were so helpful, even with letting me know what good types of cars were at other dealerships but this one was the best I went to in the area. It’s my first time buying a car and they were with me every step of the way helping me to understand the entire process. Ian and Alec were absolutely amazing and it was an amazing first buying experience. Also the Kia Soul is an absolutely AMAZING car!

Response from owner

We strive to provide the best customer experience at Bill Dodge Auto Group. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

July 3, 2023

December 7, 2022

LARRY VIGUS

This dealership seems to be excellent at finding cars for customers while inventory is slow to arrive. They are very responsive with no pressure. I recommend them, and their representative Frank Sandoval, to anyone who wants a seamless and supportive customer based experience.

Response from owner

We strive to provide the best customer experience at Bill Dodge Auto Group. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

December 7, 2022