Topic
Vehicle Delivery & Orientation
100% positiveAcross 999 reviews of Bill Dodge Auto Group in Westbrook, ME, vehicle delivery & orientation appears in 11 reviews (100% positive), from 2016-01-13 through 2026-06-14.
Key findings
Vehicle Delivery & Orientation mentioned in 11 of 999 reviews (1.1%)
100% of Vehicle Delivery & Orientation reviews are 4 or 5 stars
Average rating in Vehicle Delivery & Orientation reviews: 5★
Aspects most discussed in these reviews
Communication & Updates
73%8 mentionsProfessionalism & Conduct
64%7 mentionsTechnical Knowledge & Expertise
55%6 mentionsCourtesy & Friendliness
55%6 mentionsScheduling & Booking Ease
18%2 mentionsResponsiveness & Speed
18%2 mentions
Reviews mentioning vehicle delivery & orientation
melissa curran
Rob was amazing. He is very knowledgeable took the time to walk through all the car features and help us find our new Kia!
Response from owner
March 30, 2026
Adam Dollard
The team is well experienced and did an amazing job working with us out of state. Worked on everything we asked for when we took delivery. Thanks again Bill Dodge (especially Jillian)
Response from owner
February 3, 2026
IWASRUNNING _
I haven't had a better experience at a dealership than with Kris and Bryan. They heard me out, and took care of my needs. They even took care of a special request at delivery. People don't believe me when I say it's used and 4 years old 🤷
Response from owner
January 14, 2026
Ken Moller
Trevis is straightforward and personable. This is the 3rd car I’ve bought from him at this dealership. The usual upsell of extended warranties and undercoating after the “deal “, but the sales manager had come down around 15% from their initial offer. And they searched for and delivered the car and color I wanted within 3 days. The 2026 Tucson is a great ride, significantly better than my 2022 Santa Fe.
Response from owner
January 12, 2026
Kathy Frizzell
James was great to work with, very knowledgeable regarding my new sorento. He went over everything on the new suv. All the bells and whistles explained. And he’s only a phone call away if I have any questions! Great experience!
Response from owner
December 31, 2024
Sweet Tokki
Stress free car buying experience! Ethan provided A+ service and made sure I understood all of the features of my new car.
Response from owner
December 17, 2024
Barbara Jacques
Everyone at Bill Dodge was friendly, knowledgeable and respectful. It made the process very easy. Amanda was helpful during my search and very thorough going over the many features of the car once I made my purchase.
Response from owner
November 22, 2024
Cindy Heidrich
Very pleasant to do business with. Liam from the Westbrook location was very accommodating in bringing the car to Brunswick for us. Very happy with our new used car
Response from owner
November 18, 2024
Sylvia Mihich
We had a great experience buying our car at Bill Dodge. We never felt like anyone was giving us a hard sell. Kayla, Alec and Dave took particularly good care of us—-they were friendly, courteous, and efficient. Kayla was patient and helpful throughout, working with us to navigate what was a complicated and unusual set of circumstances at our end, as well as a prolonged schedule. Alec ensured our new car was ready for us and did a terrific job orienting us to its many features. The team was a pleasure to deal with, and we wouldn’t hesitate to recommend them.
Response from owner
April 15, 2024
Shari Levesque
Great experience with Bill Dodge Kia purchasing my new Kia Sonata, and they delivered it to me!
Response from owner
May 30, 2023
Derrick Webb
Amazing customer service. They broke down all the expenses on paper and made sure I was 100% satisfied with my choice. They went over a long checklist of options and made sure I knew how to use every feature of my new car before leaving the lot.
Response from owner
April 23, 2018