Matt

Sean Donahue

A truly amazing experience. Ethan and Matt went above and beyond to help me purchase a EV9. I have purchased many cars in my life and by far this has been the fastest and kindest experience. A big thank you to Ethan, Matt, and the entire team!

Vicky Lacombe

We had a great experience at BMW in Westbrook! Zach was so helpful and professional! He worked hard to get us the vehicle we wanted at a great price! Very knowledgeable. Matt in finance was great as well. He was efficient and helpful to get us in our new car and with the best rate and options. They really work hard for their customers! Thanks so much for making this car buying experience a great one! Love my BMW x5!! Great job , Zach and Matt!!

Amr Ahmed

Great experience, everything through the was seamless and professional. Zach and Matt we awesome.

Silvia Bertolaccini

Very pleasant experience searching for a car. Graham and Matt were very helpful and patient throughout the entire process.

John P Ross

Excellent above and beyond service! Matt Ross is the best employee you have!

Taylor Bradley

Bought a used truck on a Saturday that was over 20k. Discovered that the evap canister was plugged the very first time putting gas in it. I called that Monday to try and get it fixed and they gave me the run around. Transferred me to wrong departments, no one could answer questions regarding the dealership warranty and refused to give me a loaner even though they were gunna keep my truck over night. Left a voicemail for service manager Matt Taiani and he never returned my call. I hadn’t even put 300 miles on the truck and dealership stated since it wasn’t an MSI item it didn’t fall under the dealership warranty. So they sold me a vehicle that can’t even be filled with gas properly. After sales experience was one of the worst I’ve had and I recommended you have your mechanic thoroughly check out vehicles before buying, as the dealership will do everything they can to avoid helping after the sale. The one star is for Brian the finance guy. He was the only positive out of the whole experience.

Marti Beaulieu

Great experience with Joe and Matt. Joe is so great to deal with, very knowledgeable and responds to any question quickly! He’s top notch as they say. The buying experience was seamless and quick. Buying car is something I used to dread, but not at BMW of Westbrook!

Kayla Cole

Liam G was phenomenal to work with! I knew what I wanted and he made my dreams come true! Matt Ross helped me in financing and had me in and out of there in no time! Thank you Bill Dodge!

Manuel E Ceballos

Disappointed and atrocious experience! Be very cautious when buying from this dealership.I don’t recommend buying from Bill Dodge. I bought a Certified Preowned Yukon from them and it has been a horrendous experience owning that vehicle. The day I drove off the lot I noticed a bad vibration in the vehicle and when I called my sales rep to ask about it his response was- “let me give you the number to our service department so you can speak to Matt, he knows all that was done to your car for certified pre owned inspection. Plus I’ll be out for 6 weeks.” He basically kicked the bucked to someone else to deal with. And thats how it went until I finally got ahold of the GM in the sales department. I took my car to my mechanic and then Stanley Chevrolet in Belfast to get it checked and both concluded that the vibration was not normal and could possibly be something wrong with the driveline or U-Joint. Then on top of that the third row seat broke on us after only having the vehicle 2 weeks. When I addressed this to the GM at Bill Dodge and asked how they were going to rectify the issue he basically told me-“That’s what you have the warranty for.” That’s the type of customer service you’ll get there. After Stanley Chevrolet did a more thorough inspection they found that two of the four rims were damaged. One was bent and one had a dent. Then they concluded that the issue was the transfer case and that they needed to replace it. When I reached out to the GM at Bill Dodge to ask if they could replace the rims with two new ones and extend my warranties due to their mistake, I was shut down right away and told no. I asked Bill Dodge what type of inspection was done on the Yukon before being sold to me and they said it went through a 172 point inspection. Yet somehow, they seemed to miss two damaged rims and a damaged transfer case that was causing the vehicle to vibrate. I’m no expert here but either they knew the issue and put a bandaid on it to sell the car or their service department dropped the ball big time. Either way I was sold a car that issues and they knew about it and failed to disclose it or fix it before selling it to me. It’s been two months since I bought the Yukon and no one from Bill Dodge has bothered to call me to apologize or check in with me to see if the issue was resolved. So if you’re thinking of buying a car from Bill Dodge, I would be very cautious or go somewhere else.

Margo Rockwood

No issues and very happy with our purchase. My daughter was looking for her first car and was pretty sure of what she wanted. BDAG had what she wanted at a fair price. Sarah was lovely to work with and although we had a wait for the finance manager (had to use Matt with their BMW group) it was late in the day and to be expected. Overall great experience.

Amanda Plympton

Purchased a used vehicle and the service was excellent. Kris was open and honest. He explained everything about the car and all the options. I then worked with Matt on the financial side. He made that process super easy. I would highly recommend purchasing from them. Thank you Kris and Matt!!

Patrick Boothe

Working with Matt T at Bill Dodge Kia was a great experience. He helped us navigate our options (in this crazy time of trying to get a new car) in a kind and collective matter. After a few weeks we were able to get a lease on a Niro PHEV and are very happy with it!

Jason M

This was the absolute best experience I've had at a car dealership. From the initial visit to test drive and narrow down my options with Matt Tomlinson, to the negotiations concerning trade value with Stu Katwik to the financial paperwork with Sue Belanger, every interaction was exceptional. The communications were always prompt and considerate. I never once felt pressured to make any decision, which has always been the worst part of car buying in my past experiences. Oh, and I love my new Kia Seltos!

Beverly Oakes

Matt was very nice and easy going! Catered to my many needs and was able to give me a great deal and a comfortable environment. 😊

Nancy Schnog

My experience at Bill Dodge, leasing a Kia, was first rate! The entire team—Quentin, Matt, and Chris—- made the leasing process smooth, supportive, and even enjoyable! Every question was answered fully, with patience and graciousness. I love my Kia Optima & Bill Dodge was a top-notch dealer with whom to work to renew my lease. Very highly recommended!!!!

A Better Life!

It has been my pleasure to purchase my vehicles through Bill Dodge Auto Group. The experience is made easy because of sales people like John Hale and service people like Matt Taiani. I always look for an easy, non stress experience when purchasing and servicing my vehicles and know that with Bill Dodge I can rest easy to know that my expectations will be met. I would highly recommend them to others.