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Bill Dodge Auto Group

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Employee

James

James is a technician at Bill Dodge Auto Group in Westbrook, ME, named in 30 verified reviews averaging 5.0★ (100% positive).

30mentions
5.0★avg rating when named
100% positive
4-time customer here with James. Fantastic experience every time. Always easy, zero pressure, always very helpful!
Jay Herman

Reviews mentioning James

January 3, 2025

Jay Herman

4-time customer here with James. Fantastic experience every time. Always easy, zero pressure, always very helpful!

Response from owner

Thank you for being a loyal customer, Jay! We’re thrilled to hear about your fantastic experiences with James. Providing easy, pressure-free, and helpful service is what we strive for, and it’s wonderful to know we’ve met your expectations every time. We appreciate your continued trust and look forward to assisting you again in the future!

January 3, 2025

December 30, 2024

Kathy Frizzell

James was great to work with, very knowledgeable regarding my new sorento. He went over everything on the new suv. All the bells and whistles explained. And he’s only a phone call away if I have any questions! Great experience!

Response from owner

Kathy, thank you so much for the positive feedback! We appreciate your business and hope you enjoy your new SUV.

December 31, 2024

November 18, 2024

Joanne Damicis

Bill Dodge has great service! From salesman James to manager John we were treated well at Bill Dodge Kia in Saco, we will definitely be back.

Response from owner

Thank you for your wonderful feedback, Joanne! We're so glad to hear that James and John took great care of you during your visit to Bill Dodge Kia in Saco. We truly appreciate your kind words and look forward to welcoming you back in the future!

November 19, 2024

November 4, 2024

Rachel Arnold

We had a great experience buying our 2025 Carnival Hybrid at Bill Dodge and we are thrilled with the car. We worked with James and he was a breath of fresh air after cheesy sales reps at other dealerships. James was authentic, efficient, and took time to get to know our priorities and needs so he could work with us. Very pleased and we will be recommending this team to family and friends.

Response from owner

Thank you for sharing your wonderful experience, Rachel! We're delighted to hear that you had a great time purchasing your 2025 Carnival Hybrid and that James made such a positive impression. His authenticity and attention to your needs are what we strive for in our team. We truly appreciate your recommendation and look forward to serving you and your family and friends in the future! Enjoy your new car!

November 4, 2024

April 30, 2024

Pati McAndrew

James was great to work with.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience, Pati! We appreciate your business!

April 30, 2024

April 29, 2024

ellie wolfe

It took me about 8 months to pick a new vehicle. 8 month of research; reading, driving, and countless youtube hours. Endless time spent sending screenshots, video links, and dragging my husband to dealerships. Once I had made the decision. It was the details; colors and all the extra gadgets. Then the hunt began. A couple missed opportunities that sold, a few people in sales that wanted to push what was on lot or put me in the little girl box - James at Bill Dodge answered questions and went on the hunt for us. He has been super friendly, knowledgeable and had such great communication. Customer Service is not dead- you just have to find it. Shout out to this James from my James and I because my experience was worth the 5 hour drive.

Response from owner

We are thrilled to hear that James was able to provide you with such a positive experience! We value your business very much! Thanks again!

November 14, 2023

April 25, 2024

Sheila Descoteaux

This was not my first time buying a car from Bill Dodge. I was there to sticker my current vehicle and ended up leaving with a new car. James was great, he was very friendly, kind, and quite knowledgeable about the vacuoles available in my price range. In fact everyone there went above and beyond for me. This is my third car from them and I have always have received excellent service. Thank you all!!

Response from owner

Hello Sheila, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

April 25, 2024

April 15, 2024

RICHARD PAUL

Dealing with Bill Dodge was probably the best car buying experience I have had to date. James (our salesman ) was professional but still very personable. Kyle (finance manager) was also top notch. I would recommend dealing with them both to anyone.

Response from owner

Your recommendation means a lot to us, Richard! We appreciate your business and hope you are enjoying your new purchase!

April 16, 2024

March 29, 2024

Patty Mcgloin

Went to KIA Saco on a spur of the moment look at a Soul that my husband had seen on the website.... James Waring took such great care of us and the rest of the crew were so fantastic that the very next day we drove it home...I've purchased 6 cars from Bill Dodge over the past 30 years...I wouldn't want to go anywhere else...I made points with my daughter because I'm now the proud owner of an ORANGE car...

Response from owner

Thank you for the kind feedback, Patty! We appreciate your loyalty and business so much!

April 1, 2024

March 14, 2024

Casey Conwell

Such a great experience very friends and effective. Sat down told them what I was looking for and my price point. Left there with a 2023 kia is great condition paying less than what I originally told them! James Waring was our amazing sales man super helpful in helping me find my very first car!

Response from owner

Hello Casey, we strive for 100% satisfaction, and it is great to see you had such a positive experience at the Bill Dodge Auto Group. Thank you for your business and have a great day!

March 15, 2024

March 11, 2024

Joseph Alger

James was wonderful and very helpful

Response from owner

Hi James, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

March 12, 2024

March 9, 2024

M.A. Goldman

I had such a great experience at Kia in Saco. James had no issue letting me drive multiple vehicles to compare. He was very knowledgeable about the Kia products. Financing was a breeze. I will purchase there again.

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! Please do not hesitate to reach out if there is anything additional we can do for you.

March 11, 2024

February 13, 2024

Kimberly Theberge

I ordered my car the end of November. I wanted what I wanted 😊. I was told 3-6 months. I was pleasantly surprised when I got a call it was here February 1st. Everyone , especially James was so helpful and eager to make things perfect for me. Would definitely recommend James for your sales person. Love my new Telluride.

Response from owner

Hello Kimberly, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us! Thank you again for your business!

February 14, 2024

January 17, 2024

Grace Hutchinson

James was incredibly easy to work with. He worked around my hectic schedule and got me into the exact vehicle I had my eye on. Everyone I worked with was friendly and helpful. You cannot beat the warranty program they offer! I’ll absolutely be recommending James & Bill Dodge Saco to my friends!

Response from owner

Hello Grace, thank you for the high rating and kind comments! Our team works endlessly to provide the best customer service. Thank you again and we appreciate your business.

January 18, 2024

January 6, 2024

Phil Kaplan

James Waring was a great guy and made us feel very comfortable. No pressure. And answered all our questions promptly. Most importantly, he was able to find us the specific vehicle we were looking for even when it wasn’t readily available. Aaron handled the financial portion of the transaction well, and made it much more interesting and fun than that piece typically is. We had a great all around experience.

Response from owner

Hello, thank you for taking the time to leave us your feedback. You made our day with your rating and comments We hope you have a wonderful day!

January 8, 2024

October 13, 2023

Kathy Tuttle

James and Erica were exceptional

Response from owner

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

October 16, 2023

September 28, 2023

S White

I highly recommend Bill Dodge. This is my third lease with them and I was in and out within an hour. James, my salesman, was super great and really made the process simple and stress free. You won’t be disappointed.

Response from owner

That's what we love to hear! We want all customers to have a simple and stress-free experience, and we are thrilled to know that your visit was exactly that! Thanks again, and have a fantastic day!

September 28, 2023

September 27, 2023

Kristi Theriault

James was very helpful in the purchase of my Telluride.

Response from owner

It's great to hear that you had such a positive experience with James! We appreciate your business very much and hope you are enjoying your new Telluride!

September 28, 2023

August 26, 2023

Phil Goodwin

This is my 3rd car purchase at Bill Dodge, and your Salesman James Waring offered the best experience I have ever had with the Bill Dodge Team. He was great through the whole process of ordering my dream car. I just can’t say how exceptional the GT manual Forte is. Kia is killing it with this model!! Thanks James for the best new car purchasing experience in last like 40 years!!

Response from owner

Thank you for the great review, Phil! We are thrilled that you were provided with such a positive experience! We sincerely value your business!

August 28, 2023

August 11, 2023

Margaret Stone

For the third time we have decided to do business with bill doge Kia /Saco and so glad we did! Our experience continued to be a very satisfying experience. James our sales person, the sales manager and right up to Eric our financial person could not have been more pleasant. As a consumer, we were treated honestly and professionally. It’s why we keep coming back…we weren’t disappointed.

Response from owner

We strive to provide the best customer experience at Bill Dodge Auto Group. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

August 11, 2023

June 17, 2023

James louch

Great experience, James W was very knowledgeable and patient as we went through the buying process! Would definitely visit again for my next purchase!

Response from owner

We are so happy to hear you enjoyed your experience James! Thank you so much for your business, have a wonderful day!

June 19, 2023

May 27, 2023

Aaron Braxton

James was a huge help with purchase of my new vehicle!

Response from owner

We strive to provide the best customer experience at Bill Dodge. Please know that we greatly appreciate the time you took out of your day to post a positive review! Many thanks!

May 30, 2023

May 6, 2023

Ian Raven

Fabulous experience. Great staff, attentive and knowledgeable. Very easy purchase. Special shout out to James and Eric. Many thanks.

Response from owner

Hello Ian, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

May 8, 2023

April 30, 2023

leigh Maniscalco

Great service! James was very helpful and answered any questions I had. I love my new Sportage hybrid!!

Response from owner

Hello Leigh, thank you for taking the time to leave us your feedback. You made our day with your rating! We hope you have a wonderful day!

May 1, 2023

March 23, 2023

Christina A

Positive experience with all involved in a recent visit at Bill Dodge. I found the team to be professional, courteous, responsive and knowledgeable, all attributes you want when considering a major purchase. I can recommend James Waring specifically if you are looking for someone to deal with directly. A positive interaction and experience with all!

Response from owner

The entire team at Bill Dodge Auto Group would like to thank you for your review, Christina! We take pride in providing the best possible customer experience. Your positive review means a great deal to us. Thanks again!

March 23, 2023

February 4, 2023

Andrew Fiori

James Waring is a very receptive and kind-spoken client spokesman, and the car was nicely detailed and brought up to snuff. Thank you.

Response from owner

Thank you for taking the time to leave us this amazing rating! Have a wonderful week!

February 6, 2023

December 26, 2022

Rae Ball

Bought a used car and the transaction was smooth. James Waring was great

Response from owner

Great to hear it Rae, thank you for your business, we appreciate you!

December 27, 2022

October 1, 2022

Mohammed Haider

Wonderful experience buying my new Sportage Hybrid from Bill Dodge Kia in Saco, Maine. They were the only dealership to offer new car at MSRP and no markup/market adjustment other dealers take. So if you are in MA, NH or Maine you must visit Bill Dodge Auto Group. I am in NH and James Waring and Scott Surbinski made the whole buying process so easy that i only had to visit them once to complete purchase and take delivery. Both made me feel at home and had been very professional from day one. Kept me updated and helped make who buying process smooth. I would highly recommend to them a call if you are looking for a best deal on new and used car.

Response from owner

Hi, thanks for your praise and kind comments about our team. We sincerely value your business and hope to see you again!

October 3, 2022

September 16, 2022

Howard Plante

A great experience overall. Professional, courteous, organized, accurate, friendly and fast. Scott and James in Sales were very helpful and were a pleasure to deal with, as well as Stephen in Finance, all made the purchase seamless. Much appreciated and I highly recommend them and Bill Dodge Auto. Many thanks to the team at Bill Dodge for making my purchase an enjoyable experience.

Response from owner

Hi Howard! Thank you for the kind words and wonderful review. We are glad to hear our team delivered such a great sales experience for you. If there is anything further we can do for you, we are always here to help!

September 16, 2022

August 12, 2021

Doris Zampini

First, the Customer Service we received, we rate “10.” James Waring offered us a water as soon as we sat down. He was very knowledgeable and really worked some magic numbers to not only trade in one leased car (Ionic Hyundai), but we ended up turning in our Hyundai Tucson too. We got a super deal from (2) professionals: James and a guy in the Finance Dept(?). We ended up getting a platinum deal for oil changes, etc. He also offered us a water. His personality shined through and made the financial paperwork as quickly as possible. We definitely recommend these (2) salesmen a “10.” Doris & Richard Zampini

Response from owner

Congrats again Doris & Richard!  Thank you so much for trusting your automotive business with us!

August 12, 2021