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Bill Dodge Auto Group

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Denise Carroll

August 10, 2023 · review of Bill Dodge Auto Group

The commercials say fast and reliable. I did not experience that. It took them 2 weeks just to figure out what was wrong then 2 more weeks to get parts. Now its been a week since then and they still have not fixed my car! I will never use their service center again.

Response from owner

Denise, we are sorry to hear that your vehicle is taking longer to repair than expected, and do apologize for any inconvenience caused. We understand that Alex, your service adviser, has reached out to explain the delay. We appreciate your business very much and will be sure to have your vehicle back to you as soon as possible. Thanks again!

August 10, 2023

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