randy johnson

Robert Johnston

Looking for an EV? They don't even want to talk about it.

S D

In August, 2025,I attempted to purchase a BMW M2 from BMW of Westbrook (Bill Dodge Auto Group). The dealership provided me with a signed build sheet and confirmed the order. I also provided my payment information for the deposit. The next day, I was told that the order could not be processed unless I added a $2,600 option. This requirement was not enforced by BMW’s official configurator or the dealer’s system, and neither the sales representative nor management flagged it when approving the build. When I asked the dealership to honor the agreement or absorb the additional cost, they declined, offering only to cover part of the sales tax. I filed complaints with the Better Business Bureau and the Maine Attorney General’s office. The AG noted they could not mediate since the transaction did not complete, but they have forwarded the matter to the FTC for review. While this particular issue no longer appears with the 2026 BMW configurator, my experience with the dealership was disappointing. Even with signed paperwork, written confirmation, and my payment details on file, they would not stand behind the agreement. I believe they engaged in unfair trade practices. I encourage future buyers to proceed cautiously and confirm all build requirements in advance.

Molly Wood

We've been customers of Bill Dodge for about 10 years. Our most recent experience working with Liam Gibbons was our best one yet. I highly recommend working with him! He made everything streamlined and easy. I was in and out of the dealership in less than 2 hours - that has to be a record. :) Thank you Liam!

Dominick Dow

I would recommend Bill Dodge Hyundai. They’re not pushy and they treated me very well for buying my first car. They’re got me the best interest rate possible and they were very helpful and patient. They’re also fixed the issues with my car very fast.