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Bill Dodge Auto Group

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Toben C

May 6, 2025 · review of Bill Dodge Auto Group

Waste of time! Made an appointment to test drive two cars and neither were available when we got there.

Response from owner

Toben, we're very sorry to hear about your recent experience and completely understand your frustration. It’s never our intention to waste anyone’s time, and we sincerely apologize that the vehicles you scheduled to test drive weren’t available upon your arrival. We’re currently reviewing how this happened so we can ensure it doesn’t occur again. Our Sales Manager will be reaching out to you directly to discuss what happened and see how we can make this right. We appreciate your feedback and the opportunity to improve.

May 6, 2025

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Other reviews

June 1, 2024

Deanna Lee

Ian in sales was amazing! I've been looking for a specific hybrid for quite some time and he was able to find one for me! Great experience and highly recommend

September 25, 2023

Zachary Lien

Made the car buying process super easy and stress free! Love my new Kia!

February 23, 2023

Catrina Green

I recently had an accident with my vehicle & was in need for a vehicle. I can’t believe how great my experience was working with Pat & Liam! They got me into a beautiful pre-owned Cadillac xts! They did their absolute best to get me the best financing & monthly payment! Liam was easy to work with & kept in contact even after my purchase just to make sure I was satisfied with my vehicle. I’ll always go back to Bill Dodge for all of my vehicle purchases!

April 11, 2018

Maine Coast Customs

Fantastic customer service!! They always service both our vehicles in a timely manner. Great overall experience with a friendly staff.