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Bill Dodge Auto Group

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Keohikai Laikupu

December 17, 2024 · review of Bill Dodge Auto Group

Unfortunately i asked about a used 2019 Dodge Ram 2500 that was listed for 32k. Checking KBB, edmunds, truecar, and carfax they had the estimated cost between 20k to 27k. This is considerably less than what the dealer was asking. I dont know where the dealer got their price estimation but when i offered 25k there was no negotiation just “we are to far apart”. A $5,000.00 difference in cost estimation not including high dealer fees is kind of absurd.

Response from owner

Thank you for sharing your feedback. We truly appreciate you bringing this to our attention. We understand how important it is to feel confident in the pricing, and we’re sorry to hear that the price did not align with your expectations. Our sales manager has left two messages to follow up, but we haven’t received a response yet. We strive for transparency and fair pricing and will take your comments into consideration as we continue to improve the car-buying experience. If you would like to discuss this further, please don’t hesitate to reach out to us directly. We value your input!

December 23, 2024

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