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Bill Dodge Auto Group

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Jerry Dumont

October 18, 2025 · review of Bill Dodge Auto Group

The salesman Dakota was great to work with ! I can't say much good about the rest of the process ! It's a long story . It seemed to me that the manager only cared about the business and not the customer (me) . Had a very very stressful time trying to get home. I live in Topsham ! Could not drive my old car home because of damage to the rear struts and I guess they expected me to walk 26 miles to get home ! Finally got a loaner car, but pulling my teeth out would have been a more pleasurable experience !

Response from owner

Thank you for sharing your feedback. We’re glad to hear Dakota provided great service and appreciate you taking the time to share your experience. Our main concern was your safety, as your vehicle’s rear struts made it unsafe to drive. That’s why we recommended trading it in rather than driving it further. We’re sorry the process felt stressful and appreciate your patience while we worked to get you a safe loaner vehicle.

October 20, 2025

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