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Bill Dodge Auto Group

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Donna Ryan

June 18, 2025 · review of Bill Dodge Auto Group

Worst shopping experience of my life. Pushy salesperson insisted on my drivers license and personal info “ for their system”; I resisted saying I just wanted to view a car and ask a few questions before giving all my info. I asked to talk to someone else and (sales guy) stared me down and seemed like he was trying to intimidate me. He did not let me talk to anyone else so I walked out. Called to share my experience with the sales manager weeks under the theory they can’t fix what they don’t know about. Sales manager “disagreed with” how I felt! They don’t get it-don’t waste your time!!!!

Response from owner

Hi Donna, thank you for letting us know about this. We are passing this along to our sales management team for review and to handle this situation. We pride ourselves on providing first class customer service but it is obvious we fell short on this visit. We appreciate the input and the opportunity that was given.

June 19, 2025

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